29 results
Customer Service Experience? Summer Openings (ID: 1582) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £300 to £500 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
Customer Service Experience Needed: Summer Openings ARE YOU LOOKING FOR A NEW EXCITING CAREER? ARE YOU READY TO GET STARTED RIGHT AWAY? TIRED OF BEING TOLD THERE ARE NO MORE JOBS AVAILABLE? Take CONTROL and call US TODAY! SMP Acquisitions currently has opportunities in entry level marketing, sales, brand management, customer service and promotions. With our continued growth, we are currently looking for new, energetic and motivated individuals that are looking to start or advance their career. We are a marketing & sales firm located in the Luton area. We represent a variety of Name Brand clients both locally and nationally. Our portfolio consists of clients in a wide variety of industries. NO EXPERIENCE NECESSARY! FULL PRODUCT TRAINING IS PROVIDED! The "perfect" individual would: * Be hard working, motivated and willing to learn * Have excellent communication skills, be goal-oriented and ambitious * Be willing to be trained in sales, customer service, marketing, sales, campaign management, test market development and brand management If you're ready for a challenging career, RAPID ADVANCEMENT and a team oriented environment, WE WANT TO HEAR FROM YOU! We are looking for motivated and ambitious people who can help us hit our expansion goals as we are planning to open locations in Eastern Europe and China. OPPORTUNITIES ARE LIMITED. Management will review all CVs and contact those they feel are most qualified. Growth and compensation are based on personal results (completed sales and commissions) only. Average earnings are up to 450 per week with To apply for one of these openings, please email us a copy of your CV, a summary of your career goals, and the best time to contact you. All applications will be reviewed, but we will be contacting local applicants available for an immediate start first. All applicants must be 18+ years of age, available for full time hours, comfortable working on a performance based structure and able to interview within 48 hours. mass communications internship intern college student grad graduate assistant management waiter waitress server bartender hostess host sports management racing p r
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- PR8493445
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Entry Level: Sales, Customer Service (ID: 324) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
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- From £300 to £600 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
We have part time and some full time work opportunities for college students, individuals needing extra income, recent high school graduates and others. Our company markets on behalf of clients in the non-profit industries through a low key one-on-one approach. Specifically designed for individuals who have little or no business experience our company offers workshops in which one can learn how to arrange appointments, meet with potential customers, explain our products, answer questions, write up orders, and ask for recommendations. Overall, the sales & marketing training experience will strengthen and enhance CVs while permitting individuals to gain valuable sales and business skills. Our work opportunities offer a number of unique advantages: * Product training offered - no experience necessary * Valuable CV experience * PT/FT Flexible schedules * Opportunity to advance * All majors welcome CALL US to schedule an appointment with our company directly. All earnings are based on weekly totals of completed sales at the end of the financial week. mass communications internship intern college student grad graduate assistant management waiter waitress server bartender hostess host sports management racing p r
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- PR7374086
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Fun Opportunities in Customer Service / Sales / Marketing (ID: 519) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £300 to £600 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
Great Australian Owned Office - Friendly Manager and Great Company! Fresh new Australian Owned office with fresh new opportunities! Have you... * Just finished Uni ? * Sick of working behind a desk? * Not excited to get up every morning for work? SMP Acquisitions has just opened its' doors 6 weeks ago and has had more success than most marketing and sales companies. Due to an increased budget from clients SMP Acquisitions needs more help. SMP Acquisitions is looking for new, energetic and motivated individuals that are looking to start or advance their future. SMP is a marketing & sales firm located in the Luton area, representing a variety of Name Brand clients both locally and nationally. Their portfolio consists of clients in a wide variety of industries. NO EXPERIENCE NECESSARY! FULL PRODUCT TRAINING IS PROVIDED! The "perfect" individual would: * Be hard working, motivated and willing to learn * Have excellent communication skills as they will be meeting customers face to face * Be goal-oriented and ambitious * Be willing to be trained in sales, customer service, marketing, sales, campaign management, test market development and brand management If you're ready for a challenging opportunity, ready to have fun at work and like a team environment, SMP WANTS TO HEAR FROM YOU! They are looking for motivated and ambitious people who can help them hit their expansion goals as they are planning to open locations nationwide! OPPORTUNITIES ARE LIMITED. Management will review all CVs and contact those they feel are most qualified. Earnings are based on personal results and completed applications only at the entry level. To apply for one of these openings, please email us a copy of your CV, a summary of your career goals, and the best time to contact you. All applications will be reviewed, but we will be contacting local applicants available for an immediate start first. sports oriented project management hospitality team player professional bartender hospitality travel promotional advertising recruiter junior executive
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- PR7913377
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Entry Level: Marketing, Sales, Customer Service (ID: 326) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £350 to £600 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Contract
- Job hours
- Full time
We have part time and some full time work opportunities for college students, individuals needing extra income, recent high school graduates and others. Our company markets on behalf of clients in the non-profit industries through a low key one-on-one approach. Specifically designed for individuals who have little or no business experience our company offers workshops in which one can learn how to arrange appointments, meet with potential customers, explain our products, answer questions, write up orders, and ask for recommendations. Overall, the sales & marketing training experience will strengthen and enhance CVs while permitting individuals to gain valuable sales and business skills. Our work opportunities offer a number of unique advantages: * Product training offered - no experience necessary * Valuable CV experience * PT/FT Flexible schedules * Opportunity to advance * All majors welcome CALL US to schedule an appointment with our company directly. All earnings are based on weekly totals of completed sales at the end of the financial week. People from all backgrounds seeking full time opportunities or work placements are encouraged to inquire about our program sales marketing customer service advertising promotions direct sales field sales graduate non graduate no experience business development luton bedfordshire sales customer service manager accounting marketing clerical management human resources
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- PR7381995
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Business Analysis & Reclaims Senior Team Manager - Luton (ID: 92766) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To use the information available to work proactively with the business and with the After Travel team to resolve a customer's complaint at the first instance and to feedback the root causes to the relevant business areas. To support the management of the department by producing and reviewing operational reporting to ensure that departmental objectives are met. To support the head of department and our Finance business partner through accurate forecasting and reconciliation of customer care and operational budgets c8m. What You'll Be Doing * Managing circa 5 - 20 FTE, cascading the department and Company's vision, strategy and objectives to the team, ensuring each and every team member understands the role they play in achieving these objectives * Developing the team providing coaching and mentoring, setting individual objectives and personal development plans and ensuring that each team member is competent and capable of doing the same for their teams, supporting where necessary * Working with manual and automated data capture * Using Oscar to access customer information where necessary and competently using Business Objects * Future (internal operational and reporting) systems development including the After Travel and Change Control data capture and reporting requirements within the Phoenix project * Supporting the After Travel Customer Support Team through operational reporting to identify suitable KPI's and targets for the department and put steps in place to ensure these are measureable * Taking responsibility for resource management of the teams to ensure the right skills are in place at all times, proactively planning for peaks and troughs in activity as well as responding to current pressures * Working with the Team Managers to proactively identify areas of strengths and weakness within the team addressing poor performance areas * Measuring and analysing departmental MI to support the department in managing seasonal workload proactively and help identify pressure points * Responsibility for collating and analysing all customer feedback received into the department * Demonstrating a thorough understanding of the reasons why our customers have contacted us to allow us to, where possible, proactively resolve issues before they have been raised and supporting the 'After Travel Customer Support Team' to ensure our processes enable us to resolve any issues that cannot be proactively identified * Presenting output of customer feedback analysis to the business in a user friendly, useful and engaging format so that this information may be used to improve the products and service we offer and to ensure the same issues don't happen again * Monthly reconciliation of customer care and operational budgets of c8m and production of reporting and monthly balance sheet accruals in line with forecasts * Use forecasting models to manage compensation and operational budgets in-line with five year plan * Work with HE teams, suppliers and finance to ensure all compensation spent is reclaimed back into the business at first opportunity What We're Looking For * Strong communication skills (written and verbal) * Use of IT systems/tools to identify/measure data trends and presentation of outcome - Particularly Business Objects, Excel and Access. Oracle a benefit * Understanding of data processes and warehousing * Analytical & problem solving * Strong Presentation skills * Negotiation and influence * Team management and development * Ability to implement and manage change and adapt to a fast paced changing environment * Proven track record of delivering results that improve customer satisfaction and profit * Ability to project manage * Ability to demonstrate the balance between customer service and the commercial needs of the business * Strong personal accountability, commitment, and drive Hiring Manager - Kirsteen Craig Job Division: Mainstream Location: Wigmore House business analysis reclaims senior team manager luton strong communication skills it systems excel access oracle analytical problem solving presentation skills
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- TUI1914
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Finance Manager - Operations - Luton (ID: 135004) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. The role will interface between the Financial Accounting team and its internal and external customers (Individual Commercial and Accounting Finance teams, Reporting, business line managers, internal & external audit and statutory authorities), supporting collaborative team-working and improve co-ordination of activities. What You'll Be Doing Organisational effectiveness & cost management * Challenge existing accounting processes. * Work to adopt optimal working practices to ensure business needs are met efficiently and effectively. Financial Accounting * Maintain ledgers for TUI UK and associated legal entities for areas such as Goodwill, Interest, Investments etc. * Take responsibility for the chart of accounts, optimising the structure and ensuring compliance across all the accounting teams. * Ensure accuracy of GL to HFM mappings and reconciliations, working closely with the HFM reporting team to resolve process issues and maximise efficiency. * Ensure adherence to policy, challenging and advising where appropriate. * Review and control journals relating to all areas of balance sheet responsibility. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Financial Controller with any ad-hoc accounting requests/projects. Management Accounting * Work with the Reporting Team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts. * Ownership and accountability for flow of information to commercial analysts to enable forecasts to be updated and reflective. Financial control * Work with the MI Team to ensure the accuracy of data from the original source of data entry through to the reported results from the financial ledgers. * Document all the processes surrounding areas of responsibility and generate a solid role handbook. * Develop KPI reporting around key areas of control e.g.:- * HFM journal posting * Oracle journal posting and journal authorisation * Manage the month end Oracle reporting timetable and ensure communication to and application from all other accounting areas. * Work with the Finance systems teams to ensure adequate controls exist around access rights and continual monitoring and updating takes place. * Create a working manual for all internal accounting papers, across all areas of Finance and drive continual improvement in key areas. Audit management * Support the Financial Controller to develop and maintain relevant audit schedules and relevant backing documentation/audit evidence. * Work with Financial Controller and support Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Key Relationships (Internal & External contacts) * Reporting team - Consult/inform * Commercial & Accounting teams - Consult/inform * MI team - Consult/inform * Group Finance - Consult/inform * SCC Consult/inform * External & Internal Audit - Consult/inform What We're Looking For * Qualified accountant with experience of financial/management accounting and/or audit * Good technical accounting and analytical skills * Strong systems & process skills * Strong problem solving skills * Influencing and organisational skills Key Behaviours required Customer Obsessed * Understands customers' current and future needs * Continually works to build the customer relationship * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House finance manager operations luton hfm journal oracle journal qualified accountant good technical accounting analytical process problem solving influencing organisational skills
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- TUI1934
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Restaurant / Retail & Hospitality Past? Wanted for Growing Company! (ID: 327) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £350 to £600 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
RESTAURANT / RETAIL / CUSTOMER SERVICE - ENTRY LEVEL SALES Servers & Retailers - Start your Career NOW! Bartenders, Hostess, Wait Staff, Hospitality Experts, or Customer Service People, we need your help! *Please note: This opening is not based in a bar nor restaurant. We are seeking people with experience working with customers face to face for our marketing, sales and new customer acquisition campaigns. * Due to rapid growth we are expanding our LUTON location and are now looking for people to start ENTRY LEVEL in sales and marketing!!! If you have experience in face to face customer service, or you are a bartender, host, or waitress, we are interested in you! If you suffer from any of the following symptoms: * Job not challenging * Lack of advancement opportunities disease * Chronic I wish I could call into work because I dread going in * Fear of cubicles, copy machines or post-it notes * Strange urges to use different coloured paper for your quarterly reports * Paranoia that everyone else but you has seniority * Back aches from sitting in the same chair all day * Eye problems from staring at a computer screen * Everything smells like stale coffee and copier ink Then you might be suffering from a lack of career opportunities. Maybe it is time to reinvent your career. Our company is a marketing/sales client acquisitions firm that does things a little unconventionally. We DO NOT do telemarketing, graphic design, work from home, IT or investment based opportunities. We do offer Entry Level Management opportunities. All of them start at the entry-level and we offer full training (no extensive reading of manuals or long boring videos required). We strive everyday to make our company the most competitive and dynamic marketing company in the nation. So far we have achieved this goal at least partially in a few different ways: First we pride ourselves on the quality of service we provide to both our clients and their customers. Second we provide the best training possible. We encourage everyone to participate in the growth of our company and have established positions in management for those of our individuals that want to make this job their career. We also provide pay based entirely on personal performance. Third we do not believe that one office can cater to the demands of our growing client roster, therefore we started an expansion a year ago into Luton. The best individual will have: * Customer service experience * Most work well in a team as well as individually * Excellent verbal communication skills * Must be a career oriented individual sales marketing customer service advertising promotions direct sales field sales graduate non graduate no experience business development luton bedfordshire
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- PR7382006
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AP Query & Processing Associate - Luton - 12 Months Fixed Term (ID: 127139) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Contract
- Job hours
- Full time
At A Glance Reporting directly to the AP Query & Processing Assistant Manager, the AP Query & Processing Associate is part of a team responsible for processing c. 1.5 million invoices annually (c. 1 million hotel invoices, c. 250,000 overheads and expenses invoices and c. 250,000 airline invoices) efficiently and to schedule, within policy guidelines and to business standards, as well as handling and resolving all related queries. The AP Query & Processing team has significant voice and email contact with suppliers and with offshore processing teams, so the Associate will be expected to build exceptional working relationships with all key stakeholders to deliver a best-in-class service. What You'll Be Doing * Process invoices through all source systems in line with supplier contractual terms and with the appropriate authorisation: * Hotel Payments * Ground Transport and Agents * Airlines * Tour Operations * Engineering * Clear 'invoice on hold' queues prior to month end * Monitor and resolve queries from internal and external parties * Escalate process issues and non conformance, as required * Identify and resolve any issues that arise from offshore activities * Identify issues relating to service delivery, process improvement and compliance * Liaise with internal departments and individuals to resolve queries * Promote exceptional working relationships with direct customers by dealing with queries in a prompt, efficient and professional manner * Support and coach other AP Query & Processing Associates both onshore and offshore, and share knowledge to enable the team to become more multi-skilled to process any invoice and resolve any query * Support and implement continuous improvement opportunities (both system and procedural) * Ensure all internal controls are fully adhered to and make recommendations for improvement * Ensure records are maintained and archived to satisfy audit and statutory requirements * Undertake other adhoc activities as deemed necessary Key Relationships (Internal & External contacts) * Query & Processing Assistant Manager - Support/Consult/Inform * Peer Finance Group - Consult/Inform * External stakeholders - Consult/Inform * Offshore partner - Develop/Consult/Inform * Managers within the SSC and wider Business - Support/Consult/Inform What We're Looking For * Experience of working in a customer-facing/high volume transaction processing type role is desirable * Excellent customer service and telephone manner * Excellent communication skills, both written and oral * Good problem solving, organisational skills and attention to detail * Good influencing skills * Good interpersonal skills including persuasiveness and/or assertiveness skills * Competent user of MS Office (Word, Excel, Powerpoint, Outlook) * Ability to speak an additional European language(s) an advantage * Experience of working with an offshore partner an advantage * Experience of working in a Shared Service Centre an advantage Hiring Manager - Karen Nielson Closing Date - 28th May 2012 Job Division: Mainstream Location: Wigmore House ap query processing associate luton 12 months fixed term excellent customer service telephone manner communication organisational influencing interpersonal skills ms office
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- TUI1948-1
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Full-Time Marketing & Promotions (ID: 15710) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £300 to £600 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
We all know what it's like after a Bank Holiday. Those hours of freedom floating away and all you're left with is a growing sense of doom that you need to go back to work! Want the chance to kick those blues to the curb? Specialising in unique campaigns for National and International clients, SMP Acquisitions is at the forefront of the Promotions industry. We focus on getting attention, increasing our client's brand impact in the market place and of course maximising profitability! We work across industries and thrive on variety but there's one thing that's always true - we do not accept boredom! And now with new campaigns, we have several opportunities for you! Our clients want to know -Are you always the life of the party? -Do you have a background in customer service? -Do you know how to talk to anyone? -Do you want a challenge? Training will be provided on behalf of our clients, with all promotions run during standard business hours. There is the chance for travel, both throughout the UK and into South Africa & Australia. If you want to work in an environment where you actually enjoy what you do, send us your CV today! This chance will not last! Pay based completely on performance only. This is a self employed opportunity. Please send a copy of your CV, your availability, and your best contact number. We will contact local applicants as soon as possible to arrange an appointment with the company. mass communications internship intern college student grad graduate assistant management waiter waitress server bartender hostess host sports management racing p r
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- PR9047838
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HAVE FUN MAKE MONEY! IMMEDIATE START! (ID: 1599) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £250 to £450 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
HAVE FUN MAKE MONEY! IMMEDIATE START! * Central Location * 18+ new people wanted * Travel opportunity * Ongoing Product Training * Fun atmosphere * Immediate start We are one of the top sales and marketing firm based in Luton representing both National and Multi-National organization. Due to massive increase in Client demands, we are rapidly expanding. Our organization looks to double in size immediately and open new offices in across the southern UK ASAP. Our Fresh and Funky office is currently looking fun, enthusiastic people to come and work alongside us in our marketing, sales and promotion departments. * Are you ambitious? * Do you think outside the square? * Are you looking to earn 250+ p/w? Our Fun and Exciting campaigns have just been re-launched and at least 18+ new people are needed now!!!! The successful applicants will be: * Enthusiastic * Self motivated * Hard working * Good communication skills No experience necessary as full product and sales training is provided! Previous experience in hospitality or retail is highly regarded. We will offer: * Competitive pay based entirely on personal results * One on one guidance with an emphasis on business ownership * An upbeat, professional, and positive work environment * A great support management team so that individuals can advance at their own speed * Travel Opportunities So if you want to LOVE what you do everyday then APPLY NOW!! We will contact local applicants as soon as possible to arrange to meet with the company. All applicants should be at least 18 years of age in order to represent our clients. Some applicants will be invited back to spend a voluntary day with the company observing the company's functions. As it is voluntary this is an unpaid day. All earnings are weekly and are based entirely on the individuals completed sales at the end of the financial week. Earnings involve uncapped earnings and bonuses. This is a self employed opportunity. sales marketing customer service promotions retail hospitality travel tourism
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- PR8502422
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