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Senior Claims Handler/Supervisor (2948) (ID: 31338) Don't show me jobs with titles like this
Standard job- Recruiter
- DAC Beachcroft LLP Don't show me jobs from DAC Beachcroft LLP
- Salary
- £0 to £0 per year
- Location
- Leeds Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
Overview of Practice Area/Background DAC Beachcroft is a leading international legal business with more than 2,000 people across the UK, Europe, Asia Pacific and Latin America. We provide a full service claims, transactional, commercial, risk and advisory capability. We work with clients in a select range of industry sectors and are market leaders in health, insurance and real estate. We are agile, progressive and easy to engage with. Our flexible approach to resourcing enables us to apply the right mix of legal, commercial and process skills to deliver the right outcome at the right price, depending on our clients' individual needs. We pride ourselves on measuring our performance against our clients' expectations. Chambers UK, A Client's Guide to the Legal Profession 2012, recognised 121 of our partners and professionals as leading lawyers and we hold with 84 rankings in 34 separate practice areas, 20 of which are number one rankings. In 2009 we achieved certification under ISO9001, the quality assurance standard and in 2011 we were awarded ISO27001 certification for our information security procedures. We are the largest law firm in the country to obtain a silver Investors in People award. The firm is committed to supporting the communities in which we operate through charitable giving, pro bono work and via structured programmes including those operated by Business in the Community and The Prince's Trust. Our Professional and Commercial Risks Team advises insurers and professional organisations when they are faced with the threat of a professional negligence claim. They act on numerous high value and sensitive claims for clients throughout the UK including solicitors, surveyors, accountants, brokers, engineers, architects and their insurers. The team are particularly experienced in the deployment of alternative dispute resolution techniques, including mediation and arbitration. The Leeds team includes commercial litigation (with a particular emphasis on financial services) and is in the top tier rankings for professional negligence in both the Legal 500 and Chambers directories, with a number of recognised leading individuals within the team. The team also includes a market leading claims handling team, Beachcroft Specialist Claims Services, handling several thousand professional indemnity claims on an outsourced basis on behalf of London Market Insurers. Core Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of professional indemnity cases. Senior Claims Handlers will typically work on professional indemnity cases with a value of up to 250k and/or more complex cases with, for example, coverage issues (e.g. construction/architects/consulting engineers claims). Within this role you will manage a varied professional indemnity caseload, which will include developing a knowledge of legal issues in respect of a variety of professions as well as building an understanding of each profession's procedures and regulatory framework. Your day to day role will involve setting up of new files by reviewing incoming instructions and all associated tasks with the support from the administrator, reviewing new cases and ultimately establishing the best strategy. As such you'll be drafting correspondence to brokers/insured party requesting additional information as and when required to resolve claims, review panel reports and obtain instructions where appropriate and maintaining ongoing contact with the clients throughout the process. You will play a key role in developing and maintaining client relationships and ensure that the client's brand and methodology are promoted effectively in all dealing with third parties. You will assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. You will also be required to assume management duties as and when required. Handling confidential information in line with the firms data security protocols. Key Skills You will be of graduate calibre with an excellent academic record and previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. An interest in the area of insurance claims management is a pre-requisite. As we work with case management and IT systems, it's important that you're IT literate with working knowledge of Word and Excel and have confident oral and written communication skills. Although knowledge/previous experience of case management systems would be an advantage, training will be provided. It's vital that you're client focused with an ability to build strong relationships with clients/third party contacts and the ability to work to deadlines as we pride ourselves on the service we provide to our clients and the relationships we have with them. Prioritisation of your own workload is crucial in order to manage conflicting priorities. You will have a proactive and energetic approach with a tenacious approach to identifying issues and solving problems. You are team oriented, with a collegiate approach to sharing knowledge and have the ability to progress tasks using your own initiative, seeking guidance and input from others where appropriate. In order to succeed in this role you will possess a committed, enthusiastic, flexible and professional attitude to work. It is crucial to handle confidential data in line with the firms data security protocols. Application Details DAC Beachcroft is an equal opportunities employer and we welcome applications from every sector of the community. We also welcome direct applications. If this opportunity sounds of interest to you, please send your CV to us. Your application will be dealt with in the strictest of confidence. senior claims handler professional negligence supervisor
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- 2948
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Claims Handler (2949) (ID: 31357) Don't show me jobs with titles like this
Standard job- Recruiter
- DAC Beachcroft LLP Don't show me jobs from DAC Beachcroft LLP
- Salary
- £0 to £0 per year
- Location
- Leeds Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
Overview of Practice Area/Background DAC Beachcroft is a leading international legal business with more than 2,000 people across the UK, Europe, Asia Pacific and Latin America. We provide a full service claims, transactional, commercial, risk and advisory capability. We work with clients in a select range of industry sectors and are market leaders in health, insurance and real estate. We are agile, progressive and easy to engage with. Our flexible approach to resourcing enables us to apply the right mix of legal, commercial and process skills to deliver the right outcome at the right price, depending on our clients' individual needs. We pride ourselves on measuring our performance against our clients' expectations. Chambers UK, A Client's Guide to the Legal Profession 2012, recognised 121 of our partners and professionals as leading lawyers and we hold with 84 rankings in 34 separate practice areas, 20 of which are number one rankings. In 2009 we achieved certification under ISO9001, the quality assurance standard and in 2011 we were awarded ISO27001 certification for our information security procedures. We are the largest law firm in the country to obtain a silver Investors in People award. The firm is committed to supporting the communities in which we operate through charitable giving, pro bono work and via structured programmes including those operated by Business in the Community and The Prince's Trust. Our Professional and Commercial Risks Team advises insurers and professional organisations when they are faced with the threat of a professional negligence claim. They act on numerous high value and sensitive claims for clients throughout the UK including solicitors, surveyors, accountants, brokers, engineers, architects and their insurers. The team are particularly experienced in the deployment of alternative dispute resolution techniques, including mediation and arbitration. The Leeds team includes commercial litigation (with a particular emphasis on financial services) and is in the top tier rankings for professional negligence in both the Legal 500 and Chambers directories, with a number of recognised leading individuals within the team. The team also includes a market leading claims handling team, Beachcroft Specialist Claims Services, handling several thousand professional indemnity claims on an outsourced basis on behalf of London Market Insurers. Core Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of professional indemnity cases. You'll typically work, under supervision, on professional indemnity cases up to a value of 50K and/or cases without complex coverage issues (eg surveyor and estate agent claims). This is a challenging and interesting role that will require you to develop a knowledge of legal issues in respect of a variety of professions as well as building an understanding of each profession's own rules, procedures and regulatory framework. Your day to day role will entail conducting a review of new cases, completing case checklists to identify coverage issues and assess liability and quantum whilst establishing strategy for each case and resolving claims through negotiation of settlement, rebuttal of claim and/or declining of cover and draft correspondence to brokers/insureds requesting additional information as required. You'll also have ongoing contact with the client throughout the case to report on progress and take further instructions and will instruct experts and external counsel where appropriate. You'll play a key role in developing and maintaining client relationships and ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. It is crucial that you handle confidential information in line with the firms data security protocols. Key Skills You will be of graduate calibre with an excellent academic record. Previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. As you'll be working on our systems, IT literacy is important and you'll have working knowledge of Word and Excel and good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. It is equally important that you are client focused with an ability to build strong relationships with client and third party contacts at all levels. Confidence communication skills both orally and in writing are of great importance within the role too. In order to succeed within this role you will be able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities and therefore a strength in organisation and planning is vital. You will have a proactive, energetic and tenacious approach to identifying issues and solving problems. Additionally you will need to be quality and customer service oriented with a concern for accuracy and an eye for detail. A collegiate and team approach to sharing knowledge is essential as you will be working with colleagues across locations, as is the ability to progress tasks using your own initiative (seeking guidance and input from others where appropriate). You are committed and enthusiastic with a professional and flexible attitude to work and a desire to commit long term to a career in this field. Application Details DAC Beachcroft is an equal opportunities employer and we welcome applications from every sector of the community. We also welcome direct applications. If this opportunity sounds of interest to you, please send your CV to us. Your application will be dealt with in the strictest of confidence. claims handler
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- 2949
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