Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Crawley Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in Crawley. We are currently recruiting a Credit Controller for the Specialist Holiday Group sector. SHG is part of TUI Travel PLC Specialist & Activity Sector. The role primarily covers the credit control for the UK based Tui Specialist brands with bookings on the Travelink reservations system. This includes Hayes & Jarvis, Thomson Worldwide, Sovereign, Meon Villas, Citalia, Austravel, Flexible Flights, Jetsave and Travelmood. What You'll Be Doing * Sort incoming emails and physical post into areas of work and distribute across the credit control department. * Process customer credit and debit card payments * Process customer payments (cheques and bank transfers) onto the bookings in Travelink * Answer customer calls received into the credit control department, these can be to make payments or to resolve queries or concerns regarding their booking * Chase customers for balance payments when due or overdue * Request additional invoices to show payments received * Allocate daily receipts to Travelink by using automatch and manual allocation processes * Liaise with internal departments to resolve queries arising on bookings What We're Looking For * Demonstrate excellent telephone skills and experience dealing with customers queries and concerns * Attention to detail and efficient processing skills * Credit control experience in chasing and managing outstanding balances * Self motivated and reliable * Able to work as part of a larger team with flexibility to support other colleagues as required * Good communication skills are essential * Able to use MS Office - Outlook, Word and Excel (Essential) * Knowledge of Travelink / Travel Industry is advantageous What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Jet Set House credit controller processing skills credit control experience self motivated communication skills ms office outlook word excel

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Surbiton Hill Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in Surbiton TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. TUI Ski is part of the Specialist Holidays Group division and comprises a number of prominent travel brands; Crystal, Crystal Summer, Thomson Ski, Thomson Lakes and Mountains, Flexi Ski and International Mountain Hotels. Crystal is the market leading brand for ski and snowboard holidays in the UK and also has a leadership position within the important lakes and mountains market in the summer. Reporting to the Managing Director of TUI Ski and operating as part of the TUI Ski senior management team; this new role will be responsible for leading and developing a dynamic marketing function to leverage the brand's unique position in both the ski and summer markets. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton head of marketing crystal ski surbiton senior management team marketing function strategy customer communication crm social media seo online advertising

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Crawley Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Location: Crawley TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK & Ireland's leading group of specialist holiday companies and, with over 500,000 customers per year, is the highest volume business in the Specialist and Activity Sector. The group is home to some of the UK & Ireland's leading holiday brands such as Crystal Ski, Sovereign Holidays, Hayes and Jarvis, Citalia, American Holidays and Austravel. Our core aim is to make going on holiday simple, exciting and great value. Follow operational and administration procedures for UKISD brands to ensure the smooth provision and accurate delivery of all clients' holidays. To provide the highest levels of prompt, accurate, efficient and cost effective services to all UKISD internal and external clients and suppliers. What You'll Be Doing * Monitor Foreign Office Travel Advice, weather conditions and other operational factors that affect travellers in liaison with TUI Duty Office to ensure that we are coinciding with group policy on any operational issues and that we are working together effectively. * Co-ordinate and implement company emergency crisis procedures in the event of a force majeure. * Ensure that all post booking, pre-departure and in resort operational and administrative issues are dealt with in a seamless, efficient and customer focused manner, and that all clients enjoy problem free travel arrangements in relation to the administration of their booking and their holiday requirements. Investigate any instances where this appears not to have occurred to prevent further reoccurrence. * Liaise with both overseas and UK suppliers and staff to resolve any operational issues which clients may have whilst in resort by coordinating resources in the UK and then providing a cost effective and customer focused solution taking into consideration our conditions of booking. * Ensure all in resort issues are resolved in resort to prevent them complaining on their return * Ensure that all customer contacts are handled quickly, efficiently, in accordance with the high standards of customer care that the company aims to offer. * Log all issues accurately and consistently in our in house reporting system- crisys * To meet output targets * To investigate & resolve complaints received from customers in relation to pre-departure confirmed bookings * To provide feedback to source of complaint for all brands, highlighting any issues for concern and any possible areas for improvement. * Liaise with other internal departments and all levels of management regarding any trends, quality issues or areas of concerns to ensure that these are acted upon where necessary. * Adhere to all company guidelines, policies and procedures * Maintain and be able to demonstrate a thorough level of product, system and company knowledge at all times * Attend company training sessions and familiarisation visits when required * Forge effective working relationships with fellow UKISD staff members, other staff within the TUI Group and suppliers. * Provide suppliers and UKISD resort offices with client details to ensure provision of all stages of clients holiday itinerary to include, manifests and rooming lists * Ensure the delivery of late bookings details to UK and overseas representatives and airlines * Manage GSD Airline Queues * Suggest improvements and change to meet the business needs. What We're Looking For * Delivery of high customer service and commitment to exceed customer expectations * Ability to stay calm under pressure * Committed and Flexible * Be able to take decisions * Self-motivated and confident * Sound computer literacy * Flexible approach to work * Team Player * Ability to work extra hours during times of crisis. * Amadeus Knowledge * Understanding of airline contracts * Experience in within an operations / administration team * Good geographical knowledge * Italian Speaker - an advantage but not essential. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: The Atrium - Crawley operations executive the atrium crawley prompt accurate efficient and cost effective services ukisd internal external clients suppliers monitor foreign office travel advice weather conditions

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Southend-on-Sea Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance Our Vision is making travel experiences special. Your role is to deliver excellent customer service and achieve outstanding sales and profit results in our Foreign Exchange Bureau alongside demonstrating excellent operational controls. Please note this is a temporary position for circa 6 months and we are looking for both Full and Part time staff. What You'll Be Doing * Display a passion for sales and service and achieving your Foreign Exchange productivity target * Plan and prioritise your workload to meet deadlines set by your shop manager. * Ensure you deliver an excellent customer experience by providing a personal and attentive service at all times in both the bureau and on the Shop floor. * Ensure you are up to date with Company Sales, Service and Operational updates by using Retail Click (Company Intranet) and financial control/Ops Online communication. * Be an expert in the sale of Foreign Exchange and other currency related products. * Drive Foreign Exchange key indicators such as Average transaction values to increase margin * Be confident in dealing with Western Union transactions * Add value and enhance the customer experience through the sale of 3rd Party essentials * Assist your shop in retaining and building relationships with customers by obtaining the correct contact details. * Be aware of all Foreign Exchange competitor activity and give upward feedback on a consistent basis * Ensure your personal conversion rates of foreign exchange transactions are either higher than average or in line with expectations based on your experience. * Plan and manage currency stock levels to meet Customer demand within the Company guidelines * Participate and willingly cooperate with colleagues to achieve team objectives * Ensure you adhere to all Company polices and procedures at all times. * Ensure your work is carried out with high levels of accuracy and attention to detail to prevent losses to the company. What We're Looking For * Customer service skills and experience * Problem solving * Attention to detail * Strong numeric skills * Ability to adapt to change * Ability to work to sales targets * Excellent communication skills * Strong IT skills * Strong product knowledge * Passion for Foreign Exchange and Travel and be able to display TUI winning behaviours Any additional relevant information: * To be flexible in your working hours to accommodate 7 day trading and extended opening hours Where the jobs are based We are looking for several Foreign Exchange Advisors to work across the Essex region so please complete the "Locations Considered" question to let us know where you are able to work. Job Division: Mainstream Location: TS-Southend on Sea thomson temporary foreign exchange advisor southend on sea full part time flexible retail customer services sales travel tourism sale services communication

Recruiter

Sunsail Don't show me jobs from Sunsail

Salary

£0 to £0 per year

Location

Crawley Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance Based in Crawley, fixed term maternity cover TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. Hayes & Jarvis is part of the Specialist Holidays Group division, with 60 years of expertise in the long haul market, the brand offers an exciting range of hotels, tours and safari packages spanning the world. In many destinations, Hayes & Jarvis occupies a market leading position renowned for quality, expertise and the exceptional value it offers to customers. Reporting to the Managing Director of Hayes & Jarvis, this new role will be responsible for leading and developing a dynamic marketing function to further develop and increase the reach of this major travel brand. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: The Atrium - Crawley head of marketing longhaul summer students travel winter holiday gap year seasonal sports adventure crm strong communication skills

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Brighton and Hove Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance A fixed term maternity role, based in Brighton. We are currently recruiting a Regional Account Manager for our Travelbound business. Travelbound is one of the UK's leading School Tour Operators providing schools with tailored Educational tours to Europe and Worldwide. Travelbound is positioned within the Education Division of TUI's Specialist and Activity sector. What You'll Be Doing * Selling a wide range of educational tours directly to schools. Where possible sales should be directed to filling our committed units generating incremental business. * Cold calling schools to secure new business. * Ensuring re-bookers from your area are contacted in a timely fashion and book with Travelbound again. * Overseeing the pricing and administration of all bookings until confirmation. * Using and updating mailing lists and Maximizer (our CRM system) to maintain and increase business in your area. * Pre and post tour calls to all customers to ensure that they have everything they need just prior to departure and to get their feedback on the success of the tour post departure. What We're Looking For * Demonstrate the ability to sell products over the phone directly to party leaders from both inbound and outbound calls. * Ability to forge close relationships with party leaders to ensure they trust that what you sell them is right for their group. * Good Commercial skills and attention to detail when loading quotes and producing paperwork. * Excellent administration skills as you will be responsible for overseeing the administration of the booking until confirmed status. * Ability to work well as part of a team and under pressure with a desire to meet and exceed targets. * Ability to support with new product development and marketing initiatives. * Proven sales experience is essential in order to grow the role. * Work, Excel & Outlook skills are essential. * Outgoing and lively personality with enthusiasm to succeed. * Ability to negotiate in tough situations and comfortable working in a target driven environment and handling the pressures that come with it. * Demonstrate strong communication skills in order to effectively manage and build relations with external and internal customers. Job Division: Specialist & Activity Location: Brighton regional account manager crm system good commercial skills administration skills work excel outlook communication skills

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Crawley Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in Crawley TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. The purpose of this role is to handle and settle customer complaints to minimise complaint costs, whilst achieving maximum customer satisfaction and retention within the UKSD businesses. Participate in and support the quality adherence process to ensure that causes for complaint are resolved and not repeated. What You'll Be Doing * To thoroughly investigate, document and respond to complaints within deadlines set by UKISD and by external authorities with a view to achieving customer satisfaction and meeting the needs of the business. * To meet output targets. * To meet method of response targets. * To be responsible for the highest standards of accuracy and presentation in both written and verbal communications. * To liaise with suppliers and internal departments to maximise the recovery of compensation and provide information for the Quality Assurance process. * To meet recovery targets. * To meet method of payment targets. * To assist when requested in the preparation of monthly, yearly and ad hoc reports and database management to ensure costs and results are monitored. * To identify Health and Safety/liability/legal issues within complaint/resort correspondence and to escalate these appropriately and to supply the necessary information to legal services when requested. * To uphold complete confidentiality at all times. * To attend training sessions and carry out occasional overseas inspections/educational visits. * Gain knowledge of the current Issue Management System and maintain the integrity of the information that is entered. * To maintain professional working relationships with all business contacts in a problem-solving environment. * To provide feedback to source of complaint for all brands, highlighting any issues for concern and any possible areas for improvement. * To answer or return incoming phone calls and/or emails in accordance with company policy. * To help out with ad-hoc projects as requested and as time allows. * To perform all tasks using the highest level of the appropriate Tui Winning Behaviours. What We're Looking For Essential: The successful candidate will: * Have at least 12 months work experience dealing with customer complaints * Have previous experience of taking ownership of, dealing with and resolving complex customer issues to the mutual benefit of the customer and the business * Be able to resolve problems and negotiate resolutions effectively * Be highly organised and able to demonstrate excellent attention to detail * Be able to work alone using their initiative, as well as being able to work as part of a team * Be able to work under pressure and to targets whilst showing accurate grammar and numerical skills * Have a professional telephone manner * Have a sound working knowledge of Microsoft Word is essential, and familiarity with Excel, Travelink and Crisys systems would be an advantage Desirable: * Experience working in the travel industry within a Customer Relations environment would be beneficial but not essential Other Information: This is a key role in ensuring that clients' queries and complaints are resolved to the mutual benefit of the customer and the business and that information is provided to ensure complaints are minimised and the quality of the product is upheld. This role reports to the Customer Relations Supervisor. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities . Job Division: Specialist & Activity Location: The Atrium - Crawley customer relations quality assurance executive be able to resolve problems negotiate organised numerical skills professional telephone manner microsoft word excel

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Brighton and Hove Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At a Glance: Based in Brighton. We are currently recruiting a Sales Administration Assistant for our Travelbound business. Travelbound is one of the UK's leading School Tour Operators providing schools with tailored Educational tours to Europe and Worldwide. Travelbound is positioned within the Education Division of TUI's Specialist and Activity sector. Working closely with all members of the Sales team you will provide vital support to the team, helping with the day to day administration to assist in winning bookings and increasing our market share. You will also provide specific support to allocated sales team members to allow them to perform their roles as efficiently and successfully as possible. You will assist in loading quotes on Travelink, maintaining correct information on Maximizer and during busy times help contact clients and school bursars on behalf of the Account Managers. Other duties which will filter down from senior sales staff will also come under the remit for your role which is seen as a crucial development for the smooth running of the team. What You'll Be Doing: * Provide administration support to the Travelbound Sales team. * Helping with the day to day administration to assist in winning bookings and increasing Travelbound's market share. * Provide specific support to allocated sales team members to allow them to perform their roles as efficiently and successfully as possible. * Create bookings by loading quotes on Travelink and produce letters. * Amend bookings with any necessary changes requested by the party leader or Account Manager. * Maintaining correct information on Maximizer (our CRM system). * During busy times help contact clients and school bursars on behalf of the Account Managers. * Assist Senior Sales Manager with some reporting requirements. * Daily and on-going updating of the sales boards. * Other duties which filter down from senior sales staff will also come under the remit for your role which is seen as a crucial development for the smooth running of the team. * Perform other duties as required, the needs of the business are constantly changing and a flexible approach to work duties will be needed as specified by the line manager. What We're Looking For * Good commercial skills and attention to detail when loading quotes and producing paperwork. * Ability to forge close working relationships with the Account Managers you support. * Excellent administration and organisational skills. * Offer a full level of support until the booking confirms. * Ability to work well as part of a team and under pressure with a desire to help reach the department's targets. * Although this is not a sales role in itself incoming calls will need to be answered by sales admin and phone cover is needed whilst people are away from their desks. Therefore a good and confident telephone manner is required at all times. * Constantly challenging yourself to increase product knowledge and commercial acumen and an understanding of the National Curriculum to make your job and knowledge of the Account Managers requirements easier to understand. Application Requirements * Proven administration experience is necessary in this role. * Word, Excel and Outlook skills are essential. * Comfortable in working in a target driven environment and handling the pressures that can come with it. * Demonstrate good communication skills in order to build relations with internal team members. Job Division: Specialist & Activity Location: Brighton sales administration assistant crm system good commercial organisational skills product knowledge word excel outlook communication skills

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Redhill Don't show me jobs in this location

Job term

Permanent

Job hours

Part time

At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Redhill thomson travel advisor redhill part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Witham Don't show me jobs in this location

Job term

Permanent

Job hours

Part time

At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Witham thomson travel advisor witham part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player