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Vanquis Bank Don't show me jobs from Vanquis Bank

Salary

Up to £22,000 per year

Location

ME44EL Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Operations Analyst If your dream is to one day number amongst the best in business, then Vanquis Bank is the place for you. The working environment is vibrant, fast moving and hard working. We also place a high value on our people and their development, as it is only through them can we achieve our growth plans. If you are ambitious and want to grow your career within the Financial Services sector then this role is definitely for you. Vanquis Bank is growing 35% year on year in the UK and expanding overseas. This is an ideal time to join a growing business and carve out a career as part of the next generation of management. As an Operations Analyst you will develop your analytical, management and leadership skills and produce World class deliverables for a World class operation. We want you to challenge current processes and technology and design innovative solutions to complex problems. You'll need to propose, develop and deploy strategies that create measurable steps towards our business goals. We are offering a limited number of candidates the first step on a career ladder as an Operations Analyst *A dedicated mentor from our highly skilled and experienced Management team *The chance to get great insight to our business as a whole and specialise in a selected number of areas *Training - both in house and externally *Invaluable on the job, practical experience - you'll be part of either Credit Operations, Sales and Service or Business Analytics but will have contact across the whole business *A view of a financial organisation from all aspects - the forecasting, the costs, the people, the analysis and of course, the service we provide To be considered you'll need *A numerate degree (for example Maths, Economics, Engineering or any Science) at 2:1 *Some work experience, particularly in the financial sector, would be an advantage but is not essential - aptitude is more important *The ability to demonstrate strong numeric and verbal reasoning skills *To be a self starter who is able to take an idea from concept to delivery and then measure the results *To be assertive enough to make sure your voice is heard but a good networker who can be flexible *A can do attitude with the ability to stay focussed on results and solutions even if there are set backs *To be enthusiastic and ambitious and someone who can thrive in our open and dynamic environment *Commitment - to your future and ours As well as a fantastic opportunity in its self we are offering a generous salary (22,000 p.a.) and an exciting benefits package. We are the kind of people who want to do well for themselves and are committed to going the extra mile for each other too. So, if you think you've got what it takes to join us we'd love to hear from you. Closing date 8 June 2012 operations analyst analytical graduate degree

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IBB Solicitors Don't show me jobs from IBB Solicitors

Salary

£0 to £0 per month

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

IBB offers all its staff exceptional opportunities in an exciting and supportive working environment. Our culture encourages our individuals to develop expertise and eminence in their own professional area. To do this requires the hard work and dedication of leading individuals throughout our Business Support teams. As West Londons leading law firm, IBB enjoys a reputation for representing significant clients in complex legal matters. We are always looking for talented individuals with the ability, integrity, and initiative necessary to maintain these qualities and to ensure that our firm continues to be a stimulating and rewarding place to work. What we look for As a growing firm, we recruit professional business support staff at all levels. We look for individuals who * flourish in a challenging professional environment * actively seek to add value in all that they do * are eager to work hard, learn new skills and take ownership of their career * embrace the ethos of IBB and share our core values * have a record of academic excellence and personal achievement * are excited about the prospect of being a part of IBB We value the skills, knowledge, expertise and relationships that quality individuals bring to the firm. At the same time, we are sensitive to the challenges involved in making a transition to a new firm, and we therefore invest considerable time and resources to facilitate your integration in to the firm. Job purpose: The primary purpose of the role is to assist with the ongoing and planned improvements of the Firms business systems. This will include developing Case Management and Business Process Systems working with other members of the IT team along with representatives of specific business areas. Additionally, to create business information reports by extracting information from various sources and presenting in a clear format. Also, the job holder will provide assistance with resolving issues relating to the business systems. Principal Accountabilities: 1. Analyse business requirements for specific projects and translating requirements into business process diagrams ready for development. 2. Configure the DMS, PMS and BPS systems to operate as defined in business process diagrams. 3. Maintain the business systems databases by adding or changing information as required. 4. To challenge why and how business processes are currently undertaken and offer alternatives that will reduce cost and therefore time and improve quality and the overall client experience. 5. Assist with business systems change projects as changes are identified 6. Extract information from business systems for analysis by various parties within the firm. 7. Produce bespoke management reports with information stored in the business systems that is not otherwise available 8. Undertake projects, designed to resolve repetitive or disruptive issues that are ongoing 9. Assist with projects to replace or update the business systems and associated bespoke applications 10. Maintain documented information of systems design and configuration 11. Work closely with other Development Analysts to share knowledge, ideas and provide discussion. 12. Any other task that might normally be expected of a Development Analyst Person Specification Competencies and behaviours * Good customer service skills * Good communication skills * A team player, able to work with all members of the IT team * Highly organised * Strong project management skills * To project a mature professional attitude * A good understanding of legal terminology * Accurate and diligent Technical knowledge * Case Management or Business Process systems experience (Ideally FloSuite otherwise Axxia, Solcase, Pilgrim or TFB) * Document Management Systems (Ideally Filesite) * Practice Management Systems (Ideally Axxia otherwise Aderant, Elite or Pilgrim) * Business and systems analysis skills * Microsoft SQL Database * Scripting Stored Procedures, Javascript and MS Visual Studio * Microsoft Office document template creation and manipulation * Creation of reports and business information Qualifications * A minimum of 3 GCSEs, Grade C or above. Previous experience * 3-5 years working with Business process and Case management * Experience of business systems in a legal environment preferable Other * A car owner / driver * Able to work from any IBB location * Able to work out of hours when required Remuneration Up to 35,000 per annum

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Spargonet Consulting Don't show me jobs from Spargonet Consulting

Salary

£0 to £0 per month

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Full time

Accounting Business Analyst/ Accountancy Business Analyst Global Commodities Trading Spargonet Consulting plc require an Accounting Business Analyst to undertake the business analysis around the interfaces between a new Accounts package and a Trading package for a Global Trading client of ours. The role will involve business analysis to understand how trading transactions are converted into Accounting journals for effective statutory reporting. Ideal candidates will have Accountancy experience (ideally as a qualified Accountant e.g. ACA or CIMA certification) together with excellent communication, inter-personnel and presentation skills. Any experience in an investment banking or trading environment would be of particular interest. Exceptional opportunity for an ambitous Business Analyst! Spargonet Consulting Plc is a leading IT consultancy with over thirty year`s pedigree and experience of supplying IT services to household name blue chip clients within a range of business sectors. By joining the personable team at Spargonet, you become a valued member of our personnel with good prospects of a rewarding and challenging career by joining our associate network. All applications welcome for an informal and confidential discussion. accounting business analyst accountancy business analyst cima acca analyst accounting aca

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Spargonet Consulting Don't show me jobs from Spargonet Consulting

Salary

£0 to £0 per month

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Full time

Invoicing Business Analyst Spargonet Consulting, an estalished IT Services Company with 35 years pedigree, is seeking an Invoicing Business Analyst to work for a highly successful Trading House in London. Invoicing Business Analyst required with demonstrable experience of delivering IT around Finance and Accounting. The role will involve undertaking the analysis around purchases and sales invoices and the link to VAT and accounting systems. The role is part of a larger accounting systems replacement project. Ideal candidates will be able to demonstrate solid business analysis skills together with detailed, finance, accounting and purchase/sales invoicing knowledge. In addition candidates must have excellent communication and inter-personnel skills and a strong attention to detail. Experience of working on similar projects is essential. business Analyst finance accounting invoice Spargonet Consulting Plc is a leading IT consultancy with over thirty year`s pedigree and experience of supplying IT services to household name blue chip clients within a range of business sectors. By joining the personable team at Spargonet, you become a valued member of our personnel with good prospects of a rewarding and challenging career by joining our associate network. All applications welcome for an informal and confidential discussion. invoicing business analyst

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Vanquis Bank Don't show me jobs from Vanquis Bank

Salary

Up to £35,000 per year

Location

ME44EL Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At Vanquis we offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010, 2011 and 2012 and have now accepted over 1 million customers. We provide an outstanding service to our customers and this is reflected in the fact that over 80% of our customers would recommend us to a friend. We've got a great business, fantastic people and ambitious growth plans. By taking advantage of this great opportunity to join us as a Contact Strategy and Dialler Analyst you can become part of a business where people come first and employee engagement is recognised as a major key to company success. Vanquis Bank is growing 35% year on year in the UK and expanding overseas. This is an ideal time to join a growing business as a Contact Strategy and Dialler Analyst. Live contact with our customers is vital to our success and you will be able to see the impact of your work in headline business metrics. Vanquis is an industry leader in telephony contact and you will need to be an innovator as well as an imitator. As our Contact Strategy and Dialler Analyst you will be responsible for designing and delivering improvements in our contact effectiveness with our customers through voice, SMS, Email and new media. You'll build solutions with our technology partners as well as measuring and maintaining the effectiveness of our existing portfolio of contact methods. You will drive operational focus based on your findings and use an innovative approach to come to the best solution. Skills and Experience: Essential *Some knowledge of T-SQL programming in SQL Server or PL/SQL programming in Oracle *You hold a degree of 2:2 or above *You are able to demonstrate strong numeric and verbal reasoning skills and a logical approach to problem solving *You are a self starter who is able to take an idea from concept to delivery and measure the results *You need to be a collaborative team player who thrives in an open and dynamic environment. You are able to communicate effectively at all levels and pitch your oral and written communication at the right level depending on your audience. You are assertive enough to get your voice heard and remain focussed on delivery and solutions. Advantageous *Knowledge of stored code including procedures and triggers *Advanced Excel skills, including VBA macro programming *Work experience in an analytical role, especially in the finance sector *Knowledge of a progressive dialler system

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SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Setup and Training Analyst SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking two Setup and Training Analysts to setup new customers on SiteMinder's systems and to provide effective and high quality training to our valued clients. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and the ability to configure and update extranets. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus in this role. Main Responsibilities: * Setup new customers on SiteMinder's systems * Provide training to hotels over the telephone and occasionally in person * Schedule and arrange training sessions, maintain the Training Diary * Accept cases from CRM system based on, and work to, SLAs * Update CRM case information, recording progress and communication with customers or vendors Essential skills: * Experience delivering IT, computer or online training * Strong computer literacy (PC or Mac) using multiple browser types (Firefox, Chrome) * English first language or completely fluent * Experience working within an SLA environment, managing multiple deadlines * Excellent customer service, team and communication skills * Self-starter and strong end-to-end incident ownership abilities * Excellent organisational skills and attention to detail Desirable skills: * Second language (Spanish, German, French, Italian etc) * HTML (basic) SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. setup and training analyst spanish german french italian xml html saas crm customer relationship management

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SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Service Desk Analyst - Spanish SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Service Desk Analyst, ideally with 2+ years experience, to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: * Provide support to our customers via telephone and email * Diagnose and solve problems * Escalate cases to 2nd Level where required * Accept cases from CRM system based on, and work to, SLAs * Update CRM case information, recording progress and communication with internal staff, customers or vendors * Collaborate with and assist other Support Team members Essential skills: * Fluent in Spanish and English * Strong computer literacy (PC or Mac) using multiple browser types (Firefox, Chrome) * Experience working within an SLA environment * Excellent customer service, team and communication skills * Self-starter and strong end-to-end incident ownership abilities * Excellent organisational skills; attention to detail is critical Desirable skills: * Basic HTML SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. service desk analyst spanish html

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Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Surbiton Hill Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in Surbiton/ Crawley. We are currently recruiting a Trainee Service Desk Analyst for our Specialist Holiday Group sector. SHG is part of TUI Travel PLC Specialist & Activity Sector. As part of an IT technical Team the primary role of the Trainee Service Desk Technician is to take proactive role supporting the businesses in the maintenance and upkeep of existing IT infrastructure, IT applications, IT equipment and UK Telecoms services. What You'll Be Doing * Provide first line IT/Telecoms support to the SHG business. * Assist in supporting and maintaining all IT hardware and Telecoms. * Assist in Installing and maintaining network cabling and associated hardware as necessary. * IT Software support, installation and configuration. * Help or investigate how to help users with their normal day to day IT/Telecoms issues. * Assist in the administration and maintenance of Communications (both voice and data), email and blackberry services. * Be second point of contact for all IT/telecoms related issues at all SHG sites, including overseas. * Assist/liaise with contractors, third parties and/or other members of the group in supplying IT services to the SHG business. * Ensure all relevant information/paperwork relating to IT is communicated effectively and accurately, internally within IT support and externally to the business. * To assist and/or deliver project work out side the scope of support when required * To ensure service levels, team objectives and KPI's are met. * Pro-actively identify problems and trends and propose solutions and recommendations to optimise systems performance and stability. * To assist in transition process from either an internal or external IT development team into IT support. * Create and maintain IT support documentation where missing or incorrect. What We're Looking For Key Knowledge of: * Windows XP/7, server 2003/2008, Linux and MAC OS support and administration experience. * Home, small business and/or wireless technologies exposure. * Use of Microsoft Office products Other Requirements * An effective team - player with a flexible attitude and a willingness to help. * Driven by the aim to provide users/clients with the best possible service. * Willing to learn new skills and cross train. * Excellent communication skills necessary to communicate within diverse workforce * Customer oriented approach required to ensure the service provided is efficient. * Ability to work as part of a multifunctional global team. * Strong team player * Adaptable to changing priorities. * Clean EU drivers licence * Ability to travel overseas for short periods of time. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton trainee service desk analyst surbiton it infrastructure applications it equipment windows xp 7 linux and mac os support strong team player communication skills