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A fantastic opportunity for a Key Account Manager has just arisen within Communicator Corp, an industry leader in the provision of enterprise digital communications. Communicator Corp provides innovative technology-based solutions, strategy and expertise across the key digital channels of email, mobile, social and web. Our exceptional service has seen our repertoire grow to circa 200 clients across the globe and we create in excess of 100 million in revenue for our clients each year. Our constant aim is to "deliver beyond expectation" - both in terms of the products we provide and the service we deliver. Your role will be to ensure we support our clients' businesses by delivering a high level of customer satisfaction and therefore making a substantial contribution to the growth and success of Communicator Corp. Key Account Manager / Business Development Manager Duties: * Proactively grow your clients' accounts, taking ownership of your own commercial target * Identify additional opportunities and introduce new products and services * Work closely with the client to develop digital marketing as a key part of their strategy * Effectively maintain client relationships, anticipating and resolving client issues * Conduct frequent client review meetings and prepare presentations and proposals * Develop strong working relationships with other departments * Implement appropriate processes to ensure all client activity is accurately recorded * Assume responsibility for the provision of accurate and timely invoicing information to Finance Key Account Manager / Business Development Manager Person Specification: * Strong experience in business-to-business account management * Experience in expanding sales within key accounts, delivering exceptional customer service, understanding client needs, building relationships and positively influencing clients * Demonstrable track record in key account retention, growth and acquisition * Sound understanding of technology and commercial awareness * Customer-centric approach to addressing customer questions, communicating with clients and acting as their advocate within Communicator Corp * Strong negotiation skills, with the ability to compromise and achieve a positive outcome * Excellent communication and presentation skills, both in person and via the telephone/web, with the ability to communicate at all levels * Target driven, motivated, proactive and confident In return, you'll receive a competitive salary, rewarding commission scheme, contributory pension scheme, life assurance and 25 days' holiday. If you fit the profile above and want to join a professional, challenging, hardworking and rewarding environment and become part of a committed team, please get in touch now with your CV and current salary/benefit package. key account manager ecommerce e marketing moile socila client service sales
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