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At Vanquis we offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010, 2011 and 2012 and have now accepted over 1 million customers. We provide an outstanding service to our customers and this is reflected in the fact that over 80% of our customers would recommend us to a friend. We've got a great business, fantastic people and ambitious growth plans. By taking advantage of this great opportunity to join us as a Contact Strategy and Dialler Analyst you can become part of a business where people come first and employee engagement is recognised as a major key to company success. Vanquis Bank is growing 35% year on year in the UK and expanding overseas. This is an ideal time to join a growing business as a Contact Strategy and Dialler Analyst. Live contact with our customers is vital to our success and you will be able to see the impact of your work in headline business metrics. Vanquis is an industry leader in telephony contact and you will need to be an innovator as well as an imitator. As our Contact Strategy and Dialler Analyst you will be responsible for designing and delivering improvements in our contact effectiveness with our customers through voice, SMS, Email and new media. You'll build solutions with our technology partners as well as measuring and maintaining the effectiveness of our existing portfolio of contact methods. You will drive operational focus based on your findings and use an innovative approach to come to the best solution. Skills and Experience: Essential *Some knowledge of T-SQL programming in SQL Server or PL/SQL programming in Oracle *You hold a degree of 2:2 or above *You are able to demonstrate strong numeric and verbal reasoning skills and a logical approach to problem solving *You are a self starter who is able to take an idea from concept to delivery and measure the results *You need to be a collaborative team player who thrives in an open and dynamic environment. You are able to communicate effectively at all levels and pitch your oral and written communication at the right level depending on your audience. You are assertive enough to get your voice heard and remain focussed on delivery and solutions. Advantageous *Knowledge of stored code including procedures and triggers *Advanced Excel skills, including VBA macro programming *Work experience in an analytical role, especially in the finance sector *Knowledge of a progressive dialler system
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SQL Server Database Developer At Vanquis we offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010 and 2011 and have now accepted over 1 million customers. We have a vacancy for a SQL Server Database Developer to help us provide an outstanding service to our customers. 80% of our customers would recommend us to a friend. We've got a great business, fantastic people and ambitious growth plans. By taking advantage of this great opportunity to join us as a SQL Server Database Developer you can become part of a business where people come first and employee engagement is recognised as a major key to company success. Our SQL team of seven are currently working on the launch of new platform supporting International cards and UK Loans, Application system upgrades, Enterprise Data Warehouse and BI development as well as continual improvement of the core Credit Card business. In summary, your key responsibilities will be: *Architect and build new database (T-SQL) and ETL solutions (SSIS/ DTS) for strategic projects and key business initiatives *Provide consultancy to business users where required translating technical terminology and concepts for the understanding of the end user *Design and create Business Intelligence solutions (cubes) *Support SQL Server environments and processes to achieve departmental and company BAU uptime SLAs (including out of hours support as standard) *Ensure the department's adherence to the banks change and release management practises supported by appropriate source control tools (Redgate SQL Source Control and Microsoft Team Foundation Server) More specifically, you'll need to cover the following: *Development and Maintenance of T-SQL Scripting, Stored Procedures, DTS/SSIS and ETL routines *Create and maintain OLAP cubes using SSAS *Develop and maintain reporting using SSRS and other tools *T-SQL query optimisation *Ensure that new data sources are compatible with the data warehouse infrastructure and can be accommodated via ETL techniques *Provide consultancy to business colleagues (departmental and project orientated) regarding application, solution, ETL and database development and design. *As and when required, carry out database administration and maintenance tasks including capacity planning, security and integrity planning, index generation, performance tuning (including ETL and stored procedures) and any other associated administration processes *Support and adherence to Change Management practices *Work with Third Parties to deploy changes to data structures and content *Troubleshoot failures of implemented processes, including those designed and implemented by other Database developers, administrators or external resources *Migration to, and support of, SQL 2008/12 including rewriting of DTS ETL procedures into SSIS You'll need knowledge of the following: *Database development techniques and technologies *Data Warehousing techniques and technologies *SQL 2005/8 (essential) Experience, skills and behaviours: *You also have a proven track record in database design, development and ETL technologies and excellent Transact SQL skills *You are trained and practiced in Data Warehouse technologies and techniques *You have experience of working on large projects *You have experience of SQL Server database administration techniques and processes *A Microsoft Certified Developer qualification would be a distinct advantage *We need someone who is adaptable and able to work as part of a Team using initiative alongside their more analytical skills *You'll need to be a strong communicator who is able to build relationships whilst driving and managing change *You are confident in your decision making and understand the change management process
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Multi Channel Consultant now needed within Communicator Corp, an industry leader in the provision of enterprise digital communications. Communicator Corp provides innovative technology-based solutions, strategy and expertise across the key digital channels of email, mobile, social and web. Our exceptional service has seen our repertoire grow to circa 200 clients across the globe and we create in excess of 100 million in revenue for our clients each year. Our constant aim is to "deliver beyond expectation" - both in terms of the products we provide and the service we deliver. As the Multi Channel Consultant, you will assist clients during the pre-sales, implementation and in-life stages of their contract and ensure that additional value is provided to each and every customer through the provision of consultancy. The Multi Channel Consultant will enjoy working with our Communicator Corporation Account Management, Business Development, Partner Management, Technical and Product Development teams as well as external clients. This is a fantastic opportunity to use your skills and experience within an organisation that truly values its people and their excellence, so please apply now. Multi Channel Consultant / Project Manager Duties: * Guide clients through the development and deployment of marketing and lifecycle messaging strategies and assist colleagues in securing new clients * Act as the project manager on implementation projects for both new and existing clients * Obtain client requirements relating to their email and mobile management needs and document them in a logical and concise manner * Perform detailed analyses across programs, campaigns and segments, make actionable recommendations for improvement and propose solutions * Proactively liaise with clients to highlight industry developments and best practice * Support Sales and Account Management in reaching aggressive sales targets (i.e. proposal writing, project scoping, presentation of custom solutions, etc.) Multi Channel Consultant / Project Manager Person Specification: * Experience in project management and account management * Excellent communication and client-facing skills * An interest in email and mobile management and a desire to develop knowledge in these areas * Ability to document client solutions in a format understandable by both technical and nontechnical contacts * Ability to liaise with clients, work towards a mutually beneficial solution and up-sell wherever possible The Multi Channel Consultant will be bringing new technical expertise and project management experience to our established team. In return, you'll receive a competitive salary, contributory pension scheme, life assurance and 25 days' holiday. Please get in touch today to become a part of our forward-thinking company. multi channel consultant project manager digital communications
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Fast Growing Sales & Marketing Firm With Immediate Openings Global Platinum has a number of openings for Sales & Marketing Representatives. Ideal candidate would posses: Great communication skills, and the ability to deal with all different levels of the general public An great work ethic A determined attitude towards your work The ability to listen and learn The ability to work in the Bournemouth and surrounding area The 'Nice-To-Haves' for this Sales / Customer Service Representative opening: Some experience of sales, marketing, customer service, promotions, retail, hospitality, travel, tourism or a similar sector dealing with customers on a face to face basis If you're looking for an opportunity to develop your business communication skills, take control of your development, and work with like-minded people; we'd love to hear from you. We help begin lasting relationships with their new customers by taking time to meet with them in person where they work, live and shop. Previous marketing and sales experience is not required because our clients run educational workshops and provide relevant training materials. Earnings are accumulated on a daily basis, and rewarded only on completed sales. We are looking for candidates with strong communication skills, who enjoy interacting with people, and can contribute in a business environment. *If your initial interview is a success, you will be asked to spend a day with an experienced representative to gain a full understanding of the responsibilities involved. Since you cannot actively participate in any sales during this day, you will not be entitled to compensation. When you return to the office that evening, we will look to make a mutual final decision. We've found that this is very helpful in determining if the opening is right for you. * marketing customer service graduate retail sales business deveolpment
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* The Project Manager's key role is to plan and deliver projects adhering to quality expectations, as per agreed timelines, and within agreed budget and project tolerances. * This includes liaising with the business, the stakeholders and engineers to acquire resources and coordinating the efforts of team members and trusted partners and consultants in order to deliver projects according to plan. * The Project Manager will also define the project's objectives and oversee quality control throughout its life cycle. * Direct and manage project lifecycle from the point of inception to completion * Define project scope, goals and deliverables * Develop and track realistic project plans and manage project milestones, dependencies and critical path. * Manage commercial negotiations with 3rd party suppliers and vendors and demonstrate value for money spent / budgeted. * Work with management team to accurately estimate the resources required to deliver the project goals. * Identify and resolve issues and conflicts within the project team, escalating appropriately when necessary. * Deliver status reports, proposals, requirements documentation and presentations. * Proactively manage changes in project scope, identify potential crises, and devise contingency plans. * Coach, mentor, and motivate project team members, influencing them to take positive action and accountability for their assigned work. * Build, develop, and grow any business relationships vital to the success of the project and deliver effective communication plans. * Conduct project closure review / post-implementation review and create a recommendations report in order to identify successful and unsuccessful project elements. * Adhere to agreed Delivery Framework and suggest continuous process improvements by incorporating industry best practices wherever appropriate. * Proven ability to manage IT projects within and education environment: * Prince2, certification * Strong familiarity with project management software, such as MS Project * Experience at working both independently and in a team-oriented, collaborative environment * Preference will be given to candidates with proven Project Management experience in a education related environment. * Proven track record in developing, implementing and managing change to process and governance models successfully * Proven project management skills, preferably within a complex IT environment * Strong knowledge of best practice project management standards * Excellent stakeholder management skills, up to and including senior management. * Delivering results: ability to plan and organise self and work in order to achieve objectives and targets. * Strong and proven influencer and communicator with stakeholder at all levels project manager education stakeholder ms project
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Finance Manager- Support Services Canary Wharf- 55,000- 60,000 Role and responsibilities: Deliver all aspects of the clients Support Services financial management & control and business performance management; ensure compliance with Statutory and group reporting requirements, maintain financial integrity. Key Accountabilities: - Delivery against the objectives for financial control, working capital management, performance reporting and added value specified by the Financial Controller. - Provision of financial information, expertise, training and support to the Support Services budget holders to facilitate decision making. Drive cost and working capital management. - Maintain effective business performance management and challenge to ensure best and efficient use of funds and provide budget managers with insight into financial performance and timely advice on corrective actions. - Ensure that divisional management information is relevant, accurate, timely and appropriately presented to the Support Services budget holders and Central Finance, along with the key issues. Identify business risks and opportunities and ensure communicated / mitigated / capitalised on. - Use benchmarking to assess cost efficiency of Support Services. Identify business improvement opportunities, communicate and implement. Spread best practice. - Manage the Support Services budgeting, forecasting and business planning processes and ensure the overall validity of the output. - Review and challenge project and capital expenditure proposals to ensure that they are financially robust and deliverable within funding constraints. - Ensure compliance with all statutory requirements, accounting standards and Group policy. Ensure that there are appropriate controls and procedures in place to safeguard the assets of the business. Maximise the division's use of financial systems to streamline processes and procedures. Required Skills and Experience: - Qualified accountant (ACCA, ACA, CIMA or equivalent) with significant post qualification experience in a commercial environment - Analytical and structured in approach but with a commercial outlook - Excellent communication, negotiation and influencing skills, able to challenge - Team player - Demonstrates drive and determination to achieve results and is pro-active and self-motivated. - Communicating to engage; Collaboration; Delivering Results; Being Accountable. finance manager support services group reporting financial control business performance central finance finance
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Head of Risk Management Operations Canary Wharf- 60,000- 70,000 Role and responsibilities: Establish and embed risk management within Operations. This will include reviewing and updating all existing processes so that risk management increases the likelihood of Operations delivering the annual Asset Management Plan (AMP) and other business plans. The directorate should experience minimal shocks or surprises. Key Accountabilities: - Act as focal point for risk management within Operations. - Manage the risk processes from identification, assessment, response and reporting. - Review and make recommendations on the all significant risks indicating whether they have been correctly identified and are being appropriately managed. - Agree risk roles and responsibilities for Operations, managing competence and delivering a training plan so operational mangers understand what is expected of them. - Integrate risk management into all Operations business and investment decisions including the annual AMP process and financial forecasts and the periodic dashboards - Manage ARM so all risks are quantified and managed in accordance with corporate procedures. - Direct the Operations Risk Management and Risk Working Group reporting requirements whilst improving risk reporting to the directorate. - Embed risk management into Operations creating a proactive risk management culture whereby delivery manager's value risk management as a key tool to help them to achieve their targets. - Support the delivery of risk requirements of Pas 55. - Identify and support key areas of the business where audit resources should be utilised. - Develop and implement a common risk reporting format across Operations aligning with the company's process. Required Skills and Experience: - A degree (or equivalent) / professional qualification in engineering / business or risk management. - A good understanding of the risks facing Operations over different asset classes. - Ability to influence and drive change at all levels of the organisation. - Excellent communication skills able to explain complex issues in a straight forward manner - Proven record of change management in a commercial organisation. - Strong project management skills and a proactive approach. - Influencing and communicating; Taking initiative; Drive for results; Managing performance. risk operations head of risk management operations asset management reporting amp
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Full-time graduate opportunities in IT Risk & Security, Autumn 2011 with PwC About PwC We help our clients and our people create the value they want. Voted number one in The Times Top 100 Graduate Employers survey for the last seven years, we'll give you the best possible start to your working life. We have a number of new and exciting specialist opportunities within our Risk Assurance team, an area of investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. IT Risk & Security As a member of the Risk Assurance IT and Project Assurance team, you will be joining an area of significant investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. To support this growth we are looking to recruit Information Technology Risk and Security Graduates. The successful candidates will predominately focus on IT consulting engagements for clients in the areas of IT Security, IT Governance, Business Continuity/Disaster Recovery, Infrastructure and numerous other IT risk areas. Training and certifications will be provided with numerous opportunities for both personal and professional development. The role will require frequent travel to client sites. Work will be on predominantly local clients across all industry sectors; however this may extend across the UK. Locations London, Reading What you need You'll need at least 300 UCAS points (24 using the old tariff) or equivalent and you must have, or be on course for, at least a 2.1 result in your degree, from any university. The subject of your degree is not important, however, you will need to have a passion for a career in IT. An alternative application route is via our inspired talent programme. Maybe you don't have the grades we're after, because you've invested time in extra-curricular activities that show you're exceptional. If so, you could still join us through our Inspired Talent programme. graduate opportunities in it risk security
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Full-time graduate opportunities in Public Services IT Risk & Security, Autumn 2011 with PwC About PwC We help our clients and our people create the value they want. Voted number one in The Times Top 100 Graduate Employers survey for the last seven years, we'll give you the best possible start to your working life. We have a number of new and exciting specialist opportunities within our Risk Assurance team, an area of investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. Public Services IT Risk & Security As a member of the Risk Assurance IT and Project Assurance team, you will be joining an area of significant investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. To support this growth we are looking to recruit Information Technology Risk and Security Graduates. The successful candidates will predominately focus on IT consulting engagements for clients in the areas of IT Security, IT Governance, Business Continuity/Disaster Recovery, Infrastructure and numerous other IT risk areas. Training and certifications will be provided with numerous opportunities for both personal and professional development. The role will require frequent travel to client sites. Work will be on predominantly local clients within the public sector; however this may extend across the UK. Locations London What you need You'll need at least 300 UCAS points (24 using the old tariff) or equivalent and you must have, or be on course for, at least a 2.1 result in your degree, from any university. The subject of your degree is not important, however, you will need to have a passion for a career in IT. An alternative application route is via our inspired talent programme. Maybe you don't have the grades we're after, because you've invested time in extra-curricular activities that show you're exceptional. If so, you could still join us through our Inspired Talent programme. full time graduate opportunities in public services it risk security autumn 2011 with pwc degree
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Full-time graduate opportunities in Data Assurance, Autumn 2011 with PwC About PwC We help our clients and our people create the value they want. Voted number one in The Times Top 100 Graduate Employers survey for the last seven years, we'll give you the best possible start to your working life. We have a number of new and exciting specialist opportunities within our Risk Assurance team, an area of investment and opportunity. With plans for significant growth due to our clients demand for greater assistance with increasingly complex IT risks, this is an exciting time to join the team. Data Assurance Our Risk Assurance practice is looking for graduates to join their Technology Assurance teams to assist in the delivery of client facing assignments in areas including: * Design and deliver complex Computer Assisted Audit Technique (CAAT) programmes in support of financial and internal audit engagements; * Design complex data models to support financial transactions and audit assignments; * Perform spreadsheet assurance assignments to confirm that complex spreadsheets are working as expected. * Deliver programs and data models in either SQL, ACL (Audit Command Language), VBA or Access with training provided. * Assist in data migration and data quality assignments, helping clients migrate or improve data within their systems. Clients are focused around Consumer & Industrial Products and Services, Financial Services, Technology Information, Communication, Entertainment and Energy Industries. Work will be on predominantly local clients across all industry sectors; however this may extend across the UK. Much of the work will be office based, however, travel to client sites will also be required. Some prior knowledge or an aptitude for programming is preferred. Locations Birmingham, Gatwick, Leeds, London, Manchester, Newcastle, Southampton, St Albans, Uxbridge What you need You'll need at least 300 UCAS points (24 using the old tariff) or equivalent and you must have, or be on course for, at least a 2.1 result in your degree, from any university. The subject of your degree is not important, however, you will need to have a passion for a career in IT. An alternative application route is via our inspired talent programme. Maybe you don't have the grades we're after, because you've invested time in extra-curricular activities that show you're exceptional. If so, you could still join us through our Inspired Talent programme. birmingham gatwick leeds london manchester newcastle southampton st albans uxbridge
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