Recruiter

Peters & Peters Don't show me jobs from Peters & Peters

Salary

From £23,000 to £25,000 per year

Location

EC4A1BW Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

We are seeking an IT Support Analyst to provide day to day IT support to ensure effective and efficient operation of the firm's infrastructure. You will be the first point of contact in IT, dealing with first and second line support issues and escalating problems to the IT Manager as necessary. You will support our Wide Area Network, Local Area Networks and Voice networks, the firm's corporate servers and security of corporate data, as well as network peripherals, such as network printers and photocopiers. Essential PC hardware knowledge is required, together with experience of troubleshooting printer and scanner issues and a good understanding and working knowledge of MS Office 2007 and 2010, Windows XP, Vista and 7. We also require good understanding of the importance of backup procedures and compliance issues. Knowledge of Active Directory, DNS, User creation, including Mailbox and Blackberry set up, BigHand digital dictation software, Blackberry (End User), CITRIX for WAN remote access and other software packages typically used in a corporate, legal firm environment is desirable, although not essential. The successful candidate will have a relevant computing degree or equivalent and be able to demonstrate experience in a technical ICT role, supporting corporate services and networks. You should be a highly-motivated team player, able to work on your own initiative with minimum supervision and to be committed to self-development. You should have strong interpersonal skills and be well-organised with a logical approach to problem-solving and responsible attitude to following procedures and record keeping. Experience of installing hardware and software is required. We offer a salary of 23,000- 25,000 per annum, depending on skills and experience, plus a range of benefits.

Recruiter

The Business Advantage Group Ltd. Don't show me jobs from The Business Advantage Group Ltd.

Salary

£0 to £0 per year

Location

Orpington Don't show me jobs in this location

Job term

Contract

Job hours

Full time

IT Intern/Placement The Business Advantage Group Limited is offering an Internship/Placement in IT, for a period of up to six months, and to start as soon as possible. The working hours will be 09.00 - 17.00 Monday to Friday. This role does not command a salary, but we are able to offer a monthly sum towards living expenses and travel costs. The role will include, but not exclusively, the following tasks: * De-dupe data * Normalise data * Analyse data * Make queries on databases * Set up MR databases, typically with ACCESS or SQL * Set up html emails and loading data into email broadcast systems. * Set up web surveys * Design data analysis models in Excel * Provide day to day IT support in a Windows environment We are a small, international Market Research agency specialising in the IT and Telecoms business sectors, based in Petts Wood, South East London (between Bromley South and Orpington BR stations), and our offices are literally just outside the station. To apply for the IT Internship opportunity please click on Apply Online it internship placement intern information technology graduate mr databases sql access web survey support windows design data analyse normalise excel office de dupe dat

Recruiter

Axiom Don't show me jobs from Axiom

Salary

£0 to £0 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Axiom is looking for commercial contracts lawyers to join our busy and talented TMT and financial services team. We act for an amazing client base from leading technology and media clients through to FTSE 100 and blue-chip financial institutions and can offer you some truly interesting work and the opportunity to be fully immersed within our client business teams but with the support of our first-class Axiom team. Currently we are seeing a real need for commercial lawyers, and would be particularly interested to hear from lawyers with expertise in procurement and outsourcing. Axiom is a new model firm that provides the first high-quality alternative to outside counsel for complex legal work. We exist to empower our clients and our lawyers by changing the way they work together. Our founding premise was to create a firm comprised of experienced, business savvy professionals who are uniquely integrated into the legal teams of our clients. With offices in London, Hong Kong and throughout the US, our clients are the GCs of large multi-national corporations and their direct reports. They turn to us to assist them across the globe, reducing their dependence on outside counsel, achieving greater flexibility and generally expanding the capabilities of their in-house legal teams. If you have 4+ years' PQE, excellent credentials and strong client skills, we would love to hear from you, or find out more about our unique proposition and fresh approach by visiting our website. commerical procurement outsourcing

Recruiter

SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Application Support Consultant SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Application Support Consultant with 2+ years experience to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: Troubleshoot, analyse and own 2nd level support cases Accept escalated cases from Support team members Accept cases from CRM system based on, and work to, SLAs Update CRM case information, recording progress and communication with internal staff, customers or vendors Essential skills: Experience supporting a web-based application for 2+ years Exposure to UNIX / Linux command-lineAbility to diagnose and troubleshoot web service and connectivity issues Experience with XML / HTML / analysing log files Must have good capabilities using cross platform systems (Mac & Wintel) and common browser types (IE, Firefox, Chrome) Experience working within an SLA environmentExcellent customer service, team and communication skills Self-starter and strong end-to-end incident ownership abilities Excellent organisational skills; attention to detail is critical Desirable skills: Second language (Spanish, German, French, Italian etc) Tertiary qualification in a technical field SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. application support consultant spanish german french italian it information technology accommodation saas crm unix linux xml html

Recruiter

Fidessa Don't show me jobs from Fidessa

Salary

£0 to £0 per year

Location

Woking Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Fidessa's Trading Support Specialists provide technical and functional support for all incoming customer issues on Fidessa's multi-asset product range. This role focuses on providing strong derivatives support (Exchange Traded Derivatives) to our expanding group of F&O customers. Based primarily in London, this derivatives support team will be formed of an enthusiastic mix of people with strong technical, functional and customer service skills, looking for a challenging and varied role in a fast paced environment. In order to meet the requirements of the Customer base and the diverse needs of the evolving trading landscape, this team caters for the immediate needs of our customer, resolving a high percentage of issues independently and liaising with specialist groups within the business to ensure fast resolution for more complex problems. Person Specification: The successful candidate will be able to evidence a range of skills (Knowledge of derivatives, technical and interpersonal) and have the ability to use them confidently. This challenging and fast moving job requires an enthusiastic team player who is comfortable working both independently and with colleagues to achieve fast and accurate results. A keen eye for detail is essential. You will be keen to join a friendly and resourceful team where another versatile and enthusiastic member will be welcomed. You will need to be confident and flexible, and have the ability to remain optimistic and calm in a demanding workplace. You should enjoy interacting with people, and have a desire to be helpful to both customers and colleagues alike. Knowledge sharing - particularly your derivatives support expertise Key Requirements: Preferred Skills Evidence 2 years of experience in listed futures and options covering the major derivatives exchanges Experience of working with derivatives whether in a trading capacity, trading floor support or trading software vendor Practical understanding of futures and options, how they are traded, how they are used by market participants and the terminology used by traders Strong knowledge of the CME, Liffe and Eurex markets Strong knowledge of common futures and options strategies Experience with either Fidessa or other professional derivatives platforms with the ability to demonstrate specialist knowledge of the platform(s) and the capability to transfer and use these skills Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Excellent written and verbal communication skills, demonstrating the ability to communicate succinctly and accurately to users A confident and professional manner with a desire to resolve problems raised by users Able to manage own time and a changing workload, prioritising incident criticality and appreciating time sensitivity Co-operative approach to working with team members and other departments Able to view situations from a customer perspective and act accordingly A genuine interest in and enthusiasm for developing knowledge Sharing knowledge among support teams Desirable The following would be beneficial: A finance, economic or technical degree Customer service experience in a financial services environment Previous trader support experience Understanding of Options 'Greeks' Duties and Responsibilities: Receives all customer raised issues (via email and telephone) and enters on the Incident Management system Analyses assigned incidents, using market understanding and technical skills to identify the nature of the problem. Deals with incidents immediately, either independently or by passing to the appropriate team to achieve swift resolution whilst ensuring ownership throughout Works to resolve the incident directly with the user, and/or engages with 2/3 line teams if technical investigation is necessary Works to improve knowledge and skills to increase 1st touch resolution within Trading Support Where required, attends client sites to aid resolution of issues, raise the profile of the Trading Support team and increases business understanding Develops a good relationship with derivative users through the quality of the support service provided Develops strong working relationships with other departments to assist with the delivery of our service to clients Adheres to "best practice" for client communications and call progression Participates in the team shift patterns and assists with weekend work and out of hours escalation when required Career Progression: Fidessa actively encourages career progression within the company, and Trading Support is an excellent platform for future roles. For strong candidates with the appropriate amount of acquired knowledge and experience, there are superb career opportunities for which you may be considered. With a technical, customer service and business background you will be a highly valued member of the company. General Information: The role holder will be expected to perform any other duties that may reasonably be asked of them. Fidessa does not advertise salary ranges for any of its vacancies. Whilst some departments will have a specific budget range for individual roles, salary offers are dependent on an individual's skillset and experience. If you have a salary expectation in mind, please mention this in your cover letter/email derivatives exchanges trading capacity floor support software vendor cme liffe eurex greeks

Recruiter

PWC Don't show me jobs from PWC

Salary

£0 to £0 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Full-time graduate opportunities in Public Services IT Risk & Security, Autumn 2011 with PwC About PwC We help our clients and our people create the value they want. Voted number one in The Times Top 100 Graduate Employers survey for the last seven years, we'll give you the best possible start to your working life. We have a number of new and exciting specialist opportunities within our Risk Assurance team, an area of investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. Public Services IT Risk & Security As a member of the Risk Assurance IT and Project Assurance team, you will be joining an area of significant investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. To support this growth we are looking to recruit Information Technology Risk and Security Graduates. The successful candidates will predominately focus on IT consulting engagements for clients in the areas of IT Security, IT Governance, Business Continuity/Disaster Recovery, Infrastructure and numerous other IT risk areas. Training and certifications will be provided with numerous opportunities for both personal and professional development. The role will require frequent travel to client sites. Work will be on predominantly local clients within the public sector; however this may extend across the UK. Locations London What you need You'll need at least 300 UCAS points (24 using the old tariff) or equivalent and you must have, or be on course for, at least a 2.1 result in your degree, from any university. The subject of your degree is not important, however, you will need to have a passion for a career in IT. An alternative application route is via our inspired talent programme. Maybe you don't have the grades we're after, because you've invested time in extra-curricular activities that show you're exceptional. If so, you could still join us through our Inspired Talent programme. full time graduate opportunities in public services it risk security autumn 2011 with pwc degree