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Office Manager (Maternity Cover, Fixed Term Contract) BACKGROUND TO CONTROLCIRCLE: ControlCircle Limited has a clear vision to become a leading player in delivering the management of complex managed systems to customers hosted within datacentres on a global scale. The Company designs, implements and manages on a 24x7x365 basis, complex IT infrastructures and platforms where it is critical to the customer that their infrastructure has the maximum possible availability. It has developed a comprehensive portfolio of solutions for global clients, involving hosting, and connectivity, monitoring and reporting. SAN & storage, managed security and managed services & databases. All its customers are hosted in purpose built internet data centres. ControlCircle's customers include some of the world's leading on-line businesses and corporate with some form of mission critical business to business platform. Trading since 2001, the Company has undergone significant organic growth in each year of business. ControlCircle is cash generative, profitable and with long term contracts in place; some two thirds of the following year's revenue is contracted. It recently completed its first ever external fundraising round when it raised 6m from Scottish Equity Partners. The shareholders have a strategic vision to grow the business organically to quadruple the size of revenues within a three year period in order to facilitate the eventual sale or flotation of the business. ControlCircle is headquartered in the Docklands, London with operations in USE, Europe and Asia. JOB PURPOSE: The role of the Office Manager is to: * Be responsible for the smooth running of the office, assist HR and co-ordinate all recruitment for the UK. This position is to cover maternity leave, on a fixed term contract for 9 months. MAIN DUTIES: * Ensure smooth running of office from start to finish. * Make sure repairs or facility issues are dealt with promptly, updating staff in a timely manner. * Ensure office (with emphasis on board rooms) is kept in immaculate state in conjunction with staff and cleaning companies. * Liaise and maintain relationship with all office related vendors (plants, catering, fruit etc.) * Research and bid out new vendors as necessary. * Responsible for monitoring inventory and ordering stationery, kitchen supplies, daily fruit and milk delivery, etc. * Work with HR Manger and internal systems to establish necessary phone, computer, email set up process for new hires and termination processes for leavers. * Conduct induction meeting with all new hires. * Assist HR Manager with tracking all absence for all employees. * Coordinate monthly birthday and company anniversary celebrations. * Assist CFO, CEO and CTO with diary management and ad hoc projects. * Manage receptionist. * Coordinate all UK recruitment, liaising with managers and recruitment agencies, arranging interviews, conducting first round interviews. * Advertise vacancies on relevant websites and use CV searching for appropriate candidates. * Manage the actiTIME system, reporting to the CTO on a regular basis. Upload all DC team time on a weekly basis. * Undertake the role of H&S officer, ensuring all relevant legislations has been discussed and implemented, updating policies where relevant. * Assist finance as and when required. Help with payroll on a monthly basis. * Review mobile phone usage and report accordingly. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED: * Experience and professionalism in dealing with clients and colleagues at all levels * Experience dealing with heavy diary coordination * Ability to maintain confidential information as it relates to HR * Microsoft Office with emphasis on Outlook and Word * Ability to multi-task * Flexible with "hands on" approach * Experience with Sage a plus but not necessary * Previous experience managing staff * Training such as managing and motivating people would be an advantage office manager ftc contract cfo ceo cto hr
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At A Glance A fixed term maternity role, based in Brighton. We are currently recruiting a Regional Account Manager for our Travelbound business. Travelbound is one of the UK's leading School Tour Operators providing schools with tailored Educational tours to Europe and Worldwide. Travelbound is positioned within the Education Division of TUI's Specialist and Activity sector. What You'll Be Doing * Selling a wide range of educational tours directly to schools. Where possible sales should be directed to filling our committed units generating incremental business. * Cold calling schools to secure new business. * Ensuring re-bookers from your area are contacted in a timely fashion and book with Travelbound again. * Overseeing the pricing and administration of all bookings until confirmation. * Using and updating mailing lists and Maximizer (our CRM system) to maintain and increase business in your area. * Pre and post tour calls to all customers to ensure that they have everything they need just prior to departure and to get their feedback on the success of the tour post departure. What We're Looking For * Demonstrate the ability to sell products over the phone directly to party leaders from both inbound and outbound calls. * Ability to forge close relationships with party leaders to ensure they trust that what you sell them is right for their group. * Good Commercial skills and attention to detail when loading quotes and producing paperwork. * Excellent administration skills as you will be responsible for overseeing the administration of the booking until confirmed status. * Ability to work well as part of a team and under pressure with a desire to meet and exceed targets. * Ability to support with new product development and marketing initiatives. * Proven sales experience is essential in order to grow the role. * Work, Excel & Outlook skills are essential. * Outgoing and lively personality with enthusiasm to succeed. * Ability to negotiate in tough situations and comfortable working in a target driven environment and handling the pressures that come with it. * Demonstrate strong communication skills in order to effectively manage and build relations with external and internal customers. Job Division: Specialist & Activity Location: Brighton regional account manager crm system good commercial skills administration skills work excel outlook communication skills
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Technical Web Project Manager This is an excellent opportunity for a web developer with project managing skills to join a well-reputed and passionate eCommerce solutions agency in London that designs, builds, hosts and supports market-leading eCommerce sites for multichannel Retailers and luxury Brands. . You should have the ability to gather and understand client requirements; communicate this clearly through written documents and verbally to clients and your design/development teams and to follow through on ensuring consistent quality and fulfilment. You will be overseeing the project from start to finish, making sure that the projects are completed on time and in budget. The preferred candidate would be able to demonstrate and have the following skills: o A good understanding and interest in ecommerce o Excellent verbal and written Communication o Project management experience o MS Excel and MS Project skills o ASP/ ASP.NET or other programming experience is of advantage o Candidate needs to be extremely efficient and organised as it is a multi tasking, multi project environment o Ability to work well within a deadline-based environment o Is able to build a good repot quickly with clients o Fast learner Attractive Salary based on experience and skill set. *No calls from Recruitment Agencies Please* web project manager ecommerce manager asp web developer asp net web developer web designer frontend web developer graduate trainee degree
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At A Glance The purpose of the role is to develop an HR services function for all UK employees supporting UK & Ireland, Specialist and Activity Sectors and Group Functions providing initial HR support and guidance on HR policies, benefits, and payroll associated information and review other business opportunities for such a service provision. In leading and managing multi disciplined teams this role is responsible for providing a consistent and high quality HR service to the business. Through excellence in customer service it is essential that our employees and line managers are able to rely on the responsiveness, accuracy and timeliness of the advice and guidance that is provided. Our aim is to make it as easy as possible for our people to do their job and through monitoring and continuous improvement we will deliver a great customer experience. What You Will Be Doing * Motivate, lead and manage multi disciplined teams to deliver a comprehensive HR Shared service centre through excellent levels of customer service * Lead the implementation and delivery of HR Services processes to ensure they run smoothly, accurately, efficiently and effectively through the team's effective engagement and cross-team working * Assure the quality of the service that is provided to our staff whether that be through more formal service level agreements or responding more generally to feedback in a timely manner * Manage strategic HR Services issues of significant impact on the business to ensure effective solution and activities completed on time to expectations that also meet audit and legal compliance. This will require co-ordination across a number of areas * Lead and manage the teams to ensure performance standards are met, development plans are in place and the appropriate training has been identified to engage and develop the teams * Provide expert advice, acting as the HR Services specialist, being a final point of escalation, to ensure optimum solutions are developed * To work with the Senior HR leaders and through the HR administration process review, develop the most effective HR Services organisation structure and strategy. * Build knowledge, awareness and capability across the wider HR function and into to the business in order that we optimise our systems and processes * Work in collaboration with members of the wider HR team and the Payroll manager and team * Meet with relevant suppliers / account managers on regular basis and review service levels HR processes * Management of the HR Services teams to ensure required HR support and administration for employees is carried out in an accurate and timely manner * Responsibility to ensure processes, systems, benefits and policies are updated and legally compliant. Communicate changes as necessary * Promote the HR Services team functions to all businesses to encourage all businesses to use the function. Management and development of HR services teams to ensure teams are up to date on legislative HR and internal policy changes * Work closely with the Head of Resourcing to ensure a seamless interface between recruitment and recruitment administration * Seek out opportunities to simplify / streamline our policies and procedures and drive more on line/self service concepts - with an ongoing focus on continuous improvement * Ensure the quality and integrity of our people data * Identify ways in which our service offering can be expanded / enhanced - e.g. how do we support new markets, how do we leverage HR services as a concept further and opportunities for revenue generation? We Are Looking For * At least 8 years generalist HR experience, both strategically and operationally, including at least 3-5 years team management gained within a customer service, related environment/organisation * Expert within field with an in depth knowledge of external market best practice and effective external networks; and considerable and comprehensive experience in HR services and Benefits administration * Experience in shared services implementations and business integration - operating at senior management level * Broader business experience is valuable - e.g. project management, IT, process mapping * Client Focus - very complex stakeholder landscape * Experience of managing others - and how it underpins the broader HR agenda * Execution - ability to take responsibility for the outputs of the team, take ownership for delivery * Enthuses others - able to get the most from the team - instil passion and energy for a customer orientated approach to work * Nurtures talent - managing a junior team - help them to grow and develop their career - but hold them to account for their performance * Good industry knowledge, including appropriate regulatory bodies requirements, to ensure solutions delivered meet business needs * Demonstrated ability to relate and respond to the operating and bottom-line needs of the business; good commercial awareness * Good negotiating skills including ability to develop effective, and mutually beneficial, agreements with 3rd party suppliers * Proven leadership skills; effective at motivating, coaching and leading teams * Resilient, pragmatic and commercial approach to HR, not a 'purist'. Prepared to be 'hands on' * Experience with technical areas including recruitment, organisation development and learning, compensation & benefits * Proactive, independent and resilient * Strong communication and interpersonal and influencing skills; ability to influence at the highest levels and command respect for business view as well as HR view * Creative thinker with the ability to translate vision into tangible propositions * Respectful of others - able to work in a team * Analytical - data and systems confident - able to draw insights from multiple sources Job Division: Mainstream Location: Crawley Offices hr services manager motivate project management it process mapping good industry knowledge resilient pragmatic communication interpersonal influencing skills creative thinker analytical
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Team Support - Wealth Management Location: London Salary: Up to 35k depending on experience + comprehensive benefits Gatehouse Bank is a highly prestigious Islamic investment bank based in the City of London. They seek a highly organised and dynamic individual to ensure the smooth and efficient running of the Wealth Management team through the provision of general administrative support to the Head of Wealth Management and the Wealth Management team. The ideal candidate will have at least two years' experience in a PA and / or team support role preferably within a financial services or client banking environment. Main Duties / Key Responsibilities: * To work closely with the Head of Wealth Management to ensure direct reports produce relevant reports outlining progress on all projects / deals; * To prepare, format and / or amend, under the instruction of the Head of Wealth Management, presentations and various other documentation as and when required; * To produce reports by collecting information, carrying out specific projects and research as and when requested; * To prepare internal and external documentation packs including version control and monitoring; * To work with the Marketing resource to build upon and maintain the company brand and reputation ensuring consistency and quality in all team output; * To work with the Team Support - Real Estate to ensure an understanding of the current deal log and deal status, updating the Wealth Management team on developments; * To assist with the organisation of internal and external meetings, including liaising with client / client offices at all levels; * To work closely with the Head of Wealth Management to ensure direct reports update and maintain the CRM system; * To make travel arrangements for all team members, specifically arranging client meetings, organising itineraries and accommodation, expenses management and call reporting; * To assist with the preparation for and organisation of corporate events; * Where necessary to offer cover to the Receptionist position alongside other support roles; * Responsible for working within and monitoring relevant budgets including travel, printing, marketing products etc. Required knowledge & skills: * Numerical and/or business focussed education would be advantageous; * Intermediate WORD, Excel and PowerPoint skills. Beneficial knowledge & skills: * Advanced WORD, Excel and PowerPoint skills; * Previous interaction with a CRM system; * Familiarity with wealth management operations an advantage; * Previous involvement in marketing / branding / PR activities; * Arabic language skills an advantage. Personal Skills: * Excellent communication skills at all levels; * Confident assertive character able to adapt in demanding circumstances; * Attention to detail; * Desire to develop and progress. team support assistant team administrator office support admin support admin administration administration pa personal assistant
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HR Manager - Cisco Engineering UKI & Cisco Ireland It's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience. Cisco has implemented a new global HR Operating Model and is in the process of further refining this. At the core of this is support and service provided by leading-edge e-HR tools with first-line support being provided through the HR Connection shared services centre. Improving processes and investing in automation will form a key part of this ongoing transformation. Our Client facing HR Operations roles focus on creating business led HR plans to help support Cisco's growth and will collaborate with HR colleagues in the functional Centres of Excellence (COE) to ensure the professional delivery of HR. The UK & Ireland is Cisco's largest revenue generating country outside of North America . With over 2,500 employees across multiple functions and sites as well as many senior leaders & managers it is a reach, diverse landscape for HR Professionals to work in. Excitingly Cisco is the official infrastructure provider for the London 2012 Olympics and Paralympics making it no better time to join the UK & Ireland HR team! The candidate would be joining a dynamic and highly motivated HR team and would be responsible for HR in Ireland as well as being the Client Facing HR Manager to the Engineering population across the UK & Ireland. The position will be based in Bedfont Lakes in the UK and report in to the Head of HR for the UK & Ireland. Key Responsibilities * Act as Client Facing for the engineering groups based in Ireland & the UK - approximately 630 people. Work with the Directors of these business units to drive employee engagement & Manager Capability and work with HR Managers in the US to understand the global people agenda priorities in Engineering * Drive the employee engagement strategy and People Agenda in Ireland utilizing employee data to focus efforts and initiatives in this space * Drive the Benefits strategy & agenda as well as operational aspects of Benefits in Ireland * Ensure country compliance through relevant policies, processes and procedures * Provide proactive support and solutions to complex HR matters * Reinforce and act as an ambassador for the new HR Operating model referring line managers to the appropriate sources of help rather than necessarily resolving the issue * Contribute to the development of country HR projects, programs and process improvement Core competencies Communication and Influence * Ability to build rapport and communicate effectively at all levels * Ability to construct logical, credible and winning arguments that will persuade decision makers Teamwork and Collaboration * Working effectively with the HR team, Centers of Excellence and other key stakeholders to achieve against personal and organizational objectives while supporting others to achieve wider business/HR goals * Ability to build relationships with diverse groups of stakeholders across the business and HR function Project Management * Understands the importance of working in a disciplined manner and has a good understanding of the basics of project management and applies those to work * Works in a structured way with strong attention to detail & has a self starter attitude Stakeholder and Relationship Management * Understands the need to work collaboratively and constructively with internal and external stakeholders to achieve goals * Ability to partner at senior levels within the business and provide commercially aligned, pragmatic solutions to business issues The successful candidate is expected to have * University degree * Strong communication and collaboration skills * A desire to achieve and develop a career in HR * Good social skills * A positive, can-do and pragmatic approach to challenges and complexity * Ability to navigate ambiguity * An organised approach to work with good prioritization and time management skills and strong attention to detail * A high degree of both intellectual and emotional intelligence, self awareness and a commitment to their personal and professional development * Very good, practical knowledge of Irish Labor law with hands-on experience in * personnel files maintenance, * working time records and its calculation inc. shift work, work on Sundays and Legal Holidays, vacation and other absences * employment relationship documentation preparation and maintenance (contracts of employment, amendments, termination of employment documentation etc.), * day to day cooperation with benefits vendors, external payroll service providers Languages Fluent English Location Bedfont Lakes, UK Only successful candidates will be contacted No Agencies Please hr; human resources; hr manager; hr officer
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We are currently looking to recruit a Human Resources Manager to join an established legal firm. The position is responsible for the oversight and support of all facets of the HR function, ensuring that the role acts as a business partner (i.e. to make a strategic contribution to support the delivery of the firm's business plan) The role will report to the Board of Directors and will primarily be based at our Harrow on the Hill office, requiring travelling to other offices as and when required. To be successful in this position you will have previous experience of working within a fast paced and creative environment. Our HR team prides itself in contributing at a strategic level to the success of the firm. While exposure to legal services will be an advantage, we recognise the relevance of transferable skills and will be able to support the integration into a legal environment for the right candidate. You will be required to be a HR Generalist, preferably with MCIPD status (Associate CIPD status as a minimum) and have a proven track record of managing complex and multiple employee relations cases with minimal support. Day to day, the role will involve all aspects of Employee Relations, Training and development, Recruitment and selection, Performance management, Salary benchmarking, Succession planning, HR Projects, Payroll and Benefits, Management and Leadership of the HR team on all HR activities, Health and Safety. Training Contracts - to ensure compliance with the Law Society requirements in regard to the management of Training Contracts' allocation. If you are interested in applying for this vacancy please email your CV with a Covering Letter.
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Knight Frank - Office Manager St Johns Wood 27,000 - 30,000 per annum Knight Frank's London Residential Sales team has long been responsible for unparalleled success in the sale of high quality and prestigious London homes. Our St Johns Wood office and our Hampstead office are both currently looking for an Office Manager to ensure the smooth running of the branch. You will be responsible for general office organisation such as handling client and applicant enquiries and administering the sales processes efficiently. You will act as the office liaison person for HR issues and will therefore be in charge of recruitment, representation, training and daily supervision of support and showover staff. Additionally you will be required to handle all facilities issues for the branch, produce excel reports, maintain accurate records of financial information relating to your team, update databases and deal with any ad hoc administration. You will also be required to act as the Total Image Manager for the St Johns Wood office which includes working on branch marketing projects, preparing text for advertisements/brochures, maintenance of the website and preparing window cards for display. For this element of the role you will be required to liaise with the marketing and research teams, as well as regular liaison with clients. The ideal candidate will have proven experience in a similar role with fantastic Microsoft Office, typing and database skills. You will be organised, pro-active and hands-on with great administration skills and the ability to multitask. A strong communicator capable of influencing others successfully, with a professional, proactive and helpful manner is also required as well as a genuine interest in property. office manager property admin hr
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Area Manager The Area Manager for the South East is responsible for managing the SE area of England for our Rehab division. BES is a business selling medical and healthcare products and services to the National Health Service, private organisations, and individuals across the UK and Ireland. BES Rehab focuses on specialist departments such as wheelchair services, podiatry clinics, special schools, and spinal injury hospitals. The job involves educating customers about the principles behind what we sell, assisting customers with assessing and prescribing our equipment, and working at all levels within the customers' organisation to ensure strong sales of our products. The Area Manager is responsible for arranging and managing all their own appointments. A key aspect of the role is seeking out, managing, and maintaining new and existing sales opportunities. The most frequent activities are: product demonstrations, fittings and assessments, meetings with managers, training courses/seminars, preparing quotations, and performing consignment stock checks. We are looking for an Area Manager who has good self-discipline and can work well on their own. You will need the self-confidence to be able to present yourself in front of customers. A high level of both computer and English literacy is essential. Due to the nature of the territory you will need to be willing to travel a great deal, work flexibly, and often be away from home. We are looking for a candidate with a degree, preferably in a health or business discipline, but others will be considered. In return for your commitment, this job can be extremely satisfying as the work you do can dramatically change the lives of those in care, with an illness, or those with a disability. As a company, we offer a very friendly work environment, and every opportunity for you to excel. From day one we will offer you all the training you need in order to be successful. We also always support any member of the team who wants to further themselves through education. There will be the opportunity throughout the year to attend UK conferences and exhibitions, and the occasional chance to visit international ones as well. As part of the job we will provide a company car, laptop, and phone for business use. We offer a competitive salary with a commission and performance bonus scheme. If you are a self-motivated and strong-willed individual wanting to carve a career for yourself in sales, then please send us your CV, two references, and a covering letter indicating why you are ideal for this position, what you would expect from us, and what you think makes a great sales person. sales key account manager health medical area manager business south east business development manager sales executive graduate
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Requirements Manager Guildford, with travel 6 months + ext Working for my client a well-established and fast growing consultancy a Requirements Manager is required to work as part of a multi discipline team on a large government programme. Based in Guildford, but with travel required. As a Requirements Manager you will be expected to assist in the capture and management of requirements through the project lifecycle. Your responsibilities will include: *Manage the validation of requirements, in using UML, use cases and business process models *Ensure complete traceability of requirements *Manage the complete change control process The successful Associate will have a strong background in requirements management using DOORS, with a proven ability to provide a methodical and detailed approach to ensure clear requirements are captured. You will be capable of implementing and managing trace across full lifecycle and tools including DOORS, Sparx EA and HP Test Director. For more information on these new requirements please send your CV to Gemma Pearce http:// ... /in/gemmapearce All applications will be treated with complete confidence. People Source will pay a referral bonus between £200 and £500 if you recommend anyone to this position. Terms and conditions are on our website, ...
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