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At A Glance Based in Surbiton TUI Specialist & Activity Sector is part of TUI Travel PLC, the world's leading travel organisation and a FTSE 250 company. Operating across the globe including Europe, Australia, North America and Canada, we don't rest on our laurels and have ongoing exciting plans for further international expansion and increased profit growth. We're passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers, from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup! Our Sector is formed of a collection of individual businesses (with over 100 brands), grouped into 6 divisions; PEAK (comprising of Adventure brands), Sport, Education, Marine, North America Specialist and Specialist Holidays Group (comprising of ski businesses and luxury brands). Specialist Holidays Group is the UK's leading collection of niche holiday brands. It is home to the UK's largest ski operator plus 10 specialist UK brands offering high quality, flexible holidays to a range of worldwide destinations. Brand names include Crystal, Meon Villas, Sovereign, Citalia, Hayes and Jarvis, Jetsave, Austravel and Thomson Worldwide. With core customer source markets across the UK and Ireland, the division employs 1,600 staff and delivers revenue of over 500m. TUI Ski is part of the Specialist Holidays Group division and comprises a number of prominent travel brands; Crystal, Crystal Summer, Thomson Ski, Thomson Lakes and Mountains, Flexi Ski and International Mountain Hotels. Crystal is the market leading brand for ski and snowboard holidays in the UK and also has a leadership position within the important lakes and mountains market in the summer. Reporting to the Managing Director of TUI Ski and operating as part of the TUI Ski senior management team; this new role will be responsible for leading and developing a dynamic marketing function to leverage the brand's unique position in both the ski and summer markets. What You'll Be Doing * Responsible for defining and executing a multi-channel marketing strategy to deliver growth by identifying and targeting new customers and maximizing existing customer relationships * Define and implement a cohesive brand strategy across the entirety of the business; assuming the role of brand guardian and driving appropriate engagement with the customer in all forms of communication * The management of all aspects of the marketing function both off-line and online; to include paid search, online advertising, SEO, social media, direct marketing and CRM * Delivery of a marketing approach which is driven by data, insight and a clear understanding of attribution in relation to return on investment * Clear appreciation of the commercial environment and an ability to create timely and effective tactical campaigns * Build strong relationships with commercial marketing partners and deliver effective mutually beneficial joint marketing vehicles * Significant contributor to the overall business strategy What We're Looking For * A minimum of five years senior marketing management experience * Strong leader with the ability to work across all marketing disciplines * Bright, innovative marketer with the ability to drive change and challenge traditional practices * Thorough and current knowledge base of online and direct marketing principles and techniques * Track record in building and developing a strong, performant team that relishes change and challenge * Results driven with a track record in developing successful brand strategies and delivering customer focused segmented marketing campaigns * Strong communication skills and the ability to build excellent internal and third party relationships * Great motivator with the ability to deliver several initiatives within challenging timescales * A passion for travel and ability to travel to destinations featured What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton head of marketing crystal ski surbiton senior management team marketing function strategy customer communication crm social media seo online advertising
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At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Redhill thomson travel advisor redhill part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player
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At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Barnet thomson travel advisor barnet part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player
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At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Surrey Quays thomson travel advisor surrey quays part time flexible retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player
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At A Glance Based in Wimbledon. We are currently recruiting an Accountant for Thomson Sport. Thomson Sport is part of TUI Travel PLC's Specialist & Activity Sector. The Finance Assistant will work alongside the Finance Manager as their right hand support in the accurate presentation of financial information, delivering high quality comprehensive accounts information and assist in the delivery of daily finance department tasks. Other key relationships are with the operations, sales and product team members. What You'll Be Doing * Responsible for weekly KPI reporting to Management team * Process bank receipts and allocate in both finance and reservation systems * Reconciliation of sale imports from reservation system to finance system (SUN) * Support the sales team in the control of the debtor's ledger and cash collection * Record, process and pay purchase ledger invoices within TUI policy guidelines * Process bank payments and ensure accurate allocation of payments to supplier records * Process expense claims in line with the TUI expense policy * Assist in reconciliation of tours and events upon event completion * Monthly review of accruals and pre-payments and other key balance sheet accounts * Assist with preparation of Management Accounts * Supporting the divisional finance policy with the Financial Manager * Other ad hoc project work What We're Looking For * AAT studier/part qualified/qualified by experience * Strong excel and Office skills with attention to detail * Experience of using Sun accounts and Travel Studio is desirable * Motivated, responsible individual who enjoys working as part of a team Job Division: Specialist & Activity Location: Wimbledon accountant sun aat studier part qualified strong excel office skills motivated
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At A Glance A fixed term role until September, based in Wimbledon. We are currently recruiting an Accountant for Thomson Sport. Thomson Sport is part of TUI Travel PLC's Specialist & Activity Sector. The Finance Assistant will work alongside the Finance Manager and the Accountant to support in the processing of sales and cost of sales invoices, the reconciliation of SUN v Travelstudio, and the reconciliations of key balance sheet accounts. What You'll Be Doing * Clearing backlog of processing of cost of sales invoices into Travelstudio * Process bank receipts and allocate in both finance and reservation systems * Reconciliation of sale imports from reservation system to finance system * Assist in reconciliation of tours and events upon event completion * Set up appropriate filing of reconciliations and back up ready for inspection for internal and external audit * Other ad hoc project work What We're Looking For * AAT studier/part qualified * Strong excel and Office skills with attention to detail * Experience of using Sun accounts and Travel Studio is desirable * Motivated, responsible individual who enjoys working as part of a team Job Division: Specialist & Activity Location: Wimbledon finance assistant aat studier part qualified strong excel office skills motivated
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At A Glance Based in Surbiton. We are currently recruiting a Front End Developer for the Specialist Holiday Group sector. SHG is part of TUI Travel PLC Specialist & Activity Sector. Involved in a range of e-commerce projects and activity, the Front End Developer is responsible for producing front-end code to deliver day-to-day web merchandising, content updates and enhancements across the Specialist websites. The web channel is a strategically critical route to market and the Web Sales & Operations teams within each location both play a central role as a driver of business success. What You'll Be Doing 1. Planning & Delivery * Be accountable for time estimates for development work and ensure that work is completed on time. * Manage own workload within a project. * Take a proactive role in identifying and resolving technical and functional errors across all sites * Escalate any requirements that become undeliverable due to changes in scope, resource or cost parameters 2. Developments * Take requirements from within the business for new or changing functionality on the site. * Translate Photoshop designs, producing highly usable, standards compliant and progressively enhanced XHTML/CSS templates and pages. * Work on day-to-day updates to the sites that involve simple graphics work and changes to existing code, taking a steer from the existing site design. * Deliver of on-site promotions, online marketing campaigns and merchandising. * Implement non-geographic published content (e.g. Sales Centre phone numbers, booking T&Cs) * Support the Sales Centre and Trade teams in answering day to day web queries * Support the UX team in developing the front-end for large-scale projects and site redesigns. * Adhere to department standards on code, environment configuration management, project lifecycle, and release procedures. * Ensure developments work across all supported browsers. * Work closely with the Online Marketing ream to ensure all relevant SEO, PPC and analytics requirements are built in from day one. * Maintain a highly organised level of working standard - adhering to our working practices and helping us to develop them to become more efficient and effective. 3. Benchmarking * Regularly monitor developments in E-Commerce, web interactivity and competitor websites and recommend enhancements to TUI Travel's Web Platform * Build your own knowledge of latest web technologies and user centred design through online and offline reading, attending events and sharing knowledge with the other web teams around the business * Transfer knowledge across brands and initiatives. What We're Looking For * 2 years solid, demonstrable web development experience ideally in a delivery focussed commercial environment * Proficient in HTML, Javascript, CSS, jQuery * Experience in at least one of the following scripting languages: PHP, ASP, JSP, .NET * Exposure to XML standards and development * Will have used a Versioning System such as CVS or SVN in a production environment * Knowledge of any of the following an advantage: Apache Webserver, Apache Tomcat, Eclipse, Velocity * Experience of working with content management systems an advantage * Ability to work in a small team, and communicate effectively with department colleagues and key business representatives * Must have excellent attention to detail and the ability to effectively multi-task * Delivery to time, budget and quality expectation, across multiple initiatives simultaneously * A desire and passion for constantly developing websites to keep up with changing technologies What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton front end developer surbiton workload identifying resolving technical functional errors e commerce projects and activity web sales operations photoshop designs xhtml css
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At A Glance Based in Surbiton/ Crawley. We are currently recruiting a Trainee Service Desk Analyst for our Specialist Holiday Group sector. SHG is part of TUI Travel PLC Specialist & Activity Sector. As part of an IT technical Team the primary role of the Trainee Service Desk Technician is to take proactive role supporting the businesses in the maintenance and upkeep of existing IT infrastructure, IT applications, IT equipment and UK Telecoms services. What You'll Be Doing * Provide first line IT/Telecoms support to the SHG business. * Assist in supporting and maintaining all IT hardware and Telecoms. * Assist in Installing and maintaining network cabling and associated hardware as necessary. * IT Software support, installation and configuration. * Help or investigate how to help users with their normal day to day IT/Telecoms issues. * Assist in the administration and maintenance of Communications (both voice and data), email and blackberry services. * Be second point of contact for all IT/telecoms related issues at all SHG sites, including overseas. * Assist/liaise with contractors, third parties and/or other members of the group in supplying IT services to the SHG business. * Ensure all relevant information/paperwork relating to IT is communicated effectively and accurately, internally within IT support and externally to the business. * To assist and/or deliver project work out side the scope of support when required * To ensure service levels, team objectives and KPI's are met. * Pro-actively identify problems and trends and propose solutions and recommendations to optimise systems performance and stability. * To assist in transition process from either an internal or external IT development team into IT support. * Create and maintain IT support documentation where missing or incorrect. What We're Looking For Key Knowledge of: * Windows XP/7, server 2003/2008, Linux and MAC OS support and administration experience. * Home, small business and/or wireless technologies exposure. * Use of Microsoft Office products Other Requirements * An effective team - player with a flexible attitude and a willingness to help. * Driven by the aim to provide users/clients with the best possible service. * Willing to learn new skills and cross train. * Excellent communication skills necessary to communicate within diverse workforce * Customer oriented approach required to ensure the service provided is efficient. * Ability to work as part of a multifunctional global team. * Strong team player * Adaptable to changing priorities. * Clean EU drivers licence * Ability to travel overseas for short periods of time. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton trainee service desk analyst surbiton it infrastructure applications it equipment windows xp 7 linux and mac os support strong team player communication skills
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Overview Sportsworld are a specialist Sports Hospitality agency (and part of the TUI Sports division). Working globally on major sporting events, we deliver hospitality packages and programmes for major Corporates and Sponsors, as well as providing retail packages (Tours). London 2012 will be our 15th consecutive Olympic Games. Sportsworld have been appointed by 8 Olympic Sponsors (including BT, BMW, Samsung and Deloitte), 12 NOC's (National Organising Committees) and a host of other Olympic family clients to deliver their London 2012 hospitality programmes. ROLE Finance Assistant - Hospitality Programme We are currently recruiting for a Finance Assistant to work closely with the Account Director of one of our sponsor hospitality programmes to maintain the budget and provide accurate accounting information to the Finance team. Contract Period: 2nd July 2012 - end of August 2012 tbc. (Please note you would need to be available to work 7 days a week from 20th July -13th August over the Games period.) KEY ROLE REQUIREMENTS * Provide related support to the account management team and the broader Sportsworld London 2012 project team to facilitate the development and delivery of the client's agreed London 2012 hospitality programme * Administration of payments with suppliers as agreed with the Account Director and Operations Managers * Maintain filing systems in accordance with information management guidelines * Process staff expenses and other related expenses (as required) * Provide overall financial administrative support as required to the Account Director and Operations Managers The Individual * Confident communicator - verbal & written * Full literacy with all Microsoft Office suite of programmes/applications, particularly Excel * Organised, numerate and attentive to detail * Enthusiastic and motivated team member * Previous experience working in a high-energy, multi-level, project or finance-based environment with emphasis on timelines and delivery * Ability to work very quickly in a fast-paced and high pressure environment with tight timelines * Ability to work closely with others at all levels both in a highly professional and customer service oriented manner Excellent administrative, internet, and computer skills Job Division: Specialist & Activity Location: London finance assistant london 2012 hospitality programme budget account management filing systems staff expenses financial administrative
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PEOPLE WITH RETAIL SALES OR CUSTOMER SERVICE SKILLS WANTED FOR IN-STORE PROMOTIONS! AC Generations, a leading sales and marketing company in South-East London, recently started a new promotional sales campaign for one of the UK's leading suppliers of telecoms and broadband services. We are looking to increase representation for them at various venues across London, and therefore have multiple sales spots to fill. We are interested in people that enjoy working with customers and are excited about the opportunity to grow personally and professionally, which is why people from a retail sales or customer service background tend to do well in our company. ARE YOU ELIGIBLE TO WORK IN THE UK & OVER 18 YEARS OF AGE (client requirement due to signing contracts)? DO YOU HAVE A SOLID WORK ETHIC AND DESIRE TO SUCCEED AT SALES OR BUSINESS? CAN YOU COMMUTE TO LONDON BRIDGE ON A DAILY BASIS? GREAT, THEN WE WOULD LOVE TO MEET YOU! Unlike a lot of companies these days, we do not require any specific sales experience for our event-based sales openings! We offer daily product-training workshops along with ongoing guidance and support because each individual's sales contribute to the company's overall success. The more customers we provide for our clients, the more opportunities we have to expand and increase our revenues! In order to service our existing clients on a larger scale and acquire new clients in the future, we have a Business Development Programme in place. This is ideal for Graduates or people with an interest in Business Management/ Entrepreneurship. Once you have demonstrated the ability to provide quality customers for our clients on a small scale, we will allow you to observe and participate in our daily business operations so you can prepare to oversee your own market or project. We have multiple sales spots to fill, but are under pressure from our clients to grow ASAP, so do not delay. If you have ever considered getting into Sales or are interested in Business Management opportunities, send your CV straight away! FOR IMMEDIATE CONSIDERATION, SEND YOUR CV TO SAM USING THE ONLINE APPLICATION PROCESS! GENERAL INFORMATION ABOUT US: AC Generations is an established direct marketing company that services a gap in the market for quality face-to-face customer acquisition teams. All openings involve working on a self-employed basis with commission based earnings because this allows you more earning potential! Over the past 3 years, we have worked with a variety of clients in various industries in The Greater London area and in Essex. We are able to provide our clients with new customers on a daily basis through our B2B, B2C, and event-based sales campaigns. customer service or retail or hospitality or waiting or bar or travel or leisure or sport or call centre
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