Recruiter

Canon (UK) Ltd Don't show me jobs from Canon (UK) Ltd

Salary

From £29,500 to £31,100 per year

Location

Reigate Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Job Purpose and Summary To actively influence assigned partners service operations to successfully improve the efficiency and effectiveness of their service offering. Ideally you will come from a technical sales background who can demonstrate a good understanding of print through hardware and software technology. Whilst there are no people management requirements, experience in running a service team an advantage. Must have a good understanding of service delivery. performance indicators and management of them "what it takes to run a service team"... To actively promote and support Canon product proposals, genuine Canon spares, drums and consumables by working closely with Sales Development Managers and positively contribute to the achievement of the fiscal targets of the Partner Channel by working with Sales Development Managers to grow the partners business with Canon. Responsibilities and Tasks Develop Canon Partners service offering by identifying root cause issues, produce corrective actions and review results. Effectively influence partners service performance through monitoring, implementing and results in line with Canon (UK) Ltd objectives. Review product performance and development of partners service offering by regular review of accompanying services. Development of partner technical resource enabling them to have optimum product and support. Develop, implement and actively promote Canon service offerings, product and any tools for Canon partners. Provide partners with Health and Safety guidance/requirements and assessment of any other management and performance standards. Grow service incomes from assigned partners through promoting and supporting Canon product sales of genuine Service Drums and Consumables. Development of documents and procedures as appropriate to the services provided to and delivered to partners. Development of relationship between Canon and Partners. Required Skills and Qualifications Business Knowledge. Technical Knowledge. Must have a full UK driving licence Competencies Act as a Team player. Create Solutions to problems. Drive for results. Focus on the Customer. Take Ownership and Accountability. Further Information Closing Date - 1 May 2012 Location - Reigate, Surrey Salary - 29,520 - 31,160 + Bonus Key Benefits Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service) Final salary scheme pension available upon joining Canon UK Ltd Life Cover for those in the pension scheme Free private healthcare for all employees (tax on benefit payable by employee) Long service awards Focus on learning and development and career progression Staff purchase scheme. You @ Work scheme - discounts with over 100 named brands and suppliers on their products and services Employee forum network Summer Hour Policy Interest Free Season Ticket Loan Childcare Voucher Scheme Ride 2 Work scheme Employee Assistance Programme Flexible Working Policy Company Maternity / Adoption / Paternity Policies eLearning online training courses available to all employees Variable pay scheme (bonus/commission) No agencies please service sales hardware software printers