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The job description of this position is two fold - 1) Customer Facing Engineer responsible for being on-site at our largest customers daily for technical assistance and Technical Program Manager responsible for coordinating with the engineering teams, customers, etc... Primary responsibilities will include directing several teams and individuals consisting of Mechanical engineering, Electrical Engineers, Software Developers, Testers, and full ODM teams in China and Taiwan to manage a product from an engineering concept to mass production. Position would have to work very closely with operations, marketing, manufacturing, engineering, and business development on a daily basis to drive all open items to closure. Position will also required the development of partnerships with internal and external organizations to ensure that products are well positioned to deliver a superior customer experience. Specific tasks include debugging technical issues at the customer with limited guidance, working remotely without supporting engineers in the same region, setting up quick calls with 3rd parties to resolve issues, product presentations, project budget management, schedule development, and risk management. This position will require daily interaction with our customers around Europe, Development teams in Atlanta and California, and partners in Taiwan and China. We need someone that can run a project team with limited face-to-face interaction with their team members overseas, while representing their updates onsite in Atlanta to management and the rest of the project team. Qualifications include: - A minimum of 10-12 years of engineering background (preferred customer facing) - Program Management Experience. - A Sense of urgency, passion and understanding of overall business priorities is essential - Demonstrated team leadership skills - Experience defining and developing retail products - BS degree in EE, Computer Science, or ME or equivalent field - Excellent communications skills - Proficiency in MS Office and MS Project - Cross cultural awareness and understanding - Flexibility to travel internationally and domestically, and to work off-hours to support business in Asia. mechanical engineer electrical engineer program manager project manager people manager technical leader
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Are you looking for a challenging role that will stretch your communication and administration skills and provide an opportunity to work with a leading, forward thinking and growing law firm? At Bond Pearce LLP we are committed to providing an outstanding service to our clients. We have a dedicated team who support the business development and relationship management activities with our clients and enable us to continue providing a first class service. It is within this valued team that we have a vacancy for a Key Client Coordinator to join the Southampton office on a permanent basis. The purpose of the role is to work with the client development manager, relationship partners and core relationship teams to set a strategy for managing and developing a number of client relationships. This enables our teams of lawyers and partners to further enhance their service and reputation with some of our most valued clients. The main duties will be to provide our client partners and teams with high quality administrative support. As part of the team in Southampton the core responsibilities include: * Assisting in regular monitoring of achievement. * Assisting with billing co-ordination. * Preparing external reports for clients. * Arranging client team meetings and delivering client team communications internally. * Collating relationship information and preparing reports for regular feedback meetings. * Understanding the structure of the client, business focus, strategy, latest news, deal activity etc. * Monitoring and maintaining client contacts. * Assisting in the collation of responses to requests for tenders. * Keeping track of work being completed with the client and updating credentials. * Preparing for internal relationship reviews. * Organising and supporting key client events. * Preparing reports detailing value-added and innovative services provided to clients. * Maintaining secondee lists and liaising with secondees to facilitate the process. * Ensuring adherence to contractual reporting and billing obligations. * Adapting to evolving client requirements and assisting in the implementation of new procedures internally as required. The successful applicant will be a central point of contact for the client team and as such will possess impeccable communication skills both written and verbal. It goes without saying that a strong client focus is needed. We are seeking someone with initiative who has the ability to self-direct and accurately produce their own correspondence. You will need to demonstrate a confident and clear communications style. Experience of legal processes and researching skills would be useful but not essential, as training will be provided for any legally based activities accompanying this role. This is a perfect opportunity to develop strong client relationship skills. The successful candidate must possess strong typing, administration skills and have excellent IT capabilities including the use of Excel, Word, Outlook and databases. account coordinator client services legal law administrator
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