Recruiter

Azteq Solutions Don't show me jobs from Azteq Solutions

Salary

£0 to £0 per year

Location

East Sussex Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Our client is a successful construction, development, maintenance, investment and management group operating throughout England, predominantly in London and the southern counties. We are seeking an experienced and enthusiastic IT Systems Specialist to join our IT Team in East Sussex Working in a team that supports around 450 users your primary focus will be on supporting and administering the IT systems used in their Facilities Maintenance Division. Previous experience of supporting FM Systems including resource scheduling and mobile functionality is desirable. Support of internal interfaces and interfaces with client systems is also part of this role. Applicants should be able to demonstrate the following experience, knowledge and personal attributes: Support, configure and administer the systems as necessary Respond to a variety of relevant IT Helpdesk support calls Work with external suppliers to escalate and resolve technical issues Monitor and maintain system performance and stability Report writing Database Maintenance (SQL Server 2005/2008) facilities management systems pda support

Recruiter

Azteq Solutions Don't show me jobs from Azteq Solutions

Salary

From £15,000 to £20,000 per year

Location

Bolton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

* Providing 1st line support to the Help Desk logging all calls received. * Answering and resolving calls received over the telephone, remote and onsite escalating to Help Desk Supervisor where relevant * Diagnose software and hardware problems liaising directly with 3rd party vendors on behalf of customer where required * Issuing of all Field Service Reports to engineers * Resolving any hardware faults received within the Support Workshop * Providing assistance to the Installation Team with the delivery of School network installations * Experience of resolving support calls on site, over the telephone and using remote services * Knowledge of Windows 2003/Windows 2008 Server Solutions * Knowledge of Windows 7 and XP Pro workstations * Backup solutions ie. Symantec Backup Exec * Fault Finding of Interactive whiteboard solutions ie. SMART/Promethean * Anti Virus Software ie. Sophos * Knowledge of fault finding active hardware such as network switches * Knowledge of fault finding wireless solutions * Experience of working within an educational environment * Basic knowledge of VMware vSphere and Citrix XenApp and Citrix XenDesktop a distinct advantage 1st line support vmware help desk call log windows