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Head of Marketing Crystal Ski (ID: 59098) Don't show me jobs with titles like this

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Specialist and Activity Don't show me jobs from Specialist and Activity
Salary
£0 to £0 per year
Location
Surbiton Hill Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

At A Glance Based in Surbiton TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. TUI Ski is part of the Specialist Holidays Group division and comprises a number of prominent travel brands; Crystal, Crystal Summer, Thomson Ski, Thomson Lakes and Mountains, Flexi Ski and International Mountain Hotels. Crystal is the market leading brand for ski and snowboard holidays in the UK and also has a leadership position within the important lakes and mountains market in the summer. Reporting to the Managing Director of TUI Ski and operating as part of the TUI Ski senior management team; this new role will be responsible for leading and developing a dynamic marketing function to leverage the brand's unique position in both the ski and summer markets. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton head of marketing crystal ski surbiton senior management team marketing function strategy customer communication crm social media seo online advertising

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SB641

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Category Market Intelligence Consultant - Reigate, Surrey (ID: 96216) Don't show me jobs with titles like this

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Canon (UK) Ltd Don't show me jobs from Canon (UK) Ltd
Salary
From £35,506 to £39,451 per year
Location
Reigate Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Job Purpose and Summary This position will play a critical role in the development, presentation, and implementation of cohesive analyses of markets, prospects, and competitors. The primary function of the role is to conduct primary market research and to analyse market data provided by secondary sources to enable business strategy & growth. The role is responsible for all the market intelligence & performance analysis and reporting, Accountability also extends to the entire market sizing for budget & tracking purposes, identification of product & customer opportunities as well as support for all projects from a research perspective. The role also undertakes several primary research projects on a UK & European basis. Experience working with market research tools and a deep understanding of research methodology is a prerequisite. You will work with a diverse range of contacts both within the UK and our European operation. In addition, the ability to develop strong relationships with key customers & suppliers is essential. Responsibilities and Tasks Market, product & customer performance analysis & reporting based on secondary research data. Market pricing trend analysis & competitor tracking. Conducting primary & secondary research projects. Translate industry trends and challenges into opportunities and threats for the firm. Prepare written and oral presentations on prospects, markets, and competitor activities. Execution of business plans in line with objectives. Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Brief local & European teams on opportunities & threats. Involved in the Budget & Planning. Required Skills and Qualifications University degree specialising in Marketing Management. Two years highly relevant experience in a similar role. High level of numeracy with good attention to detail. Experience with use of market research tools & techniques. Confident with strong interpersonal skills. Competencies Business Knowledge: Uses knowledge of business imperatives to identify improvement opportunities for the organisation which align with business strategy. Uses available tools to inform a complete picture of the customer and uses this information to plan activities. Discusses Canon's position with a particular customer or colleague - how much market share does Canon have, what is the customer's total market. Sells to customers or colleagues on ideas and concepts in addition to hard features. Anticipates possible consequences of selling initiatives and is able to establish different scenarios depending on the forecasted results. Uses financial tools to achieve business objectives and to quantify the costs, benefits and risks of sales strategies. Communication: Delivers well-constructed messages comfortably and confidently with top management. Provides diplomatic guidance to others on how to communicate effectively. Takes into account how different audiences are likely to react and chooses the best method of communicating the message to each audience - adapts to different audiences. Picks up on and responds to non-verbal cues and body language and their affect on others. Identifies the critical issues to be communicated in complex situations. Innovation: Encourages others to try out new ideas for themselves and actively supports innovation in others. Produces ideas which are truly original while aligned with the company objectives. Sets a high level example for generating and implementing innovative new solutions. Searches out opportunities for long-term strategic growth and innovation. Experiments, takes risks, and learns from the results. Sets up processes that encourage people to question current approaches and experiment with new ideas. Creates an atmosphere and environment which Encourages innovation. Blends own and others' ideas and applies them to high level/business-wide initiatives. Managing Relationships: Gains internal or external customer commitment to maintain and/or expand a business relationship with the company. Anticipates potential issues in a relationship and pro actively manages those issues. Creates a network of informal contacts to expand business relationships at existing and potential internal or external customers. Focuses on long term objectives of relationships and the 'pull' factors rather than the 'push' factors. Identifies key stakeholders with whom to build business relationships. Establishes and maintains relationships with internal or external customers at the Director level, across different functions over time. Pro-activeness: Is enthusiastic and passionate about their work and inspires this same enthusiasm and drive in others. Tireless in the attainment of key targets and objectives. Drives others to achieve critical business objectives. Passionate about success and achievement. Focused in pursuit of business goals with the high energy required to keep things moving. Results Focused: Focuses on the results being achieved and the process being followed, not just the tasks completed. Develops alternative strategies to achieve objectives when confronted with obstacles. Puts in extra effort to deliver and complete quality work that goes beyond the set standards. Takes initiative to set own goals and has the discipline to follow through to ensure results. Takes learnings from others and previous experience to improve processes. Looks beyond one's own job to assist others and seek the best possible outcome. Technical Knowledge: Data Manipulation & analysis, Conducting primary & secondary research and interpret findings,Project management skills Product Knowledge, Knowledge of consumer behavior, Competitor knowledge Further Information Closing Date - 29 June 2012- please apply as soon as possible Location - Reigate, Surrey Salary - 35,506 - 39,451+ Bonus Key Benefits Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service) Final salary scheme pension available upon joining Canon UK Ltd Life Cover for those in the pension scheme Free private healthcare for all employees (tax on benefit payable by employee) Long service awards Focus on learning and development and career progression Staff purchase scheme. You @ Work scheme - discounts with over 100 named brands and suppliers on their products and services Employee forum network Summer Hour Policy Interest Free Season Ticket Loan Childcare Voucher Scheme Ride 2 Work scheme Employee Assistance Programme Flexible Working Policy Company Maternity / Adoption / Paternity Policies eLearning online training courses available to all employees Variable pay scheme (bonus/commission) No agencies please marketing intelligence consumer electronics

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CUK 601

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Street Fundraiser - London (ID: 86097) Don't show me jobs with titles like this

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Migration Don't show me jobs from Migration
Salary
From £8.72 to £12 per hour
Location
London Don't show me jobs in this location
Job term
Contract
Job hours
Full time

LONDON Street Fundraiser London - Not collecting bank details! Street Fundraisers are required to join this leading organisation in London, to raise awareness of the fantastic work that their charities perform, on a face to face basis with members of the public. Not only will you be delivering information about organisations that really make a difference, you won't even need to collect bank details! The organisation believes members of the public should be able to go away and make an informed decision in their own time, before being contacted by telephone staff. As a Street Charity Fundraiser, you will simply be collecting contact details. The Street Fundraiser role brings a true sense of achievement and real job satisfaction knowing that you are making a real difference. It's a challenging role where no two days are the same! * 8.72 to 12.00 per hour - basic plus bonus scheme * London & surrounding area * 9:45am-6pm * Weekly pay & holiday pay * PART-TIME ALSO AVAILABLE (minimum 3 full working days per week) As a Charity Fundraiser, no experience is needed as full training will be provided, however successful candidates must possess: * Self-motivation * Charisma & confidence; able to communicate with all levels of the general public * The ability to work as part of a busy team * Must be over 18 To apply CALL [contact details removed] . Please leave a short, clear message with your name and number, whether you are applying for London or Brighton, and you must QUOTE; Trinity Mirror We cannot take applications by email or via the job site. Once we have your voice mail we will call you back within 48hrs, to arrange an interview. street fundraisers promoter graduate gap year student charity part time university college

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Trinity Mirror-London

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Street Fundraiser- Brighton (ID: 86116) Don't show me jobs with titles like this

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Migration Don't show me jobs from Migration
Salary
From £8.72 to £12 per hour
Location
Brighton and Hove Don't show me jobs in this location
Job term
Contract
Job hours
Full time

BRIGHTON Street Fundraisers- Brighton - Not collecting bank details! Street Fundraisers are required to join this leading organisation, to raise awareness of the fantastic work that their charities perform, on a face to face basis with members of the public. Not only will you be delivering information about organisations that really make a difference, you won't even need to collect bank details! The organisation believes members of the public should be able to go away and make an informed decision in their own time, before being contacted by telephone staff. As a Street Charity Fundraiser, you will simply be collecting contact details. The Street Fundraiser role brings a true sense of achievement and real job satisfaction knowing that you are making a real difference. It's a challenging role where no two days are the same! * 8.72 to 12.00 per hour - basic plus bonus scheme * Brighton & surrounding area * 9:45am-6pm * Weekly pay & holiday pay As a Street Fundraiser-Brighton, no experience is needed as full training will be provided, however successful candidates must possess: * Self-motivation * Charisma & confidence; able to communicate with all levels of the general public * The ability to work as part of a busy team * Must be over 18 To apply CALL [contact details removed] . Please leave a short, clear message with your name and number, whether you are applying for London or Brighton, and you must QUOTE; Trinity Mirror We cannot take applications by email or via the job site. Once we have your voice mail we will call you back within 48hrs, to arrange an interview. street fundraiser student graduate summer charity university college part time trainee

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PR9134714

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Associate, Litigation (ID: 111826) Don't show me jobs with titles like this

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Fried Frank Harris Shriver and Jacobson Don't show me jobs from Fried Frank Harris Shriver and Jacobson
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£0 to £0 per year
Location
London Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Job Title: Associate, Litigation Specification: To work for a U.S. based law firm providing U.K. legal advice in connection with international litigation and international commercial arbitrations group facilitating depositions, collection of evidence relating to legal proceedings, responding to letters of request and advising of regulatory law enforcement proceedings and white collar legal issues. The associate must have attained strong international litigation and international commercial arbitrations experience in a leading international law firm. The associate will have excellent academics and needs to be qualified in U.K. law to meet the demands of our clients. Salary: Competitive plus benefits Please apply online with your CV and cover letter. associate litigation commercial attorney solicitor lawyer

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PR9167245

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Ski Sales Advisor - Hemel Hempstead (ID: 76978) Don't show me jobs with titles like this

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Specialist and Activity Don't show me jobs from Specialist and Activity
Salary
£0 to £0 per year
Location
Hemel Hempstead Town Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

At A Glance Location: Hemel Hempstead TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing For our customer In this role, you will have daily involvement in selling ski holidays and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Skiing/snowboarding knowledge * Overseas ski resorts knowledge * Experience in a customer focused environment * Strong communication skills * Team player Desirable * Travel / Retail industry background * Target Based Sales Experience * Interest in Travel What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Free/Reduced year round skiing at indoor snow centre * Generous holiday entitlement * Educational trips * Part Uniform * Recommend-a-friend bonus scheme Job Division: Specialist & Activity Location: Hemel Hempstead ski sales advisor hemel hempstead customers communicator team player skiing snowboarding

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SB608

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Accountant (ID: 127142) Don't show me jobs with titles like this

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Specialist and Activity Don't show me jobs from Specialist and Activity
Salary
£0 to £0 per year
Location
South West London Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

At A Glance Based in Wimbledon. We are currently recruiting an Accountant for Thomson Sport. Thomson Sport is part of TUI Travel PLC's Specialist & Activity Sector. The Finance Assistant will work alongside the Finance Manager as their right hand support in the accurate presentation of financial information, delivering high quality comprehensive accounts information and assist in the delivery of daily finance department tasks. Other key relationships are with the operations, sales and product team members. What You'll Be Doing * Responsible for weekly KPI reporting to Management team * Process bank receipts and allocate in both finance and reservation systems * Reconciliation of sale imports from reservation system to finance system (SUN) * Support the sales team in the control of the debtor's ledger and cash collection * Record, process and pay purchase ledger invoices within TUI policy guidelines * Process bank payments and ensure accurate allocation of payments to supplier records * Process expense claims in line with the TUI expense policy * Assist in reconciliation of tours and events upon event completion * Monthly review of accruals and pre-payments and other key balance sheet accounts * Assist with preparation of Management Accounts * Supporting the divisional finance policy with the Financial Manager * Other ad hoc project work What We're Looking For * AAT studier/part qualified/qualified by experience * Strong excel and Office skills with attention to detail * Experience of using Sun accounts and Travel Studio is desirable * Motivated, responsible individual who enjoys working as part of a team Job Division: Specialist & Activity Location: Wimbledon accountant sun aat studier part qualified strong excel office skills motivated

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THS14

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Head of Marketing Longhaul (ID: 76975) Don't show me jobs with titles like this

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Sunsail Don't show me jobs from Sunsail
Salary
£0 to £0 per year
Location
Crawley Don't show me jobs in this location
Job term
Contract
Job hours
Full time

At A Glance Based in Crawley, fixed term maternity cover TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. Hayes & Jarvis is part of the Specialist Holidays Group division, with 60 years of expertise in the long haul market, the brand offers an exciting range of hotels, tours and safari packages spanning the world. In many destinations, Hayes & Jarvis occupies a market leading position renowned for quality, expertise and the exceptional value it offers to customers. Reporting to the Managing Director of Hayes & Jarvis, this new role will be responsible for leading and developing a dynamic marketing function to further develop and increase the reach of this major travel brand. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: The Atrium - Crawley head of marketing longhaul summer students travel winter holiday gap year seasonal sports adventure crm strong communication skills

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SB631

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Customer Relations & Quality Assurance Executive (ID: 88002) Don't show me jobs with titles like this

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Specialist and Activity Don't show me jobs from Specialist and Activity
Salary
£0 to £0 per year
Location
Crawley Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

At A Glance Based in Crawley TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. The purpose of this role is to handle and settle customer complaints to minimise complaint costs, whilst achieving maximum customer satisfaction and retention within the UKSD businesses. Participate in and support the quality adherence process to ensure that causes for complaint are resolved and not repeated. What You'll Be Doing * To thoroughly investigate, document and respond to complaints within deadlines set by UKISD and by external authorities with a view to achieving customer satisfaction and meeting the needs of the business. * To meet output targets. * To meet method of response targets. * To be responsible for the highest standards of accuracy and presentation in both written and verbal communications. * To liaise with suppliers and internal departments to maximise the recovery of compensation and provide information for the Quality Assurance process. * To meet recovery targets. * To meet method of payment targets. * To assist when requested in the preparation of monthly, yearly and ad hoc reports and database management to ensure costs and results are monitored. * To identify Health and Safety/liability/legal issues within complaint/resort correspondence and to escalate these appropriately and to supply the necessary information to legal services when requested. * To uphold complete confidentiality at all times. * To attend training sessions and carry out occasional overseas inspections/educational visits. * Gain knowledge of the current Issue Management System and maintain the integrity of the information that is entered. * To maintain professional working relationships with all business contacts in a problem-solving environment. * To provide feedback to source of complaint for all brands, highlighting any issues for concern and any possible areas for improvement. * To answer or return incoming phone calls and/or emails in accordance with company policy. * To help out with ad-hoc projects as requested and as time allows. * To perform all tasks using the highest level of the appropriate Tui Winning Behaviours. What We're Looking For Essential: The successful candidate will: * Have at least 12 months work experience dealing with customer complaints * Have previous experience of taking ownership of, dealing with and resolving complex customer issues to the mutual benefit of the customer and the business * Be able to resolve problems and negotiate resolutions effectively * Be highly organised and able to demonstrate excellent attention to detail * Be able to work alone using their initiative, as well as being able to work as part of a team * Be able to work under pressure and to targets whilst showing accurate grammar and numerical skills * Have a professional telephone manner * Have a sound working knowledge of Microsoft Word is essential, and familiarity with Excel, Travelink and Crisys systems would be an advantage Desirable: * Experience working in the travel industry within a Customer Relations environment would be beneficial but not essential Other Information: This is a key role in ensuring that clients' queries and complaints are resolved to the mutual benefit of the customer and the business and that information is provided to ensure complaints are minimised and the quality of the product is upheld. This role reports to the Customer Relations Supervisor. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities . Job Division: Specialist & Activity Location: The Atrium - Crawley customer relations quality assurance executive be able to resolve problems negotiate organised numerical skills professional telephone manner microsoft word excel

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SB614

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Head of Marketing (ID: 14651) Don't show me jobs with titles like this

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Recruiter
Specialist and Activity Don't show me jobs from Specialist and Activity
Salary
£0 to £0 per year
Location
Crawley Don't show me jobs in this location
Job term
Contract
Job hours
Full time

At A Glance Based in Crawley, fixed term maternity cover TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. Hayes & Jarvis is part of the Specialist Holidays Group division, with 60 years of expertise in the long haul market, the brand offers an exciting range of hotels, tours and safari packages spanning the world. In many destinations, Hayes & Jarvis occupies a market leading position renowned for quality, expertise and the exceptional value it offers to customers. Reporting to the Managing Director of Hayes & Jarvis, this new role will be responsible for leading and developing a dynamic marketing function to further develop and increase the reach of this major travel brand. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: The Atrium - Crawley head of marketing bright innovative strong communication skills great motivator

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SB631

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Administration Clerk (ID: 89779) Don't show me jobs with titles like this

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Migration Don't show me jobs from Migration
Salary
From £14,787 per year
Location
London Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Administration Clerks from 14,787 HMP Thameside, London SE28 This is a great opportunity to use your administration skills in our Offender Management services in HMP Thameside. This is a brand new male prison accommodating 900 prisoners (600 remand and 300 sentenced). Catch 22 manage the Offender Management Service - helping prisoners to resettle positively back into the community through work done during their time in prison. OASys is a Risk Assessment tool that we use and that you will need to use as part of your role - experience in this (or similar) would be an advantage but full training will be given. As Administration Clerk you will: * Co-ordinate the collection, preparation, collation and recording of both paper and computer records on a daily basis * Produce case management monitoring data * Liaise with external agencies - updating information as required * Set up functions, systems and organise meetings * Use a Risk Assessment systems (OASys) As Administration Clerk you must have: * Relevant office experience and IT skills including Internet, Word & Excel * Good knowledge of systems, data entry and monitoring * Ability to co-ordinate meetings and take minutes * An understanding of the need for confidentiality * Good organisational and communication skills * Ability to develop strong working relationships * Ideally a general knowledge of the prison environment, departments and functions Catch22 is a national charity that works with young people facing tough situations, encouraging and guiding them through thick and thin. We work with over 37,000 young people in 150 neighbourhoods across the UK. By joining us you'll be helping to give young people a chance to get on in life. Our history and experience of working with young people spans over 200 years, giving us the skills and know-how to help find solutions that work. A full Criminal Records Bureau Disclosure will be required for this role. No agencies please. Catch22 celebrates diversity and is committed to equality of opportunity and access to services for all. Closing date: 24th May 2012. For further details about this post please click the Apply online button administration clerks oasys office risk assessment

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ACHMPTSITC

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