Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Southend-on-Sea Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance Our Vision is making travel experiences special. Your role is to deliver excellent customer service and achieve outstanding sales and profit results in our Foreign Exchange Bureau alongside demonstrating excellent operational controls. Please note this is a temporary position for circa 6 months and we are looking for both Full and Part time staff. What You'll Be Doing * Display a passion for sales and service and achieving your Foreign Exchange productivity target * Plan and prioritise your workload to meet deadlines set by your shop manager. * Ensure you deliver an excellent customer experience by providing a personal and attentive service at all times in both the bureau and on the Shop floor. * Ensure you are up to date with Company Sales, Service and Operational updates by using Retail Click (Company Intranet) and financial control/Ops Online communication. * Be an expert in the sale of Foreign Exchange and other currency related products. * Drive Foreign Exchange key indicators such as Average transaction values to increase margin * Be confident in dealing with Western Union transactions * Add value and enhance the customer experience through the sale of 3rd Party essentials * Assist your shop in retaining and building relationships with customers by obtaining the correct contact details. * Be aware of all Foreign Exchange competitor activity and give upward feedback on a consistent basis * Ensure your personal conversion rates of foreign exchange transactions are either higher than average or in line with expectations based on your experience. * Plan and manage currency stock levels to meet Customer demand within the Company guidelines * Participate and willingly cooperate with colleagues to achieve team objectives * Ensure you adhere to all Company polices and procedures at all times. * Ensure your work is carried out with high levels of accuracy and attention to detail to prevent losses to the company. What We're Looking For * Customer service skills and experience * Problem solving * Attention to detail * Strong numeric skills * Ability to adapt to change * Ability to work to sales targets * Excellent communication skills * Strong IT skills * Strong product knowledge * Passion for Foreign Exchange and Travel and be able to display TUI winning behaviours Any additional relevant information: * To be flexible in your working hours to accommodate 7 day trading and extended opening hours Where the jobs are based We are looking for several Foreign Exchange Advisors to work across the Essex region so please complete the "Locations Considered" question to let us know where you are able to work. Job Division: Mainstream Location: TS-Southend on Sea thomson temporary foreign exchange advisor southend on sea full part time flexible retail customer services sales travel tourism sale services communication

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Crawley Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in Crawley TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. The purpose of this role is to handle and settle customer complaints to minimise complaint costs, whilst achieving maximum customer satisfaction and retention within the UKSD businesses. Participate in and support the quality adherence process to ensure that causes for complaint are resolved and not repeated. What You'll Be Doing * To thoroughly investigate, document and respond to complaints within deadlines set by UKISD and by external authorities with a view to achieving customer satisfaction and meeting the needs of the business. * To meet output targets. * To meet method of response targets. * To be responsible for the highest standards of accuracy and presentation in both written and verbal communications. * To liaise with suppliers and internal departments to maximise the recovery of compensation and provide information for the Quality Assurance process. * To meet recovery targets. * To meet method of payment targets. * To assist when requested in the preparation of monthly, yearly and ad hoc reports and database management to ensure costs and results are monitored. * To identify Health and Safety/liability/legal issues within complaint/resort correspondence and to escalate these appropriately and to supply the necessary information to legal services when requested. * To uphold complete confidentiality at all times. * To attend training sessions and carry out occasional overseas inspections/educational visits. * Gain knowledge of the current Issue Management System and maintain the integrity of the information that is entered. * To maintain professional working relationships with all business contacts in a problem-solving environment. * To provide feedback to source of complaint for all brands, highlighting any issues for concern and any possible areas for improvement. * To answer or return incoming phone calls and/or emails in accordance with company policy. * To help out with ad-hoc projects as requested and as time allows. * To perform all tasks using the highest level of the appropriate Tui Winning Behaviours. What We're Looking For Essential: The successful candidate will: * Have at least 12 months work experience dealing with customer complaints * Have previous experience of taking ownership of, dealing with and resolving complex customer issues to the mutual benefit of the customer and the business * Be able to resolve problems and negotiate resolutions effectively * Be highly organised and able to demonstrate excellent attention to detail * Be able to work alone using their initiative, as well as being able to work as part of a team * Be able to work under pressure and to targets whilst showing accurate grammar and numerical skills * Have a professional telephone manner * Have a sound working knowledge of Microsoft Word is essential, and familiarity with Excel, Travelink and Crisys systems would be an advantage Desirable: * Experience working in the travel industry within a Customer Relations environment would be beneficial but not essential Other Information: This is a key role in ensuring that clients' queries and complaints are resolved to the mutual benefit of the customer and the business and that information is provided to ensure complaints are minimised and the quality of the product is upheld. This role reports to the Customer Relations Supervisor. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities . Job Division: Specialist & Activity Location: The Atrium - Crawley customer relations quality assurance executive be able to resolve problems negotiate organised numerical skills professional telephone manner microsoft word excel

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Redhill Don't show me jobs in this location

Job term

Permanent

Job hours

Part time

At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Redhill thomson travel advisor redhill part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Witham Don't show me jobs in this location

Job term

Permanent

Job hours

Part time

At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Witham thomson travel advisor witham part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

Home Fundraising Ltd Don't show me jobs from Home Fundraising Ltd

Salary

From £20,000 to £22,000 per year

Location

EC2A4PS Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

WE ARE LOOKING FOR CHARITY FUNDRAISERS TO START NOW!! Home Fundraising is a multi-award winning charity fundraising company. We`ve openings for talented new fundraisers and team leaders with excellent verbal communication skills to represent and raise money for some of the world`s most well-loved charities. If you join us, you`ll fundraise as part of a dedicated, fun and professional team, working door to door in residential areas, describing the work of your charity and securing support via a monthly donation. Since 2002 we`ve raised a phenomenal 90 Million for good causes. This has enabled some truly life-changing work to be carried out in the UK and all over the world. Pay: 8 - 12 an hour plus uncapped bonuses. The pay is weekly, straight into your bank account each Friday. The Hours: Full time: 5 day week, Mon-Fri 3.30pm-9pm Part time: 3 day week, Mon-Fri 3.30pm-9pm Optional extra day: Sat 12pm - 6pm Full Ongoing Training is given. We pride ourselves on excellent training to help you become one of the best fundraisers in the sector. Apply now. We`re hiring new staff this week! --- Must be legally entitled to work in the UK and speak excellent English. Home`s clients include: Oxfam, Cancer Research UK, Macmillan Cancer Support, RSPCA, WWF, Save the Children, Scope and many more. We welcome candidates with fundraising, sales, marketing, promotions, customer service, teaching, training, team leading and management experience. Also, students and graduates and anyone seeking outdoor or evening work for charity may apply. Full Time and Part Time positions available. We also offer Gap Year placements and holiday work with a minimum commitment of 3 months--- customer service focused people required graduates welcome

Recruiter

Simply Ltd Don't show me jobs from Simply Ltd

Salary

From £13,000 to £31,000 per year

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Full time

We are looking for at least 20 people to help us expand as a company throughout the summer and beyond. Our office is one of the leading sales and marketing companies in the country and the summer period is a vital time in our growth plans with many new clients coming on board. Because of this we are looking for fresh faces to begin immediately in our sales and marketing division. NO experience is necessary as we will provide full product training from your first day with the firm. All we need are people looking for full-time activity, people with great inter-personal skills, who are smart of appearance and who have a great work ethic. We welcome applications from anyone who fits the bill, students looking for summer work are also welcome to apply to make some money over the holidays, so long as its full-time activity you are after. Please apply online now for an immediate appointment. sales marketing sales manager field customer service

Recruiter

Simply Ltd Don't show me jobs from Simply Ltd

Salary

From £13,000 to £31,000 per year

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Full time

Lively/Fun and ambitious Sales and Marketing company is recruiting! Want some fun, in a lively environment whilst building a career? If so, then read on! Due to demands from our newest, exciting client we are rapidly expanding and opening new offices in 2012. We are, therefore looking for 15+ people to fulfil a number of roles in various sectors of our business, including Sales, Customer Service, Marketing and Business Development. Our mission:To coach and develop entry-level candidates to that they gain the experience needed to build a successful career in the field of Sales, Marketing and Customer Service. Ideal Candidates will:- Have self motivation Enjoy working in an enthusiastic and fast moving environment Have great time keeping Have a good image Successful applicants will benefit from: Ongoing coaching in a positive and upbeat environment Potential to acquire nationally recognised qualifications Excellent progression opportunities Great earning potential , 250-400 average earnings per week (uncapped) Travel opportunities All applicants must be able to commute to the City Centre on a daily basis, and be available full-time. Immediate start an advantage! Forward your CV for consideration to our Sales / Customer Service team, and please ensure that you include a daytime contact number! Experience in the following areas would be advantageous but NOT essential.Customer Service / Sales / Marketing / Retail / Call-Centre / Team Leadership / Hospitality sales customer service marketing business development business opportunities business advancement business opportunity business opportunities business experience summer work summer opportunity summer opportunities sales team leader sales

Recruiter

Simply Ltd Don't show me jobs from Simply Ltd

Salary

From £13,000 to £31,000 per year

Location

Romford Town Don't show me jobs in this location

Job term

Contract

Job hours

Full time

Lively/Fun and ambitious Sales and Marketing company is recruiting! Want some fun, in a lively environment whilst building a career? If so, then read on! Due to demands from our newest, exciting client we are rapidly expanding and opening new offices in 2012. We are, therefore looking for 15+ people to fulfil a number of roles in various sectors of our business, including Sales, Customer Service, Marketing and Business Development. Our mission:To coach and develop entry-level candidates to that they gain the experience needed to build a successful career in the field of Sales, Marketing and Customer Service. Ideal Candidates will:- Have self motivation Enjoy working in an enthusiastic and fast moving environment Have great time keeping Have a good image Successful applicants will benefit from: Ongoing coaching in a positive and upbeat environment Potential to acquire nationally recognised qualifications Excellent progression opportunities Great earning potential , 250-400 average earnings per week (uncapped) Travel opportunities All applicants must be able to commute to the City Centre on a daily basis, and be available full-time. Immediate start an advantage! Forward your CV for consideration to our Sales / Customer Service team, and please ensure that you include a daytime contact number! Experience in the following areas would be advantageous but NOT essential.Customer Service / Sales / Marketing / Retail / Call-Centre / Team Leadership / Hospitality sales customer service marketing business development business opportunities business advancement business opportunity business opportunities business experience summer work summer opportunity summer opportunities sales team leader sales

Recruiter

Simply Ltd Don't show me jobs from Simply Ltd

Salary

From £13,000 to £31,000 per year

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Full time

We are looking for at least 20 people to help us expand as a company throughout the summer and beyond. Our office is one of the leading sales and marketing companies in the country and the summer period is a vital time in our growth plans with many new clients coming on board. Because of this we are looking for fresh faces to begin immediately in our sales and marketing division. NO experience is necessary as we will provide full product training from your first day with the firm. All we need are people looking for full-time activity, people with great inter-personal skills, who are smart of appearance and who have a great work ethic. We welcome applications from anyone who fits the bill, students looking for summer work are also welcome to apply to make some money over the holidays, so long as its full-time activity you are after. Please apply online now for an immediate appointment. sales customer service marketing business developme business opportunities business advancement business opportunity business opportunities business experience summer work summer opportunity summer opportunities sales team leader sales

Recruiter

Simply Ltd Don't show me jobs from Simply Ltd

Salary

From £13,000 to £31,000 per year

Location

Romford Town Don't show me jobs in this location

Job term

Contract

Job hours

Full time

We are looking for at least 20 people to help us expand as a company throughout the summer and beyond. Our office is one of the leading sales and marketing companies in the country and the summer period is a vital time in our growth plans with many new clients coming on board. Because of this we are looking for fresh faces to begin immediately in our sales and marketing division. NO experience is necessary as we will provide full product training from your first day with the firm. All we need are people looking for full-time activity, people with great inter-personal skills, who are smart of appearance and who have a great work ethic. We welcome applications from anyone who fits the bill, students looking for summer work are also welcome to apply to make some money over the holidays, so long as its full-time activity you are after. Please apply online now for an immediate appointment. sales customer service marketing business developme business opportunities business advancement business opportunity business opportunities business experience summer work summer opportunity summer opportunities sales team leader sales