22 results
Business Analysis & Reclaims Senior Team Manager - Luton (ID: 92766) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
- Salary
- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To use the information available to work proactively with the business and with the After Travel team to resolve a customer's complaint at the first instance and to feedback the root causes to the relevant business areas. To support the management of the department by producing and reviewing operational reporting to ensure that departmental objectives are met. To support the head of department and our Finance business partner through accurate forecasting and reconciliation of customer care and operational budgets c8m. What You'll Be Doing * Managing circa 5 - 20 FTE, cascading the department and Company's vision, strategy and objectives to the team, ensuring each and every team member understands the role they play in achieving these objectives * Developing the team providing coaching and mentoring, setting individual objectives and personal development plans and ensuring that each team member is competent and capable of doing the same for their teams, supporting where necessary * Working with manual and automated data capture * Using Oscar to access customer information where necessary and competently using Business Objects * Future (internal operational and reporting) systems development including the After Travel and Change Control data capture and reporting requirements within the Phoenix project * Supporting the After Travel Customer Support Team through operational reporting to identify suitable KPI's and targets for the department and put steps in place to ensure these are measureable * Taking responsibility for resource management of the teams to ensure the right skills are in place at all times, proactively planning for peaks and troughs in activity as well as responding to current pressures * Working with the Team Managers to proactively identify areas of strengths and weakness within the team addressing poor performance areas * Measuring and analysing departmental MI to support the department in managing seasonal workload proactively and help identify pressure points * Responsibility for collating and analysing all customer feedback received into the department * Demonstrating a thorough understanding of the reasons why our customers have contacted us to allow us to, where possible, proactively resolve issues before they have been raised and supporting the 'After Travel Customer Support Team' to ensure our processes enable us to resolve any issues that cannot be proactively identified * Presenting output of customer feedback analysis to the business in a user friendly, useful and engaging format so that this information may be used to improve the products and service we offer and to ensure the same issues don't happen again * Monthly reconciliation of customer care and operational budgets of c8m and production of reporting and monthly balance sheet accruals in line with forecasts * Use forecasting models to manage compensation and operational budgets in-line with five year plan * Work with HE teams, suppliers and finance to ensure all compensation spent is reclaimed back into the business at first opportunity What We're Looking For * Strong communication skills (written and verbal) * Use of IT systems/tools to identify/measure data trends and presentation of outcome - Particularly Business Objects, Excel and Access. Oracle a benefit * Understanding of data processes and warehousing * Analytical & problem solving * Strong Presentation skills * Negotiation and influence * Team management and development * Ability to implement and manage change and adapt to a fast paced changing environment * Proven track record of delivering results that improve customer satisfaction and profit * Ability to project manage * Ability to demonstrate the balance between customer service and the commercial needs of the business * Strong personal accountability, commitment, and drive Hiring Manager - Kirsteen Craig Job Division: Mainstream Location: Wigmore House business analysis reclaims senior team manager luton strong communication skills it systems excel access oracle analytical problem solving presentation skills
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- TUI1914
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Entry Level: Marketing, Sales, Customer Service (ID: 326) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
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- From £350 to £600 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Contract
- Job hours
- Full time
We have part time and some full time work opportunities for college students, individuals needing extra income, recent high school graduates and others. Our company markets on behalf of clients in the non-profit industries through a low key one-on-one approach. Specifically designed for individuals who have little or no business experience our company offers workshops in which one can learn how to arrange appointments, meet with potential customers, explain our products, answer questions, write up orders, and ask for recommendations. Overall, the sales & marketing training experience will strengthen and enhance CVs while permitting individuals to gain valuable sales and business skills. Our work opportunities offer a number of unique advantages: * Product training offered - no experience necessary * Valuable CV experience * PT/FT Flexible schedules * Opportunity to advance * All majors welcome CALL US to schedule an appointment with our company directly. All earnings are based on weekly totals of completed sales at the end of the financial week. People from all backgrounds seeking full time opportunities or work placements are encouraged to inquire about our program sales marketing customer service advertising promotions direct sales field sales graduate non graduate no experience business development luton bedfordshire sales customer service manager accounting marketing clerical management human resources
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- PR7381995
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Financial Controller Accounting Policy & Process - Luton (ID: 135009) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To provide an effective Financial Accounting service to a range of internal and external customers and to ensure that all areas of ownership are controlled in an efficient manner. The role will be responsible for ensuring compliance to Group Accounting Policies and relevant GAAP, including the review and ongoing documentation of policy application and accounting process. The role will also be responsible for all aspects of Pensions accounting and reporting with the UKI business. What You'll Be Doing Financial accounting * Lead on any technical accounting issues - working with accounting team and Group Finance. * Develop and document an accounting policy manual for the UKI business. * Develop and document relevant accounting processes. * Ensure appropriate application of relevant accounting policies resulting in optimal financial performance of the business, whilst continually challenging the application and impact of existing and new accounting policies. * Ensure accurate calculation and reporting of complex areas of accounting (e.g. Pensions) * Ad hoc accounting projects - primarily developing accounting solutions for changes to the business Pension accounting * Work closely with Group Finance to ensure accurate Pensions accounting, reporting and forecasting. * Ensure all Pension scheme Company covenants are met through close management of the end to end pension process. Statutory accounting & reporting * Responsibility for the delivery of all Statutory accounts Audit management * Proactively manage relationships with all external bodies. * Key contact for External Auditors - helping manage the year end audit and quarterly reviews * Arrange and manage relevant "ad hoc" audits * Key contact for Internal audit - working together to ensure an optimal control environment Risk management & profit protection * Identify and support activities to reduce cost and complexity of compliance with legal, statutory, regulatory & Group policies and procedures. Organisational effectiveness & cost management * Challenge accounting processes and structures to ensure resource allocation is optimised. * Identify & adopt optimal working practices to ensure business needs are met efficiently & effectively. Key Relationships (Internal & External contacts) * Head of Financial Accounting & Reporting - Line Manager * Financial Accounting & Reporting team - Member/partner/consult/inform * Reporting team - Partner/consult/inform * Commercial finance & business teams - Partner/consult/inform * Group Finance - Partner/consult/inform * Senior Finance - Team Support/inform * Direct reports - Support/development/consult/inform What We're Looking For * Qualified accountant (preferably ACA) with extensive PQE * Strong technical accounting & analytical skills * Good systems & process skills * Very strong knowledge of IFRS/IAS * Experience of managing staff Key Behaviours required Customer Obsessed * Understands and anticipates customers' current and future needs * Continually works to build the customer relationship * Ensures customer perspective is included in business decisions * Recommends and implements changes to add value to the customer journey Value Driven * Proactively identifies commercial opportunities that make a good business case * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable * Is a major contributor of ideas for change to create exciting opportunities Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success * Promotes understanding of the vision and values to the wider business area Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House financial controller accounting policy process luton qualified accountant aca pqe analytical good systems process skills ifrs ias
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- TUI1939
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Restaurant / Retail & Hospitality Past? Wanted for Growing Company! (ID: 327) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
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- From £350 to £600 per week
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- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
RESTAURANT / RETAIL / CUSTOMER SERVICE - ENTRY LEVEL SALES Servers & Retailers - Start your Career NOW! Bartenders, Hostess, Wait Staff, Hospitality Experts, or Customer Service People, we need your help! *Please note: This opening is not based in a bar nor restaurant. We are seeking people with experience working with customers face to face for our marketing, sales and new customer acquisition campaigns. * Due to rapid growth we are expanding our LUTON location and are now looking for people to start ENTRY LEVEL in sales and marketing!!! If you have experience in face to face customer service, or you are a bartender, host, or waitress, we are interested in you! If you suffer from any of the following symptoms: * Job not challenging * Lack of advancement opportunities disease * Chronic I wish I could call into work because I dread going in * Fear of cubicles, copy machines or post-it notes * Strange urges to use different coloured paper for your quarterly reports * Paranoia that everyone else but you has seniority * Back aches from sitting in the same chair all day * Eye problems from staring at a computer screen * Everything smells like stale coffee and copier ink Then you might be suffering from a lack of career opportunities. Maybe it is time to reinvent your career. Our company is a marketing/sales client acquisitions firm that does things a little unconventionally. We DO NOT do telemarketing, graphic design, work from home, IT or investment based opportunities. We do offer Entry Level Management opportunities. All of them start at the entry-level and we offer full training (no extensive reading of manuals or long boring videos required). We strive everyday to make our company the most competitive and dynamic marketing company in the nation. So far we have achieved this goal at least partially in a few different ways: First we pride ourselves on the quality of service we provide to both our clients and their customers. Second we provide the best training possible. We encourage everyone to participate in the growth of our company and have established positions in management for those of our individuals that want to make this job their career. We also provide pay based entirely on personal performance. Third we do not believe that one office can cater to the demands of our growing client roster, therefore we started an expansion a year ago into Luton. The best individual will have: * Customer service experience * Most work well in a team as well as individually * Excellent verbal communication skills * Must be a career oriented individual sales marketing customer service advertising promotions direct sales field sales graduate non graduate no experience business development luton bedfordshire
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- PR7382006
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Tired of your stuffy role? Then try this exciting role on for size! (ID: 1597) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
- Salary
- From £250 to £450 per week
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
Get out of your current job and try something a bit more exciting? Do you want to make new friends? Want to earn lots of cash to pay off debts? We have what you are looking for! SMP Acquisitions is a face to face sales, marketing and customer service company working on behalf of well known national and international clients. Due to demand and our massive goals this quarter we are currently looking for people to join us in our Luton office in sales, marketing and customer service. We will provide: * An fun and exciting environment * Opportunities to travel * The opportunity to learn new skills * A supportive environment You need: * A great attitude * A love for working as part of a team * A great work ethic No experience is necessary as full product training is provided. For the right people a business development program is also available. Pay is completely based on performance with average earnings up to 450/week If you are outgoing personality, enjoy talking to people and are customer orientated then GET ON BOARD NOW! sales marketing customer service promotions retail hospitality travel tourism
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- PR8502412
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Junior Marketing Opportunity. Immediate Start (ID: 1598) Don't show me jobs with titles like this
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- EA - SMP Acquisitions Don't show me jobs from EA - SMP Acquisitions
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- From £250 to £450 per week
- Location
- Luton Don't show me jobs in this location
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- Permanent
- Job hours
- Full time
Junior Marketing Opportunity. Immediate Start SMP Acquisitions is a new and aggressive marketing and sales firm that works with national and local clients. SMP Acquisitions is currently looking for individuals to help us with our customer service and sales opportunities. THIS IS NOT TELEMARKETING!! WE ARE NOT PHONE JUNKIES! The customer service and sales opportunities are entry level, and all candidates are offered full product training. SMP Acquisitions is also looking for 8 new applicants with opportunity for business success. With our client portfolio expanding so rapidly, SMP Acquisitions is looking for the right individuals to help run our branch offices as part of our business development programme for the more ambitious applicants. There is no experience necessary, full product training is available in the form of daily informative workshops at our Luton location. To apply for either opening, you should clearly demonstrate the following qualities: * Great People Skills as you will be meeting with consumers face to face * Excellent communication and follow through * Ability to work in a high energy environment * Ambition, strong work ethic * A desire to work in a team based environment and contribute as a team player * Ability to take ownership of assigned tasks * Ability to handle multiple priorities * Be a self-starter with strong problem solving abilities * Be a career oriented individual searching for a rapid growth Must currently live in the Luton and Surrounding Area and if offered a position, be able to start within two weeks notice. For immediate consideration please submit your CV online. *For individuals who are successful they will be invited back to spend a full day to observe our company. After this full day observation a final decision will be made upon arrival to the office. As this is a day of evaluation no claims for compensation are offered. All earnings are based on weekly totals of completed sales at the end of the financial week. * sales marketing customer service promotions retail hospitality travel tourism
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- PR8502415
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Finance Assistant - Operations - Luton (ID: 135007) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. The role will interface between the all other areas of Finance to support collaborative team-working and improve co-ordination of activities. What You'll Be Doing Organisational effectiveness & cost management * Challenge existing accounting processes. * Work to adopt optimal working practices to ensure business needs are met efficiently and effectively. Financial Accounting * Assist in the maintenance of ledgers for TUI UK and associated legal entities for areas such as Goodwill, Interest, Investments etc. * Assist the Finance Manager in chart of accounts changes and managing other teams requests. * Reconcile GL to HFM ensuring mappings are accurate and optimised. * Ensure adherence to policy, challenging and advising where appropriate. * Action journals relating to all areas of balance sheet responsibility. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Finance Manager with any ad-hoc accounting requests/projects. Management Accounting * Work with the Reporting Team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts. Financial control * Assist in the documentation of all the processes surrounding areas of responsibility and generate a solid role handbook. * Carry out regular KPI reporting around key areas of control e.g.:- * HFM journal posting * Oracle journal posting and journal authorization and ensure any areas of concern are managed. * Assist in creating a working manual for all internal accounting papers, across all areas of Finance and drive continual improvement in key areas. Audit management * Support the Finance Manager to develop and maintain relevant audit schedules and relevant backing documentation/audit evidence. * Work with Finance Manager and support Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Key Relationships (Internal & External contacts) * Reporting team - Consult/inform * Commercial & Accounting teams - Consult/inform * Group Finance - Consult/inform * SCC - Consult/inform * External & Internal Audit - Consult/inform What We're Looking For * Part/Qualified accountant with experience of financial/management accounting and/or audit * Good technical accounting and analytical skills * Strong systems & process skills * Strong problem solving skills Key Behaviours required Customer Obsessed * Understands customers' current and future needs * Continually works to build the customer relationship * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receive it well and acts upon it Job Division: Mainstream Location: Wigmore House finance assistant operations luton part qualified accountant good technical analytical skills systems process problem solving skills adapts communication
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- TUI1937
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Financial Controller - Financial Accounting - Luton (ID: 135008) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. The role will interface between the all other areas of Finance to support collaborative team-working and improve co-ordination of activities. What You'll Be Doing Financial accounting * Manage the financial accounting needs of the UKI business * Own all non trading balances - as above * Reconcile financial accounting balance sheet and other relevant accounts * Ensure accurate calculation and reporting of provisions and other complex areas of accounting * Ad hoc accounting projects - primarily developing accounting solutions for changes to the business. Financial control * Ensure appropriate application of relevant accounting policies resulting in optimal financial performance of the business. * Reconcile all accounts in a timely manner. * Ensure compliance of Financial Accounting Team to relevant journal / balance sheet reconciliation processes / policies. Intercompany * Manage all aspects of the intra and intercompany process ensuring group intercompany policy is fully adhered to. * Ensure all mismatched are resolved and corrected in line with Group Policy Fixed Assets * Ensure all fixed asset processes are fully agreed and documented. * Fully reconcile the fixed assets registers to the general ledger. * Lead project to ensure completeness of Oracle fixed asset registers. * Identify and implement improvements in both systems and processes. Audit Management * Key contact for External Auditors - manage the year end audit and quarterly reviews * Arrange and manage relevant "ad hoc" audits * Key contact for Internal audit - working together to ensure an optimal control environment Organisational effectiveness & cost management * Challenge accounting processes and structures to ensure resource allocation is optimised. * Identify & adopt optimal working practices to ensure business needs are met efficiently & effectively. Key Relationships (Internal & External contacts) * Head of Financial Accounting & Reporting - Line Manager * Financial Accounting & Reporting team - Member/partner/consult/inform * Reporting team - Partner/consult/inform * Commercial finance & business teams - Partner/consult/inform * Group Finance - Partner/consult/inform * Senior Finance Team - Support/inform * Direct reports - Support/development/consult/inform What We're Looking For * Qualified accountant with extensive PQE * Strong technical accounting & analytical skills * Good systems & process skills * Strong knowledge of IFRS/IAS * Experience of managing staff Key Behaviours required Customer Obsessed * Understands and anticipates customers' current and future needs * Continually works to build the customer relationship * Ensures customer perspective is included in business decisions * Recommends and implements changes to add value to the customer journey Value Driven * Proactively identifies commercial opportunities that make a good business case * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable * Is a major contributor of ideas for change to create exciting opportunities Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success * Promotes understanding of the vision and values to the wider business area Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House financial controller financial accounting luton qualified accountant pqe strong technical analytical process skills ifrs ias adapts communication
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- TUI1938
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Head of Information Security - Luton (ID: 105097) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
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- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance To define, develop and manage all aspects of information security and to ensure all measures are taken to meet regulatory security standards. To lead all compliance activities within the IT department - Risk, Quality, Audit and Health & Safety. Provide expert advice to projects to ensure the design of systems removes vulnerabilities. Lead the selection, design, justification, implementation and operation of information security controls and management strategies. Represent the UK & Ireland Mainstream business in Group wide Information Security activities. Develop and maintain corporate information security policy, standards and guidelines. What You'll Be Doing * Coordinate information security across the organisation * Ensure clear process, action plans and performance for all compliance areas - risk, audit, quality and health & safety * Ensure ongoing compliance with and suitability of information security policy * Monitor and report on the effectiveness of information security arrangements * Support and influence the IT, HR and legal departments on information security matters * Evaluate the security implications of specialised business initiatives (e.g. outsourcing, electronic commerce) * Liaise with outsourced service providers and other 3rd parties to ensure information security requirements are met * Investigate and evaluate new methods of ensuring data and applications remain protected from breaches, and ensure the implementation of new security measures are carried out with minimum impact to business processes * Feed into the Operating Level Agreement definition process * Monitor ongoing information security running costs * Budget plan and control * Develop and maintain corporate information security policy, standards and guidelines. * Prepare and maintain organisational strategies that address the evolving business information risk and control requirements, ensuring they are in line with group and IT strategies. * Operate as a focus for information security expertise for the organisation, working effectively with strategic organisational functions such as legal, audit and technical support to provide authoritative advice and guidance on the requirements for security controls. * Develop and implement security processes and procedures across the business that will eliminate or minimise risks to the business. * Raise awareness of the importance of information security and provide information that will help colleagues increase security and the protection of company data. * Act as the central point of contact for all internal and external audits then own the implementation of any remedial actions. * Conduct and oversee security risk assessments for business applications and computer installations and provide authoritative advice and guidance on security strategies to manage the identified risk. * Lead the incident management process and the investigation of breaches of information security and recommend appropriate control improvements. * Undertake the professional development and management of the information security group. * Oversee and advise on information security compliance activities relating to the Payment Card Industry Data Protection Standard (PCI DSS). Key Relationships (Internal - consulted or informed, External - prime business contacts): * Person(s): Director of IT Transformation - TUI Travel Mainstream UK & Ireland Nature: Line Manager * Person(s): Director of Service Delivery & Technical Services Nature: To ensure that the security policy is implemented and that improvement projects are completed. * Person(s): Enterprise Architecture Manager Nature: To ensure that security features in the overall strategy and that a clear security framework is provided to Solutions Architects. * Person(s): Business Management Nature: To provide education and briefing sessions that will raise awareness of how the TUI's data should be dealt with and provide a single point of management for internal and external audits. * Person(s): Service Control Manager Nature: Reviewing and advising Security Incident Management and leading investigations arising from serious breeches * Person(s): Major IT Vendors / Outsourced Providers Nature: Ensure that products are providing the measures they were selected for and are being developed to deal with new threats. What We're Looking For Qualifications: * Educated to degree level or equivalent * Formal security qualification -- Certified Information System Security Professional (CISSP), Certified Information Security Manager (CISM) * MSc Information Security or related field desirable Experience: * Information security consultancy and management in a commercial environment * Strategy development and risk analysis * Policy development and implementation * Management / team leading * Issue management and escalation * Relationship management * IT project delivery and methodologies * Knowledge of information security standards and best practice * Knowledge of compliance requirements for PCI DSS and the UK DPA Skills: * Strong verbal and written communication skills * Strong team player with the ability to challenge, provide leadership and coaching * Able to work on own initiative and look forward to anticipate changing workloads * Awareness of targets and constraints * Ability to mange conflicting priorities * Understanding of commercial / customer needs and be able to demonstrate that services are cost effective * Ability to see the big picture, analyse complex technical landscapes and evaluate technical solutions * Proven ability to produce high quality deliverables in terms of content and presentation * Proven ability to meet and exceed performance targets Scope of role: * TUI Travel Mainstream UK & Ireland * Represent Mainstream UK & Ireland across the Group for all aspects of Information Security Hiring Manager - Geraint Hayter Job Division: Mainstream Location: Wigmore House head of information security luton cissp cism communication skills strong team player analyse evaluate technical solutions
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- TUI1913
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Online Marketing Analyst - Luton (ID: 127138) Don't show me jobs with titles like this
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- TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office
- Salary
- £0 to £0 per year
- Location
- Luton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
At A Glance Online marketing is an essential function in helping to achieve the online sales performance and brand positioning for TUI Travel. The online marketing analyst will play a pivotal role in ensuring we are utilising all of the data and information available to us to continue to deliver the best ROI and fantastic campaigns. With multiple sources of data, this is a challenging role as we try and tie up all activity to ensure we have a 360 degree view of our marketing campaigns initially online but then extending to offline through econometric modelling. Online Marketing is evolving at an incredible pace and this role will evolve with that, so the candidate must be able to adapt and change accordingly. What You'll Be Doing * Provide ROI analysis on all marketing campaigns * Provision of information and insights regarding campaigns and customers * Analysis of marketing metrics to identify cause - effect relationships between marketing actions and short and long term financial benefits. * Identification of appropriate tools for production of competitor benchmarking and market trends * Help define best digital tracking solutions and models to allow for 100% transparency * Work with both internal and external analytics to define what data is required and how to acquire it. * Production of relevant and workable online attribution model across all online media and organic traffic - Development and management of a reporting framework which clearly attributes value across all digital marketing channels * Production of core MI and KPI that will clearly articulate our position within the business * Key representative in x channel data/research projects involving data analysis including econometric modelling, Research Online - Purchase Online projects What We're Looking For * Degree educated, ideally in business, marketing, mathematics or similar * Strong analytical and data skills * Experience and understanding of Web analytics packages - ideally Omniture suite. * Good communicator with internal and external departments * Must be flexible to adjust in a fast changing environment * Highly numeric * Ability to work under pressure * Logical thinker * Team Player * Experience in working with online marketing including understanding of adserving solutions such as Double click and Atlas is preferable but not essential. Key Relationships (Internal & External contacts) Person(s) Nature: * Online Marketing Manager - Line Manager and co-ordination * Marketing Agencies - Co-ordination of data/MI and technology solutions * Paid Search Manager - MI production / Attribution modelling * SEO Manager - Attribution modelling Hiring Manager - Justin Daich Job Division: Mainstream Location: Wigmore House online marketing analyst luton degree educated web analytics packages omniture good communicator highly numeric team player
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- TUI1946
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