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Bosun (ID: 138205) Don't show me jobs with titles like this

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Sunsail Don't show me jobs from Sunsail
Salary
£0 to £0 per year
Location
Tyne and Wear Don't show me jobs in this location
Job term
Contract
Job hours
Full time

At A Glance Based in Port Solent. We are currently recruiting a Bosun for the Marine division of TUI Travel PLC Specialist & Activity Sector. To be responsible for maintaining and servicing to the highest standard all above deck and non mechanical below decks equipment for the UK fleet. What You'll Be Doing Operational * To complete relevant parts of C12, B6, A3 on time * Co-ordinate fixing of Port Solent yacht fleet during turnaround * Ensure health and safety standards are maintained at all times * Do not take part in activities without risk assessments * Communicate to the Turnaround Co-ordinator on a case by case basis in regards to Boat Breakdowns * Attend weekly meetings to receive information regarding key updates * To fulfil the role of Call Out Team on a rota system * Responsible for all * Above decks all equipment and parts * Rigging - standing and running * Sails * Safety Equipment * Blocks/pulleys/spinlocks * Winches * Horseshoe buoys * Below decks - all non electrical equipment * Hinges * Sinks * Heads Staffing * Attend a performance review with Maintenance Manager and Ops Manager twice a year * Inform your manager of any changes to your personal details * Attend work as per rotas and be flexible for last minute changes to these * Attend development training when necessary Customer Service * Be aware of potential problems and report them to the Turnaround Co-ordinator to handle to avoid complaints * Deliver the Customer Experience Financial * To obtain a Purchase Order Number from the Maintenance Manager before ordering/purchasing from any supplier * Keep broken parts to show to the Technical Manager What We're Looking For * Bosun Skills * Excellent customer service ethics * Good communicator * Excellent attention to detail * Interpersonal skills Job Division: Specialist & Activity Location: Port Solent bosun summer students travel winter holiday gap year seasonal sports adventure good communicator interpersonal skills

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MAR239

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Engineer (ID: 138206) Don't show me jobs with titles like this

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Sunsail Don't show me jobs from Sunsail
Salary
£0 to £0 per year
Location
Tyne and Wear Don't show me jobs in this location
Job term
Contract
Job hours
Full time

At A Glance Based in Port Solent. We are currently recruiting an Engineer for the Marine Division of TUI Travel PLC Specialist & Activity Sector. To maintain and service to the highest standard all engines, electrical and mechanical parts and equipment on the UK fleet. What You'll Be Doing Operational * To complete relevant parts of C12, B6, A3 on time * Fix faults of the Port Solent yacht fleet during turnaround * Ensure health and safety standards are maintained at all times * Do not take part in activities without risk assessments * Turnaround Co-ordinator on a case by case basis in regards to Boat Breakdowns * Attend weekly meetings to receive information regarding key updates * To fulfil the role of Call Out Team on a rota system * Responsible for maintaining and fixing all * Engines * Mechanical Systems * Electrical Systems * Responsible for accurate recording of maintenance on the Extranet System. Staffing * Attend a performance review with Maintenance Manager and Ops Manager twice a year * Inform your manager of any changes to your personal details * Attend work as per rotas and be flexible for last minute changes to these * Attend development training when necessary Customer Service * Be aware of potential problems and report them to your manager to avoid complaints * Deliver the Customer Experience Financial * To obtain a Purchase Order Number from the Maintenance Manager before ordering/purchasing from any supplier. * Keep broken parts to show to the Maintenance Manager. What We're Looking For * Engineer Qualifications * Excellent customer service ethics * Attention to detail * Interpersonal skills * Team player Job Division: Specialist & Activity Location: Port Solent engineer summer students travel winter holiday gap year seasonal sports adventure excellent customer service ethics interpersonal skills team player

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MAR241

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Director- Interest Rates (ID: 54758) Don't show me jobs with titles like this

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Recruiter
Migration Don't show me jobs from Migration
Salary
From £90,000 to £120,000 per year
Location
Central London Don't show me jobs in this location
Job term
Contract
Job hours
Full time

One Year Fixed Term Contract Reports to: Deputy Chief Executive The MD is responsible for the overall management. This will include: Defining and implementing the strategic goals and objectives. Giving direction and leadership towards the achievement of strategy and annual goals and objectives. With the Chair, enabling the Board to fulfil its governance function. Main Duties Defining the strategic direction of the LIBOR rate. Play a pivotal role in the project to review the evolution of Libor, being a key participant in the Supervisory Committee and Working Group, and leading the Panel Bank Operational Liaison Project Team. Also act as the key Libor liaison with panel banks and coordinate funding for the project. Financial and risk management - Recommending yearly budget for Board approval and prudently managing resources within budget guidelines according to current laws and regulations. Delivering on the financial objectives of the company, managing annual budgets and forecasting turnover and profit levels. Representing the business at board meetings, presenting the business plan and progress against objectives, proposing future strategy and acting upon board decisions. Board administration and support - Supporting operations and administration of Board by advising and informing Board members, interfacing between Board and staff and supporting Board's evaluation of the business and operations and its staff. Identifying and developing new business opportunities and products, engaging with delivery partners where necessary. Programme, product and service delivery - Overseeing design, marketing, promotion, delivery and quality of programmes, products and services. Management, monitoring and analysis of on-going financial performance for the company. Manage and cultivate relationships with key stakeholders. Community public relations - Assuring the company and its mission, programmes, products and services are consistently presented in strong, positive image to relevant stakeholders. Act as secretary to the FX & MM Committee that oversees LIBOR. Ensure they are fully briefed on all relevant issues as they arise. Managing relations with the Designated Distributor and ensure the LIBOR fixings are calculated and distributed to the market accurately, and on time, without fail. In conjunction with the Communications team, manage media liaison of LIBOR. Have overall responsibility for negotiations with commercial partners. Manage the LIBOR Advisor. Education and Experience Qualification/ Education: Relevant Degree or higher-level qualification Computer literacy Experience required: Track record of senior level managerial experience, preferably but not essentially in a similar or comparable organisation. Knowledge and understanding of financial markets Experience of managing large, complex budgets Experience of managing a team Sales and marketing experience Knowledge / skills required: Strong communication skills - verbal and written Ability to manage and analyse budgets and financial information. Problem solving abilities Strong analytical skills Negotiating skill and persuasiveness Diplomacy and political awareness Consensus-developing skills Decision making skills Ability to sustain credibility and operate confidently at all levels of seniority. Personal Attributes: Ability to work under pressure and experience of crisis management Strategic Thinking Financial acumen People Management Commercially minded and comfortable with challenging targets Self directed and confident to make and act upon decisions managing director interest rates financial services

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DT-MDIR

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Hospitality/ Catering/ Waiting & Bar Staff Skills Wanted (ID: 5065) Don't show me jobs with titles like this

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Recruiter
Cascade Don't show me jobs from Cascade
Salary
From £200 to £350 per week
Location
Plymouth Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

HOSPITALITY/ CUSTOMER SERVICE RELATED EXPERIENCE WANTED! We work with one of the UKs leading telecommunications providers and are looking to expand our portfolio by the end of the year. Since our client just launched a new media campaign, they want us to provide more face-to-face representation and branch out into new markets. We're looking for people with experience dealing with customers on a regular basis (ie: customer service call centres, retail sales, restaurant and bar staff, etc) who are looking for a new rewarding challenge. People with limited experience are welcome to apply because full product knowledge is available along with on-site demonstrations and coaching. In addition to customer service, we will provide you with guidance on basic marketing and sales techniques, client relations and develop your leadership abilities. You will be working independently and as part of a team and need to be at least 18 years of age in order to represent our clients to the public. Our client representation techniques involve both business to consumer and business-to-business campaigns, so you will be expected to have strong communication skills and be willing to expand comfort zones. We target potential customers where they work, live and shop in an effort to saturate our client's target market and help increase their market share. Earnings are accumulated on a daily basis, and rewarded only on completed sales. APPLY TODAY AND START TOMORROW! Interview Process: If your initial meeting is a success, you will be invited to spend a day with an experienced representative in the field to gain a full understanding of the responsibilities involved. Since you cannot actively participate in any sales, you will not be entitled to compensation. When you return to the office that evening, we will look to make a mutual final decision. We've found that this is very helpful in determining if the opening is right for you! Please note: This opening is not based in a restaurant/ bar or retail shop - our openings involve face-to-face customer interaction, so we're looking for people with this type of experience. marketing customer service graduate retail charity sales business development telecoms construction media sales trainee telecommunication broadband surveyor

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0204/HC & WB

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URGENT: Customer Service/ Retail Sales/ Bar Staff Skills Wanted (ID: 5069) Don't show me jobs with titles like this

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Recruiter
Cascade Don't show me jobs from Cascade
Salary
From £200 to £350 per week
Location
Plymouth Don't show me jobs in this location
Job term
Contract
Job hours
Full time

HOSPITALITY/ CUSTOMER SERVICE RELATED EXPERIENCE WANTED! We work with one of the UKs leading telecommunications providers and are looking to expand our portfolio by the end of the year. Since our client just launched a new media campaign, they want us to provide more face-to-face representation and branch out into new markets. We're looking for people with experience dealing with customers on a regular basis (ie: customer service call centres, retail sales, restaurant and bar staff, etc) who are looking for a new rewarding challenge. People with limited experience are welcome to apply because full product knowledge is available along with on-site demonstrations and coaching. In addition to customer service, we will provide you with guidance on basic marketing and sales techniques, client relations and develop your leadership abilities. You will be working independently and as part of a team and need to be at least 18 years of age in order to represent our clients to the public. Our client representation techniques involve both business to consumer and business-to-business campaigns, so you will be expected to have strong communication skills and be willing to expand comfort zones. We target potential customers where they work, live and shop in an effort to saturate our client's target market and help increase their market share. Earnings are accumulated on a daily basis, and rewarded only on completed sales. APPLY TODAY AND START TOMORROW! Interview Process: If your initial meeting is a success, you will be invited to spend a day with an experienced representative in the field to gain a full understanding of the responsibilities involved. Since you cannot actively participate in any sales, you will not be entitled to compensation. When you return to the office that evening, we will look to make a mutual final decision. We've found that this is very helpful in determining if the opening is right for you! Please note: This opening is not based in a restaurant/ bar or retail shop - our openings involve face-to-face customer interaction, so we're looking for people with this type of experience. marketing customer service catering hospitality graduate retail sales business development telecoms construction media sales trainee telecommunication broadband surveyor

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0204/HC

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Operations Executive (ID: 59099) Don't show me jobs with titles like this

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Recruiter
Specialist and Activity Don't show me jobs from Specialist and Activity
Salary
£0 to £0 per year
Location
Crawley Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

At A Glance Location: Crawley TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK & Ireland's leading group of specialist holiday companies and, with over 500,000 customers per year, is the highest volume business in the Specialist and Activity Sector. The group is home to some of the UK & Ireland's leading holiday brands such as Crystal Ski, Sovereign Holidays, Hayes and Jarvis, Citalia, American Holidays and Austravel. Our core aim is to make going on holiday simple, exciting and great value. Follow operational and administration procedures for UKISD brands to ensure the smooth provision and accurate delivery of all clients' holidays. To provide the highest levels of prompt, accurate, efficient and cost effective services to all UKISD internal and external clients and suppliers. What You'll Be Doing * Monitor Foreign Office Travel Advice, weather conditions and other operational factors that affect travellers in liaison with TUI Duty Office to ensure that we are coinciding with group policy on any operational issues and that we are working together effectively. * Co-ordinate and implement company emergency crisis procedures in the event of a force majeure. * Ensure that all post booking, pre-departure and in resort operational and administrative issues are dealt with in a seamless, efficient and customer focused manner, and that all clients enjoy problem free travel arrangements in relation to the administration of their booking and their holiday requirements. Investigate any instances where this appears not to have occurred to prevent further reoccurrence. * Liaise with both overseas and UK suppliers and staff to resolve any operational issues which clients may have whilst in resort by coordinating resources in the UK and then providing a cost effective and customer focused solution taking into consideration our conditions of booking. * Ensure all in resort issues are resolved in resort to prevent them complaining on their return * Ensure that all customer contacts are handled quickly, efficiently, in accordance with the high standards of customer care that the company aims to offer. * Log all issues accurately and consistently in our in house reporting system- crisys * To meet output targets * To investigate & resolve complaints received from customers in relation to pre-departure confirmed bookings * To provide feedback to source of complaint for all brands, highlighting any issues for concern and any possible areas for improvement. * Liaise with other internal departments and all levels of management regarding any trends, quality issues or areas of concerns to ensure that these are acted upon where necessary. * Adhere to all company guidelines, policies and procedures * Maintain and be able to demonstrate a thorough level of product, system and company knowledge at all times * Attend company training sessions and familiarisation visits when required * Forge effective working relationships with fellow UKISD staff members, other staff within the TUI Group and suppliers. * Provide suppliers and UKISD resort offices with client details to ensure provision of all stages of clients holiday itinerary to include, manifests and rooming lists * Ensure the delivery of late bookings details to UK and overseas representatives and airlines * Manage GSD Airline Queues * Suggest improvements and change to meet the business needs. What We're Looking For * Delivery of high customer service and commitment to exceed customer expectations * Ability to stay calm under pressure * Committed and Flexible * Be able to take decisions * Self-motivated and confident * Sound computer literacy * Flexible approach to work * Team Player * Ability to work extra hours during times of crisis. * Amadeus Knowledge * Understanding of airline contracts * Experience in within an operations / administration team * Good geographical knowledge * Italian Speaker - an advantage but not essential. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: The Atrium - Crawley operations executive the atrium crawley prompt accurate efficient and cost effective services ukisd internal external clients suppliers monitor foreign office travel advice weather conditions

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SB636

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Entertainer - Summer 2012 - Europe (ID: 133324) Don't show me jobs with titles like this

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Recruiter
TUI UK & Ireland : Overseas Don't show me jobs from TUI UK & Ireland : Overseas
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Contract
Job hours
Full time

At a Glance The lights go down, the music starts, 3EUR 2EUR 1EUR Ladies and Gentlemen, it's Showtime! And it's over to you. Our overseas entertainers combine experience and hard work to ensure everyone has a great and memorable time whilst holidaying with First Choice and Thomson. What You'll Be Doing You will be creating and delivering a high impact and varied activity programme for our customers and starring centre stage in one of our many show time events. You will host everything from dynamic adult game shows, fun filled parties for kids to regular mix and mingle sessions to get to know our customers and create a superb holiday experience. You will rehearse and develop existing ideas to keep us at the very cutting edge of overseas entertainment. What We're Looking For * Independent - lived away from home/travelled without family * Experience of working/performing in an entertainment environment * Performance talent * Comfortable communicating with couples * Warm and mature approach * 5 GSCE's including Maths and English * Some experience of working long hours/unsociable hours. * 1 years customer service experience in comparable industry. * Experience of operating sound and light equipment. * Ability to swim. What We Can Offer You * Competitive salary * Potential all year round working opportunities both overseas and in the UK * Excellent career prospects * Initial 6 month contract * Full induction and further in-resort training * Free company accommodation and reasonable utility bills covered. * Free flights to and from resort, from a UK airport. * 1.5 days off per week * Holiday concessions after 12 months worked * Free emergency medical, accident & personal belongings insurance * Uniform * Recommend-a-friend bonus * Employee discount scheme with access to discounts from a selection of retailers * Company pension scheme Job Division: Mainstream Location: Europe entertainer summer 2012 europe oversees summer holiday travel winter adventure students ski sport comfortable communicating ability to swim

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OVS815

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Chalets Supervisor - Crystal Ski (ID: 81656) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise. Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK. Job Description As a Chalet Supervisor with Crystal Ski you will be an important part of the overseas properties team, ensuring that our customers receive a fantastic ski holiday experience. Working in one of our chalets you will be responsible for the overall running of the property. You will need a strong customer service background with an eye for detail. Asides from the day to day running of the property your responsibilities will include monitoring and maintaining the standards and quality of the catering whilst ensuring you are operating within budget. You will supervise chalet staff, collate weekly orders, liaise with suppliers and receive deliveries. You will need to be highly organised with good catering skills. You may work with a small team running one of our larger 40 bed chalets or you could be responsible for a number of chalets and hosts in a resort Requirements Essential Excellent interpersonal skills with an enthusiastic and positive manner. Experience and competence using Microsoft office programmes. Strong attention to detail and ability to work unsupervised and in a team. Excellent all round team player. Customer service experience preferably within catering/hospitality environment. Proven management or team leader experience skills. Chalet host or chalet chef experience. Excellent numeracy skills and working with accounts. Basic or Intermediate Food Hygiene. Desirable Previous experience of working in a ski resort. Ability and confidence to drive in a ski resort environment. Staff training and development experience. The Package Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following * Competitive wage * Accommodation * Season Lift Pass * Season Equipment hire * Full Medical & Personal Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas chalets supervisor crystal ski

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12CRYSKI31

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Reservations Executive - Overseas (ID: 14650) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Job Description We have exciting positions available administrating and coordinating the Reservations in Austria from our overseas head office in Lake Garda. We need great people with very strong organisational skills and the ability to speak Italian. The areas you'll be looking after are crucial to the successful delivery of our product overseas, and you'll be in constant contact with the resort based teams who rely on a superb back office team to support them in making sure all our guests get a great service and have a great holiday. The roles are varied, but with a structure that is often absent from typical resort-based overseas roles. You can expect your working week to be 5.5/6 days on a split shift basis so skiing time is very much part of the role. A lift pass is provided as part of the package, as well as equipment hire and accommodation. Requirements Essential Excellent communication skills Ability to work unsupervised Team player Strong Attention to detail Positive and friendly manner Experience of working in a trade Fluent Italian speaker Desirable Previous experience of working in a ski resort The Package Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following * Competitive wage * Accommodation * Season Lift Pass * Season Equipment hire * Tuition * Full Medical & Personnel Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas reservations executive overseas summer students winter holiday travel hospitality tourism gap year seasonal sports adventure communication skills team player

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CRYSKI047

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Kids Activities Manager 2012 - Greece - Club Vounaki (ID: 76973) Don't show me jobs with titles like this

Basic job
Recruiter
Sunsail Don't show me jobs from Sunsail
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Contract
Job hours
Full time

About Us Sunsail Clubs is currently recruiting for Club Vounaki in Greece. Sailing is like the way of life here. The resort offers something for everyone both on and off the water and is the perfect family holiday escape, especially for those looking to learn something new. Our Kid's Clubs cater for all ages from 4 months to 17 year olds, and our shorebased activities include Tennis courts, fitness Studio and Mountain Biking. As a Kids Activities manager you will take responsibility and drive all Shore Based Activities ensuring the professional delivery of Kids Clubs, Kids sailing, Land Sports, Spa and Merchandising. The key focus of this role is; high standard of product delivery in line with the operational policies and standards and driving revenue opportunities to meet revenue targets through out your area of responsibility. About Role Our season has now started but do not worry - you have not missed out! We are still recruiting for our stand-by list. What this means is, should you be successful at one of our assessment days then we would be able to offer you a position to join the rest of our team in Greece, if a position becomes available. This role will require you to travel at short notice so please do not apply for this position if you cannot travel within 1 week. * Ensuring the safety of all children involved in all Kid's Club activities at all times, to include risk assessments and audits. * Drive and delivery targeted revenue. * Control all assets and minimise waste and return stock levels. * Responsible for the direct management of your heads of department * Organise the weekly activity programme for the children attending Kid's Club. * Implementing staff rotas to include daytime and evening shifts. * Organise and ensure the smooth running of all childcare evening activities. * Carry out Duty Manager duties as directed by your manager. * Ensure all areas of responsibly are kept functional, clean, tidy and hygienic at all times. * Ensure that all stock and materials to operate are sufficient at al times. * Organisation of all paperwork required to run the department. * Help cover numbers on ratio when required. * Running daily staff meetings and de briefs at all levels. * Conducting Staff Appraisals * Training staff prior to and during the season on company standards and job roles. * Act as the main POC and deal with all customer complaints with in your area of responsibility. About You * 2 years experience of working at management level * 2 years experience of working with children of all ages * Dedicated and Hardworking * Positive Attitude and the ability to drive change management * Must be able to assume responsibility and ownership * Strong Customer Service Skills * Senior Instructor level - watersports * Professional qualifications in childcare or suitable operational experience. * Must be proficient at using all Microsoft Office applications * First Aid certificate About Time You Joined US * Club staff receive all meals and shared accommodation during their contracted period * All staff are entitled to discount holidays for friends and family during their employment * Full uniform provided * Staff Medical, accident and third party insurance provided during employment (30 contribution from staff) * Return flights to * UK Paid Holiday * Bar Discount at the Club * Free use of all Equipment Job Division: Specialist & Activity Location: Greece - Club Vounaki kids activities manager 2012 greece club vounaki summer students travel winter holiday gap year seasonal sports adventure customer service skills professional qualifications microsoft office

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MAR015

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Head of Marketing Longhaul (ID: 76975) Don't show me jobs with titles like this

Standard job
Recruiter
Sunsail Don't show me jobs from Sunsail
Salary
£0 to £0 per year
Location
Crawley Don't show me jobs in this location
Job term
Contract
Job hours
Full time

At A Glance Based in Crawley, fixed term maternity cover TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. Hayes & Jarvis is part of the Specialist Holidays Group division, with 60 years of expertise in the long haul market, the brand offers an exciting range of hotels, tours and safari packages spanning the world. In many destinations, Hayes & Jarvis occupies a market leading position renowned for quality, expertise and the exceptional value it offers to customers. Reporting to the Managing Director of Hayes & Jarvis, this new role will be responsible for leading and developing a dynamic marketing function to further develop and increase the reach of this major travel brand. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: The Atrium - Crawley head of marketing longhaul summer students travel winter holiday gap year seasonal sports adventure crm strong communication skills

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SB631

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flexiski - Chalet Host - Europe (ID: 138466) Don't show me jobs with titles like this

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Recruiter
Flexiski Don't show me jobs from Flexiski
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Contract
Job hours
Full time

Job details * Job role: Chalet host * Location: St Anton, Austria * No of positions: 3 * Sector: Activity * Business Area: TUI Ski * Reporting to: Resort Manager About flexiski * Flexiski specialises in tailor-made ski breaks for individuals, families and corporate groups to 15 of the most prestigious ski resorts. Our accommodation portfolio includes an exclusive range of catered chalets and our flagship hotel in Courchevel 1850. In addition to our own properties, we offer an extensive selection of hand-picked hotels throughout Europe. * From the moment they call until they arrive back in the UK we want to make sure that the service our clients receive is nothing short of exceptional. Whether they are looking for a long weekend, a mid-week break or a more traditional seven-night holiday our UK and overseas staff are on hand to ensure an unforgettable holiday experience. Overview of role * Flexiski are recruiting staff for a 32 bed chalet in St Anton. In our chalets we have a reputation for providing our client with a fantastic, personal service and our chalet hosts are absolutely the front line in delivering this. Your job is to impress the guests by being a friendly, interesting and fun host. * Interaction with clients is key to delivering the personal service that is flexiski's hallmark, but just as important will be the high standards you deliver in those daily tasks of cleaning and serving the food with a smile, taking pride in producing excellent results. * The main parts of the role are cleaning of the rooms, meal service and food preparation (at the direction of the chalet chef). However, chalet hosts need to be versatile and you may be called upon to clear snow, drive clients or any other duties that are required. Accountabilities and responsibilities * Customer facing * Ensure all customers receive the highest level of customer service at all times. * Provide a first point of contact for customers and communicating effectively with customers, managers and chalet team to resolve any issues. * Ensure your presentation is immaculate and behaviour professional whilst with the clients or representing the company. * Be always confident and social, engaging the clients in conversation where appropriate - but always mindful of the need for discretion and ready to ''fade into the background'' when necessary. * Achieving, and were possible exceeding, set targets for customer satisfaction scores. * Chalet duties * Assist in preparation and delivery of the flexiski service in line with the product points. This could be anything from food preparation to cleaning rooms to driving clients in a company minibus. * Provide a comfortable yet professional service environment, interacting with the customers. * Maintain hygiene and cleanliness standards throughout the property, ensuring all areas of property are immaculately clean. Daily housekeeping duties to maintain high standards of cleanliness and deep clean of all aspects of the chalet on a regular basis. Other duties * All team members based in France should expect to drive company vehicles in winter conditions, carrying passengers to and from the slopes. In addition to local resort driving, from time to time, we will expect all team members to be confident enough to run transfers to and from resort. This will involve picking up clients from local airports and safely driving them to our own run properties as well as our partnership chalets and hotels and in some cases, to other local resorts. This will involve driving in all weather conditions, on all types of terrain and may sometimes involve anti-social hours. * During the season you may be required to work night shifts in order to ensure that our property is running efficiently at all times. Tasks may range from duty management, snow clearing, cleaning and any guest requests. Property operational times may vary depending on arrivals, departures and special events. * Promotion of flexiski in resort services such as ski event management and provision of ski packs to drive revenue * Possible support of the flexiski events programme * Key skills, knowledge, competencies and requirements * Available for the whole season (mid November until the end of April) * UK or EU passport holder * UK National Insurance Number * UK bank account * As it is essential all of the team can drive, applicants must be over the age of 21 with a full driving license * Enthusiastic, lively, sociable and friendly disposition * Well organised, professional and dedicated with an ability to be flexible and adaptable * Experience in hospitality or restaurants * Experience in food preparation or ideally able to cook to a dinner party standard * Strong customer service experience * Team player * Exceptional standards of cleanliness and hygiene on both a personal and professional level * Confident driver in winter conditions and comfortable driving a minibus with clients * 2nd Language preferred * As it is possible the team will need to support our ski event management program, strong skiers are preferred. Package * In order to recruit the best people and deliver our product, flexiski offers a very attractive remuneration package. * Quality accommodation * All meals * Lift pass * Ski/Board and boot rental * Discounted/free ski lessons whatever your ski ability * Travel between departure airport in UK and resort * Medical and personal insurance * Stylish uniform * Further opportunities within the TUI travel group Job Division: Specialist & Activity Location: Europe flexiski chalet host europe customer facing communicating effectively presentation is immaculate key skills knowledge competencies enthusiastic well organized

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