Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Our Company vision is making customers and staff feel special. Your role is to ensure you and your team bring this vision to life and deliver our service promises. The Superstore customer vision is Maximum choice, minimum effort. Your role is to ensure delivery of this vision in your extended trading hours superstore. What You'll Be Doing Customer Obsessed * Work with the Superstore Manager to ensure you and the team enhance the customer experience by providing a personal and attentive service at all times. * Be an ambassador for TUI Travel by having a can do attitude at all times. * Regularly monitor customer service levels and takes every opportunity to develop staff to improve performance. * Ensure you and your team utilise all sales tools provided to enhance the customer experience. * Promote customer loyalty by building long-term relationships. * In the Superstore Managers absence ensure you have Travel Specialists to meet customer demands. Playing to Win * Assist the Superstore Manager to achieve KPI targets for Store, bureau, Virtual Call Centre (VCC) and service by demonstrating passion and understanding key drivers. * Demonstrate an awareness of local competitor activity and the travel industry in general and act upon it. * Deliver a personal Margin target as agreed with your line Manager. * Find solutions to issues/barriers in a timely manner with lasting positive results * Build relationships with local businesses to maximise customer base. * Be a FX Specialist and able to drive this area of the business. * Event Management Role * Build relationships with suppliers for support with local marketing events. * Monitor performance of events to ensure their effectiveness. * Build relationships with suppliers to drive sales performance and deliver sales plans, particularly when taking on ownership for event management. * Work with the Superstore Manager to develop an events calendar, effectively plan, organise and deliver the events in your store. Responsible Leadership * Plan and organise your own workload to meet required deadlines. * Contribute to the "Be Green" charter. * Encourage customers to contribute to the World Care Foundations. * Assist the Superstore Manager in driving the high performance of the team by giving timely and appropriate feedback and development to improve performance and manage under performance. * Lead and inspire your team by being a role model. * Communicate with impact at all levels to achieve business results and adapt personal style and use of language to suit others. * In the absence of the Superstore Manager communicate and implement all RSM and company messages and instructions. * Assist in creating a winning team environment by demonstrating the TUI values, service promises and behaviours. * Training Management Role * Ensure you and the team embrace every training opportunity and take ownership for your own personal development. * Work with the Superstore Manager to design and produce a training plan which is effectively delivered in store taking into account the number of Specialist roles required. * Deliver weekly training sessions and check individual understanding. * Ensure new starters are inducted appropriately. * Provide management and support to any Apprentices within the store. Value Driven * Achieve operational excellence through adherence to audit and compliance procedures * Work with the Superstore Manager to ensure the team are always up to date with Company, Sales, Service and Operational updates by using the intranet. * Consistently demonstrate commercial acumen in managing all Store activities to improve overall business results. What We're Looking For * Customer service skills and experience * Ability to build rapport * Communication skills * Sales driven * Positive 'can do' attitude * Attention to detail * People Management & Development * Strong Maths, Spelling and English Grammar (verbal and written) * Travel and/or retail experience/knowledge desirable * 4 GCSE passes at grade C or above including Maths and English (or equivalent) Key Relationships (Internal - consulted or informed, External - prime business contacts): Person(s): Nature: Superstore Manager Line Manager Travel Advisors Direct reports in Manager absence Tour Operators Service provider Suppliers Service provider TUI H/O employees Colleagues Customers Key Technical Skills (Assessment Criteria) Internal Candidates External Candidates Must have a minimum of 12 months experience at Assistant Retail Manager level Must have work experience in the travel industry or strong product knowledge re: travel. Working in a shop/store that has achieved above company average in both profit and customer service pulse results for a consecutive 6 months in their current role Must be willing to sit a computerised assessment of Maths and English skills. Attendance levels must be within Company Policy standards and must not be on a disciplinary Job Division: Mainstream Location: FC-Peterborough SS first choice deputy superstore manager peterborough full time retail customer services sales travel tourism sale services communication skills positive can do attitude

Recruiter

BAM Outsource Don't show me jobs from BAM Outsource

Salary

From £15,000 to £20,000 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

GRADUATE TRAINEES WANTED IN PETERBOROUGH! PUT YOUR DEGREE TO PRACTICAL USE - NO PROFESSIONAL EXPERIENCE REQUIRED! GRADUATE TRAINEE OPENINGS: At BAM Outsource in Peterborough City Centre, we're interested in graduates (or others with an interest in marketing, business or management) for our Business Development Programme.We offer product training and ongoing guidance as we aid in developing quality candidates through all facets of what we do for our clients, therefore neither specific degree nor experience is required! SKILLS YOU'LL BE ABLE TO GAIN/ ENHANCE: * Marketing, Sales, Public Relations * Teamwork & Team Leadership * Public Speaking & Campaign Coordination * Basic Administration & Finance * Business Management & Client Relations REQUIREMENTS: You must be 18 or older in order to register new customers behalf of our clients. You also need to be eligible to work in the UK and prepared to commute to Peterborough City Centre daily. Applicants should be open-minded, excited about learning new skills, and not afraid of hard work! We offer rapid growth, but we operate in a performance-based industry and therefore growth and earnings will be performance-based. We also recommend smart dress and confident communication skills since we meet with customers face to face.All degrees and customer-oriented experience (retail sales, customer service, hospitality) will be considered along with teamwork and leadership roles. ABOUT US: BAM Outsource is one of the fastest growing independently owned marketing companies in the UK. We work with a portfolio of UK and European based clients looking to increase brand awareness and market share. We specialise in providing our clients with a consumer-focused approach in order to effectively penetrate their target market and acquire new customers on the spot. As an alternative to mass media advertising campaigns, we take the first step towards developing long-term relationships with our clients' customers. Our channels of distribution include events, b2b and b2c. This year we intend to expand our portfolio and branch out into new markets. Send your CV to Mailis for Immediate Consideration! graduate or trainee or marketing or assistant or degree or professional or junior or management or advancement

Recruiter

BAM Outsource Don't show me jobs from BAM Outsource

Salary

From £15,000 to £20,000 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

IMMEDIATE START IN SALES & MARKETING - NO EXPERIENCE REQUIRED! BAM Outsource provides the opportunity for people to get their foot in the sales & marketing door and develop business skills that'll last a lifetime! Our hands-on approach allows us to develop people with little to no sales, marketing or business experience and catapult their levels of confidence and experience to the next level! Our sales & marketing business development structure allows us to mentor individuals in various aspects of business in order to prepare them for their future. At BAM Outsource our primary objective is to increase public awareness and market share for our clients in various service based industries. As a compliment to our clients' traditional forms of mass media advertising we are able to acquire new, profitable customers on the spot on a daily basis through our face-to-face sales & marketing campaigns. We've been asked to increase representation for our clients throughout Cambridgeshire and Hampshire and to expand into new markets, so we have multiple openings in our Peterborough & Southampton offices. OPENINGS INVOLVE VARIOUS ASPECTS OF: * Promotional Sales & Marketing (Face-to-Face) * Customer Service & Public Relations * Campaign Co-ordination & Sales Forecasting * Team Leadership & Business Development Experience working in sales, marketing or a business environment is not required since we run daily product-training workshops. Business related degrees and customer-oriented work experience are always welcome because they can be helpful in the development cycle. Growth opportunities and earnings are totally based on results, not seniority or office politics. APPLICATIONS: All applicants must be at least 18 years of age and able to interview within 3 business days. Multiple interviews in Peterborough will be required for successful applicants, including a full day in the field with an experienced member of our company, so please be sure you are able to commute to Peterborough before applying. INTERESTED APPLICANTS SHOULD SEND THEIR CV THROUGH THE ONLINE APPLICATION PROCESS FOR IMMEDIATE CONSIDERATION! sales or customer service or retail sales or graduate or degree or it or telecoms or telecommunications or trainee

Recruiter

BAM Outsource Don't show me jobs from BAM Outsource

Salary

From £15,000 to £20,000 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

IMMEDIATE START IN SALES & MARKETING - RETAIL SALES SKILLS WANTED! BAM Outsource provides the opportunity for people with customer service/ retail sales/ hospitality skills to get their foot in the sales & marketing door and develop business skills that'll last a lifetime! Our hands-on approach allows us to develop people with customer service/ retail sales/ hospitality experience and catapult their levels of confidence and experience to the next level! Our business development structure allows us to mentor individuals in various aspects of business in order to prepare them for their future. At BAM Outsource our primary objective is to increase public awareness and market share for our clients in various service based industries. As a compliment to our clients' traditional forms of mass media advertising we are able to acquire new, profitable customers on the spot on a daily basis through our face-to-face sales & marketing campaigns. We've been asked to increase representation for our clients throughout Cambridgeshire and Hampshire and to expand into new markets, so we have multiple openings in our Peterborough & Southampton offices. OPENINGS INVOLVE VARIOUS ASPECTS OF: * Promotional Sales & Marketing (Face-to-Face) * Customer Service & Public Relations * Campaign Co-ordination & Sales Forecasting * Team Leadership & Business Development Experience working in sales, marketing or a business environment is not required since we run daily product-training workshops. Business related degrees and customer service/ retail sales/ hospitality work experience are always welcome because they can be helpful in the development cycle. Growth opportunities and earnings are totally based on results, not seniority or office politics. APPLICATIONS: All applicants must be at least 18 years of age and able to interview within 3 business days. Multiple interviews in Southampton will be required for successful applicants, including a full day in the field with an experienced member of our company, so please be sure you are able to commute to Southampton before applying. INTERESTED APPLICANTS SHOULD SEND THEIR CV THROUGH THE ONLINE APPLICATION PROCESS FOR IMMEDIATE CONSIDERATION! customer service or retail or hospitality or waiting or bar or travel or leisure or sport or call centre

Recruiter

BAM Outsource Don't show me jobs from BAM Outsource

Salary

From £15,000 to £20,000 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

IMMEDIATE START IN SALES & MARKETING - CUSTOMER SERVICE SKILLS WANTED! BAM Outsource provides the opportunity for people with customer service/ retail sales/ hospitality skills to get their foot in the sales & marketing door and develop business skills that'll last a lifetime! Our hands-on approach allows us to develop people with customer service/ retail sales/ hospitality experience and catapult their levels of confidence and experience to the next level! Our business development structure allows us to mentor individuals in various aspects of business in order to prepare them for their future. At BAM Outsource our primary objective is to increase public awareness and market share for our clients in various service based industries. As a compliment to our clients' traditional forms of mass media advertising we are able to acquire new, profitable customers on the spot on a daily basis through our face-to-face sales & marketing campaigns. We've been asked to increase representation for our clients throughout Cambridgeshire and Hampshire and to expand into new markets, so we have multiple openings in our Peterborough & Southampton offices. OPENINGS INVOLVE VARIOUS ASPECTS OF: * Promotional Sales & Marketing (Face-to-Face) * Customer Service & Public Relations * Campaign Co-ordination & Sales Forecasting * Team Leadership & Business Development Experience working in sales, marketing or a business environment is not required since we run daily product-training workshops. Business related degrees and customer service/ retail sales/ hospitality work experience are always welcome because they can be helpful in the development cycle. Growth opportunities and earnings are totally based on results, not seniority or office politics. APPLICATIONS: All applicants must be at least 18 years of age and able to interview within 3 business days. Multiple interviews in Peterborough will be required for successful applicants, including a full day in the field with an experienced member of our company, so please be sure you are able to commute to Peterborough before applying. INTERESTED APPLICANTS SHOULD SEND THEIR CV THROUGH THE ONLINE APPLICATION PROCESS FOR IMMEDIATE CONSIDERATION! customer service or retail or hospitality or waiting or bar or travel or leisure or sport or call centre

Recruiter

BAM Outsource Don't show me jobs from BAM Outsource

Salary

From £15,000 to £20,000 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

IMMEDIATE START IN SALES & MARKETING - WAITING/ BAR/ HOSPITALITY SKILLS WANTED! BAM Outsource provides the opportunity for people with customer service/ retail sales/ hospitality skills to get their foot in the sales & marketing door and develop business skills that'll last a lifetime! Our hands-on approach allows us to develop people with customer service/ retail sales/ hospitality experience and catapult their levels of confidence and experience to the next level! Our business development structure allows us to mentor individuals in various aspects of business in order to prepare them for their future. At BAM Outsource our primary objective is to increase public awareness and market share for our clients in various service based industries. As a compliment to our clients' traditional forms of mass media advertising we are able to acquire new, profitable customers on the spot on a daily basis through our face-to-face sales & marketing campaigns. We've been asked to increase representation for our clients throughout Cambridgeshire and Hampshire and to expand into new markets, so we have multiple openings in our Peterborough & Southampton offices. OPENINGS INVOLVE VARIOUS ASPECTS OF: * Promotional Sales & Marketing (Face-to-Face) * Customer Service & Public Relations * Campaign Co-ordination & Sales Forecasting * Team Leadership & Business Development Experience working in sales, marketing or a business environment is not required since we run daily product-training workshops. Business related degrees and customer service/ retail sales/ hospitality work experience are always welcome because they can be helpful in the development cycle. Growth opportunities and earnings are totally based on results, not seniority or office politics. APPLICATIONS: All applicants must be at least 18 years of age and able to interview within 3 business days. Multiple interviews in Peterborough will be required for successful applicants, including a full day in the field with an experienced member of our company, so please be sure you are able to commute to Peterborough before applying. INTERESTED APPLICANTS SHOULD SEND THEIR CV THROUGH THE ONLINE APPLICATION PROCESS FOR IMMEDIATE CONSIDERATION! customer service or retail or hospitality or waiting or bar or travel or leisure or sport or call centre