Job search results
There are no exact matches to your search
See below for alternatives matching your preferences for locations , or change your search criteria
3 results
Helpdesk Engineer (ID: 1570) Don't show me jobs with titles like this
Basic job- Recruiter
- Azteq Solutions Don't show me jobs from Azteq Solutions
- Salary
- From £15,000 to £20,000 per year
- Location
- Bolton Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
* Providing 1st line support to the Help Desk logging all calls received. * Answering and resolving calls received over the telephone, remote and onsite escalating to Help Desk Supervisor where relevant * Diagnose software and hardware problems liaising directly with 3rd party vendors on behalf of customer where required * Issuing of all Field Service Reports to engineers * Resolving any hardware faults received within the Support Workshop * Providing assistance to the Installation Team with the delivery of School network installations * Experience of resolving support calls on site, over the telephone and using remote services * Knowledge of Windows 2003/Windows 2008 Server Solutions * Knowledge of Windows 7 and XP Pro workstations * Backup solutions ie. Symantec Backup Exec * Fault Finding of Interactive whiteboard solutions ie. SMART/Promethean * Anti Virus Software ie. Sophos * Knowledge of fault finding active hardware such as network switches * Knowledge of fault finding wireless solutions * Experience of working within an educational environment * Basic knowledge of VMware vSphere and Citrix XenApp and Citrix XenDesktop a distinct advantage 1st line support vmware help desk call log windows
- Posted on
- Reference
- ARM1485/93
Applied
Your application for ‘Helpdesk Engineer’ has been sent
Your application has been successfully sent. Thanks for applying!
Systems Support Specialist - FM Systems (ID: 1569) Don't show me jobs with titles like this
Basic job- Recruiter
- Azteq Solutions Don't show me jobs from Azteq Solutions
- Salary
- £0 to £0 per year
- Location
- East Sussex Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
Our client is a successful construction, development, maintenance, investment and management group operating throughout England, predominantly in London and the southern counties. We are seeking an experienced and enthusiastic IT Systems Specialist to join our IT Team in East Sussex Working in a team that supports around 450 users your primary focus will be on supporting and administering the IT systems used in their Facilities Maintenance Division. Previous experience of supporting FM Systems including resource scheduling and mobile functionality is desirable. Support of internal interfaces and interfaces with client systems is also part of this role. Applicants should be able to demonstrate the following experience, knowledge and personal attributes: Support, configure and administer the systems as necessary Respond to a variety of relevant IT Helpdesk support calls Work with external suppliers to escalate and resolve technical issues Monitor and maintain system performance and stability Report writing Database Maintenance (SQL Server 2005/2008) facilities management systems pda support
- Posted on
- Reference
- ARM898/119
Applied
Your application for ‘Systems Support Specialist - FM Systems’ has been sent
Your application has been successfully sent. Thanks for applying!
Technical Customer Service and Support Consultant (ID: 88055) Don't show me jobs with titles like this
Standard job- Recruiter
- Simply Ltd Don't show me jobs from Simply Ltd
- Salary
- From £15,000 to £17,000 per year
- Location
- United Kingdom Don't show me jobs in this location
- Job term
- Permanent
- Job hours
- Full time
We are looking for the ultimate tech savvy individual who not only delivers great customer service but possesses the rare combination of sincerity, warmth and a fast-paced attitude to problem solving. So if you have 'the gift of the gab' and the technical skills to back it up, please read on. Your day to day duties will include: Perform first and second line support for client services and support issues, ensuring these are carried out to the complete satisfaction of the customer Perform daily maintenance tasks on customer networks and servers Keep users informed on status and progress of service tickets 80/20 split role (subject to business requirements) between Technical Support and Sales Administration (no direct sales) Taking responsibility for customer requests and liaising with the Service Desk to arrange installation Outlining customer needs in order to correctly identify any necessary products or services needed and sourcing products with an eye of experience when required Preparing tailored quotes for a wide variety of situations Ad-hoc supporting duties to directors Essential experience: Previous experience of working in an IT role, preferably a Helpdesk position Support of all Windows Server and Desktop Operating Systems Technical understanding of LANs, WANs, fileservers and other networking hardware Microsoft Office applications Previous experience of preparing quotes for client requests A full driving license is ESSENTIAL Must demonstrate: Excellent interpersonal skills in interacting easily with customers and team members Fantastic communication skills to enable you to give clear, concise instructions with patience and courtesy via telephone, email or face to face A proven experience working in an IT environment Ability to analyse problems and quickly identify possible solutions First-hand experience of computerised administration systems For bonus points, you'll also have experience of: Internet connections/router configuration. MS Small Business Server Windows IIS Exchange Server backup software We are consistently exploring the industry and never sit back on our laurels so as a company, we're growing rapidly and evolving all the time. We're excited about learning and need a personality who'll fit in and learn with us as we toy with new concepts and always stay one step ahead. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE NECESSARY TECHNICAL SKILLS support customer service it sales consultant
- Posted on
- Reference
- TSC-MOR
Applied
Your application for ‘Technical Customer Service and Support Consultant’ has been sent
Your application has been successfully sent. Thanks for applying!