Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Online marketing is an essential function in helping to achieve the online sales performance and brand positioning for TUI Travel. The online marketing analyst will play a pivotal role in ensuring we are utilising all of the data and information available to us to continue to deliver the best ROI and fantastic campaigns. With multiple sources of data, this is a challenging role as we try and tie up all activity to ensure we have a 360 degree view of our marketing campaigns initially online but then extending to offline through econometric modelling. Online Marketing is evolving at an incredible pace and this role will evolve with that, so the candidate must be able to adapt and change accordingly. What You'll Be Doing * Provide ROI analysis on all marketing campaigns * Provision of information and insights regarding campaigns and customers * Analysis of marketing metrics to identify cause - effect relationships between marketing actions and short and long term financial benefits. * Identification of appropriate tools for production of competitor benchmarking and market trends * Help define best digital tracking solutions and models to allow for 100% transparency * Work with both internal and external analytics to define what data is required and how to acquire it. * Production of relevant and workable online attribution model across all online media and organic traffic - Development and management of a reporting framework which clearly attributes value across all digital marketing channels * Production of core MI and KPI that will clearly articulate our position within the business * Key representative in x channel data/research projects involving data analysis including econometric modelling, Research Online - Purchase Online projects What We're Looking For * Degree educated, ideally in business, marketing, mathematics or similar * Strong analytical and data skills * Experience and understanding of Web analytics packages - ideally Omniture suite. * Good communicator with internal and external departments * Must be flexible to adjust in a fast changing environment * Highly numeric * Ability to work under pressure * Logical thinker * Team Player * Experience in working with online marketing including understanding of adserving solutions such as Double click and Atlas is preferable but not essential. Key Relationships (Internal & External contacts) Person(s) Nature: * Online Marketing Manager - Line Manager and co-ordination * Marketing Agencies - Co-ordination of data/MI and technology solutions * Paid Search Manager - MI production / Attribution modelling * SEO Manager - Attribution modelling Hiring Manager - Justin Daich Job Division: Mainstream Location: Wigmore House online marketing analyst luton degree educated web analytics packages omniture good communicator highly numeric team player

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance To assist in providing an effective Financial Accounting service to a range of internal and external customers and to ensure that all statutory and tax reporting requirements are delivered. The role will interface between the Financial Accounting team and its internal and external customers (Individual Commercial and Accounting Finance teams, Reporting, business line managers, internal & external audit and statutory authorities), supporting collaborative team-working and improve co-ordination of activities. What You'll Be Doing Financial accounting * Maintain ledgers for TUI UK and associated legal entities for all Intercompany accounts. * Liaise with the business to maintain and develop good working relationships, common understanding and improved processes. * Ensure adherence to policy, challenging and advising where appropriate. * Create and transact journal activity relating to the intercompany process in line with group policy. * Ensure all reconciliations in relation to Intercompany are reconciled and controlled highlighting any risks or control weaknesses. * Review and maintain the ledger chart of accounts for Intercompany, ensuring it reflects the financial accounting needs of the business. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Financial Accounting Manager with any ad-hoc accounting requests/projects. Management Accounting * Work with the Reporting Team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts where appropriate. * Ownership and accountability for flow of information to other areas of Finance to enable forecasts to be updated and reflective. * Assist with the development of improved Intercompany reporting. Risk management & profit protection * Support the team in identification of activities to reduce cost and complexity of compliance with legal, statutory, regulatory & Group policies and procedures. Organisational effectiveness & cost management * Challenge accounting processes and structures to ensure resource allocation is optimised. * Develop and maintain good working relationships with our Intercompany partners to allow for a collaborative approach to resolving intercompany positions. * Work with colleagues in the SSC to ensure transparency over sub-ledger activity within the Intercompany accounts Key Relationships (Internal & External contacts) * Reporting team Partner/consult/inform * Commercial finance & business teams Partner/consult/inform * Group Finance Partner/consult/inform * Team members Support/Development/Consult/Inform * Intercompany Partners Partner/consult/inform What We're Looking For * Part Qualified accountant with a good work experience of management accounting gained in a large organisation. * Good technical accounting & analytical skills * Good systems & process skills * Excellent communication skills. Key Behaviours required Customer Obsessed * Understands and anticipates customers' current and future needs * Continually works to build the customer relationship * Ensures customer perspective is included in business decisions * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House intercompany assistant luton part qualified accountant good technical accounting analytical process communication skills

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. The role will interface between the Financial Accounting team and its internal and external customers (Individual Commercial and Accounting Finance teams, Reporting, business line managers, internal & external audit and statutory authorities), supporting collaborative team-working and improve co-ordination of activities. What You'll Be Doing Organisational effectiveness & cost management * Challenge existing accounting processes. * Work to adopt optimal working practices to ensure business needs are met efficiently and effectively. * Lead the change process to ensure full adoption of the FA module within Oracle and to prepare for new ERP. * Develop reporting around capital spend and ensure it is aligned to budgets and forecasts - challenge any additions outside of the latest forecast. Financial Accounting * Maintain ledgers for TUI UK and associated legal entities for all Fixed Assets. * Ensure accuracy of GL to FAR reconciliation and management of all variances to audit level. * Liaise with the business to maintain and develop good working relationships, common understanding and improved processes. * Ensure adherence to policy, challenging and advising where appropriate. * Review and control journals relating to additions, disposals, depreciation, reclassifications etc. * Ensure all reconciliations in relation to Fixed Assets are reconciled and controlled highlighting any risks or control weaknesses. * Maintain the ledger chart of accounts for Fixed Assets, ensuring it reflects the financial accounting needs of the business. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Financial Controller with any ad-hoc account in requests/projects. Management Accounting * Work with the Reporting Team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts. * Manage integrity of data from Fixed Asset source systems uploads and ensure it is in the UK ledger in a timely manner. * Ownership and accountability for flow of information to commercial analysts to enable forecasts to be updated and reflective. * Assist with the development of improved Fixed Asset reporting and production of management packs for monthly/quarterly reviews with business * Lead regular reviews with Commercial Teams discussing reported results, highlighting risks and opportunities and ensuring accounting policies are adhered to. Financial control * Work with the MI Team to ensure the accuracy of data from the original source of data entry through to the reported results from the financial ledgers. * Support the SSC to ensure management of the invoicing of all adhoc invoices and any 3rd party query resolving. * Address the points highlighted within the latest internal audit review and external ICR. * Document all the processes around Fixed Asset ensuring control issues are addressed. * Ensure verification of assets takes place at regular intervals and is adopted across the businesses in line with our needs. * Develop key KPI reporting to ensure all FA requirements are being met and delivered within a controlled environment. Audit management * Support the Financial Controller to develop and maintain relevant audit schedules and relevant backing documentation/audit evidence. * Work with Financial Controller and support Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Key Relationships (Internal & External contacts) * Reporting team - Consult/inform * Commercial & Accounting teams - Consult/inform * Group Finance - Consult/inform * SCC - Consult/inform * External & Internal Audit Consult/inform What We're Looking For * Qualified accountant with experience of financial/management accounting and/or audit * Good technical accounting and analytical skills * Strong systems & process skills * Strong problem solving skills Key Behaviours required Customer Obsessed * Understands customers' current and future needs * Continually works to build the customer relationship * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House fixed asset accountant luton good technical accounting analytical strong systems process strong problem solving skills adapts communication

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance To provide an effective Financial Accounting service to a range of internal and external customers and to ensure that all statutory and tax reporting requirements are delivered. The role will act as an interface between the Financial Accounting team and its internal and external customers (individual Business Areas including the Commercial Finance and Accounting teams, Reporting, Group Finance, Group Tax , internal & external audit and statutory authorities), promoting collaborative team-working, improve co-ordination of activities and promote improved ways of working. We need to strengthen knowledge, control and working processes around our Tax and Vat reporting - this role is fundamental to this. What You'll Be Doing Tax accounting & reporting * Responsible for the completion and submission in a timely manner of TUI Travel PLC VAT return. * Responsible for the calculation of TAMS (Travel Agent Margin scheme), ensuring we are capturing information and recording it appropriately. * Responsible for the maintenance and reconciliation of provision balances - ensuring the integrity of all balances held. * Responsible for the VAT return and subsequent accounting for Sunshine Cruises. * Responsible for the TOMS (Tour Operator Margin Scheme) calculation for Sunshine Cruises. * Responsible for the review and on-going maintenance of ONBOS, in relation to our Tax accounting needs. * Responsibility for Irish VAT returns - ensuring accuracy and timely filing. * Responsibility for the PSA (PAYE Settlement agreement) and TSA (Tax award scheme) calculations. * Responsible for all payments required as a result of the above tax liabilities - ensuring timely payment. * Responsible for the Tax packs in relation to TUI UK and TUI Retail. * Work, where required, with Group Tax to ensure TUI UK compliance with Group tax accounting & reporting requirements. Financial accounting and control * Reconcile financial accounting balance sheet and other relevant accounts and prepare correcting journals as required. * Support in ensuring accurate calculation and reporting of provisions and other complex areas of accounting. * Support with Ad hoc accounting projects - primarily developing accounting solutions for changes to the business and driving improvements to existing processes and procedures. Statutory accounting & reporting * Assistance in preparation of statutory accounts for TUI UK legal entities in accordance with IFRS/IAS. Audit management * Support in the delivery of all VAT and Tax related audit requirements to the required timeframes. * Work with Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Risk management & profit protection * Support SSC to ensure the capture of data for Tax requirements is optimised and delivery of HMRC requirements is achieved. Organisational effectiveness & cost management * Challenge processes in all areas of responsibility - to maximise effectiveness and efficiency. Key Relationships (Internal & External contacts) * Reporting team - Partner/consult/inform * Commercial finance & business teams - Partner/consult/inform * Group Finance & Group tax - Partner/consult/inform * Team members - Support/Development/Consult/Inform * Statutory & tax authorities - Partner/inform What We're Looking For * Part / Qualified accountant with experience in a large company environment * Strong technical accounting & analytical skills * Good systems & process skills * Good knowledge of IFRS/IAS * Existing knowledge/experience of tax would be beneficial. Key Behaviours required Customer Obsessed * Understands and anticipates customers' current and future needs * Continually works to build the customer relationship * Ensures customer perspective is included in business decisions * Recommends and implements changes to add value to the customer journey Value Driven * Proactively identifies commercial opportunities that make a good business case * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable * Is a major contributor of ideas for change to create exciting opportunities Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success * Promotes understanding of the vision and values to the wider business area Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House tax accountant luton toms analytical good systems process skills ifrs ias adapts communication

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance To support the Finance Manager to drive the delivery of all financial aspects in relation to the 787 Key areas to support are the Balance Sheet reconciliation process and P&L reporting for Entry into Service and on-going costs What You'll Be Doing * Responsible for c.60m of 787 Enter into Service costs (EIS) * Reconciling all 787 Balance sheet accounts on a monthly basis * Analysis of all 787 EIS CAPEX and OPEX costs on a monthly basis as well as monitoring ongoing costs * Maintain 787 cost tracker, analyse variances and report to key partners of the business * Involvement in Business partnering on all aspects of the 787 project * Support the Finance manager in the development of Business cases * Preparing 787 weekly reporting to be delivered to the Project Management team * Maintaining 787 documentation library * Update Finance pre-delivery document on a monthly basis * Responsible for the Pre-delivery payment process for the 787 * Support the Finance manager on any other adhoc 787 related tasks * Analyse the cost differential between B767 and B787 Key Relationships (Internal & External contacts) * Airline Senior teams Partner/consult/inform * Airline Finance Team Team Member/Support/Inform * Other Commercial teams Inform/Support * Accounting team Partner/consult/Inform * Reporting team Partner/consult/inform What We're Looking For * Part qualified / Finalist * Strong analytical & Presentational skills (inc some level of data modelling skills) * A self starter * Capable of quickly building strong relationships at a senior level * Challenging approach Key Behaviours required Customer Obsessed * Understands and anticipates customers' current and future needs * Continually works to build the customer relationship * Ensures customer perspective is included in business decisions * Recommends and implements changes to add value to the customer journey Value Driven * Proactively identifies commercial opportunities that make a good business case * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable * Is a major contributor of ideas for change to create exciting opportunities Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success * Promotes understanding of the vision and values to the wider business area Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House b787 finance analyst luton 12 month fixed term part qualified finalist strong analytical presentational data modelling skills challenging approach adapts communication

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance * To ensure accuracy, integrity and consistency of the DOC related element of the Airline balance sheet * To assist the Head of Financial Control with manager with management of the internal and external audit * To support the airline finance team through process improvement, COSO and SAP implementation * To prepare various balance sheet reports on airline financials for the Central finance team * To liaise on behalf of the broader Airline Finance team with the SSC What You'll Be Doing DOC balance sheet * Review and challenge journals and balance sheet reconciliations * Prepare technical accounting position and policy papers * Manage the DOC balance sheet through internal and external audit * Support COSO process, SAP project and process improvement as and when required * Prepare and submit all DOC balance sheet related HFM journals and enrichments * Balance sheet recs for central DOC accounts Other * Preparation and collation of accurate and robust Airline benchmarking information * Management, challenge and dissemination of Airline pension numbers * Investigation and timely res of all intercompany * Ensuring the airline bad debt provision is appropriate * Maintenance of chart of accounts and balance sheet pack * Review and challenge of the Shared Service Centre reconciliations for Airline AR and AP accounts Key Relationships (Internal & External contacts) * Senior Finance team Consult/Inform * Airline Finance Team Team member/Consult/Inform * Reporting team consult/inform * Airline managers consult/inform What We're Looking For * An enthusiastic Qualified accountant with an eye for detail * Confident in own ability * Prepared to challenge others * Ability to influence * Very strong analytical skills * Strong presentation and communication skills * Organised, capable of multi tasking and delivering to tight deadlines * Attention to detail * Experience of process redesign to makes things simpler and deliver efficiencies Key Behaviours required Customer Obsessed * Understands and anticipates customers' current and future needs * Continually works to build the customer relationship * Ensures customer perspective is included in business decisions * Recommends and implements changes to add value to the customer journey Value Driven * Proactively identifies commercial opportunities that make a good business case * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable * Is a major contributor of ideas for change to create exciting opportunities Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success * Promotes understanding of the vision and values to the wider business area Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House airline financial controller doc luton 12 month fixed term coso sap enthusiastic qualified accountant confident analytical strong presentation communication skills

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. This role will be assisting in bringing control and accuracy to our Fixed Asset systems and processes - ensuring integrity in our General ledger. What You'll Be Doing Organisational effectiveness & cost management * Assist in developing and maintaining on-going reporting around capital spend and ensure it is aligned to budgets and forecasts - challenge any additions outside of the latest forecast. Financial Accounting * Maintain ledgers for TUI UK and associated legal entities for all Fixed Assets. * Ensure accuracy of GL to FAR reconciliation and management of all variances. * Ensure adherence to policy across all areas of our business. * Action and maintain journals relating to additions, disposals, depreciation, reclassifications etc. * Carry out reconciliations in relation to Fixed Assets highlighting any risks or control weaknesses. * Assist in the maintenance of the ledger chart of accounts for Fixed Assets, ensuring it reflects the financial accounting needs of the business. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Fixed Asset accountant with any ad-hoc accounting requests/projects. Management Accounting * Assist with the development of improved Fixed Asset reporting and production of management packs for monthly/quarterly reviews with business Financial control * Work with the MI Team to ensure the accuracy of data from the original source of data entry through to the reported results from the financial ledgers. * Support the SSC to ensure management of the invoicing of all adhoc invoices and any 3rd party query resolving. * Provide support to the SSC on capex invoices and carry out control checks to maintain integrity of capital transactions. * Assist in the documentation of all the processes around Fixed Assets ensuring control issues are addressed. * Assist in the verification of assets at regular intervals in line with our needs. * Carry out KPI reporting to ensure all FA requirements are being met and delivered within a controlled environment. Audit management * Support the Fixed Asset accountant to develop and maintain relevant audit schedules and relevant backing documentation/audit evidence. * Work with Fixed Asset accountant to support Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Key Relationships (Internal & External contacts) * Reporting team - Consult/inform * Commercial & Accounting teams - Consult/inform * MI team Consult/inform - Consult/inform * Group Finance - Consult/inform * SCC - Consult/inform * External & Internal Audit - Consult/inform What We're Looking For * Desire to study or working towards an accountancy qualification. * Good analytical skills * Experience in a transactional accounting area Key Behaviours required Customer Obsessed * Understands customers' current and future needs * Continually works to build the customer relationship * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House fixed assets assistant luton good analytical skills experience in a transactional accounting adapts communication proactively

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. The role will interface between the all other areas of Finance to support collaborative team-working and improve co-ordination of activities. What You'll Be Doing Organisational effectiveness & cost management * Challenge existing accounting processes. * Work to adopt optimal working practices to ensure business needs are met efficiently and effectively. Financial Accounting * Assist in the maintenance of ledgers for TUI UK and associated legal entities for areas such as Goodwill, Interest, Investments etc. * Assist the Finance Manager in chart of accounts changes and managing other teams requests. * Reconcile GL to HFM ensuring mappings are accurate and optimised. * Ensure adherence to policy, challenging and advising where appropriate. * Action journals relating to all areas of balance sheet responsibility. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Finance Manager with any ad-hoc accounting requests/projects. Management Accounting * Work with the Reporting Team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts. Financial control * Assist in the documentation of all the processes surrounding areas of responsibility and generate a solid role handbook. * Carry out regular KPI reporting around key areas of control e.g.:- * HFM journal posting * Oracle journal posting and journal authorization and ensure any areas of concern are managed. * Assist in creating a working manual for all internal accounting papers, across all areas of Finance and drive continual improvement in key areas. Audit management * Support the Finance Manager to develop and maintain relevant audit schedules and relevant backing documentation/audit evidence. * Work with Finance Manager and support Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Key Relationships (Internal & External contacts) * Reporting team - Consult/inform * Commercial & Accounting teams - Consult/inform * Group Finance - Consult/inform * SCC - Consult/inform * External & Internal Audit - Consult/inform What We're Looking For * Part/Qualified accountant with experience of financial/management accounting and/or audit * Good technical accounting and analytical skills * Strong systems & process skills * Strong problem solving skills Key Behaviours required Customer Obsessed * Understands customers' current and future needs * Continually works to build the customer relationship * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receive it well and acts upon it Job Division: Mainstream Location: Wigmore House finance assistant operations luton part qualified accountant good technical analytical skills systems process problem solving skills adapts communication

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance Reporting directly to the AP Query & Processing Assistant Manager, the AP Query & Processing Associate is part of a team responsible for processing c. 1.5 million invoices annually (c. 1 million hotel invoices, c. 250,000 overheads and expenses invoices and c. 250,000 airline invoices) efficiently and to schedule, within policy guidelines and to business standards, as well as handling and resolving all related queries. The AP Query & Processing team has significant voice and email contact with suppliers and with offshore processing teams, so the Associate will be expected to build exceptional working relationships with all key stakeholders to deliver a best-in-class service. What You'll Be Doing * Process invoices through all source systems in line with supplier contractual terms and with the appropriate authorisation: * Hotel Payments * Ground Transport and Agents * Airlines * Tour Operations * Engineering * Clear 'invoice on hold' queues prior to month end * Monitor and resolve queries from internal and external parties * Escalate process issues and non conformance, as required * Identify and resolve any issues that arise from offshore activities * Identify issues relating to service delivery, process improvement and compliance * Liaise with internal departments and individuals to resolve queries * Promote exceptional working relationships with direct customers by dealing with queries in a prompt, efficient and professional manner * Support and coach other AP Query & Processing Associates both onshore and offshore, and share knowledge to enable the team to become more multi-skilled to process any invoice and resolve any query * Support and implement continuous improvement opportunities (both system and procedural) * Ensure all internal controls are fully adhered to and make recommendations for improvement * Ensure records are maintained and archived to satisfy audit and statutory requirements * Undertake other adhoc activities as deemed necessary Key Relationships (Internal & External contacts) * Query & Processing Assistant Manager - Support/Consult/Inform * Peer Finance Group - Consult/Inform * External stakeholders - Consult/Inform * Offshore partner - Develop/Consult/Inform * Managers within the SSC and wider Business - Support/Consult/Inform What We're Looking For * Experience of working in a customer-facing/high volume transaction processing type role is desirable * Excellent customer service and telephone manner * Excellent communication skills, both written and oral * Good problem solving, organisational skills and attention to detail * Good influencing skills * Good interpersonal skills including persuasiveness and/or assertiveness skills * Competent user of MS Office (Word, Excel, Powerpoint, Outlook) * Ability to speak an additional European language(s) an advantage * Experience of working with an offshore partner an advantage * Experience of working in a Shared Service Centre an advantage Hiring Manager - Karen Nielson Closing Date - 28th May 2012 Job Division: Mainstream Location: Wigmore House ap query processing associate luton 12 months fixed term excellent customer service telephone manner communication organisational influencing interpersonal skills ms office

Recruiter

TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance To deliver an effective Accounting service to a range of internal and external customers that help meet the strategic imperatives of the business. The role will interface between the Financial Accounting team and its internal and external customers (Individual Commercial and Accounting Finance teams, Reporting, business line managers, internal & external audit and statutory authorities), supporting collaborative team-working and improve co-ordination of activities. What You'll Be Doing Organisational effectiveness & cost management * Challenge existing accounting processes. * Work to adopt optimal working practices to ensure business needs are met efficiently and effectively. Financial Accounting * Maintain ledgers for TUI UK and associated legal entities for areas such as Goodwill, Interest, Investments etc. * Take responsibility for the chart of accounts, optimising the structure and ensuring compliance across all the accounting teams. * Ensure accuracy of GL to HFM mappings and reconciliations, working closely with the HFM reporting team to resolve process issues and maximise efficiency. * Ensure adherence to policy, challenging and advising where appropriate. * Review and control journals relating to all areas of balance sheet responsibility. * Involvement within other principal central accounting areas, e.g. Non-Trading company ownership. * Assist the Financial Controller with any ad-hoc accounting requests/projects. Management Accounting * Work with the Reporting Team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts. * Ownership and accountability for flow of information to commercial analysts to enable forecasts to be updated and reflective. Financial control * Work with the MI Team to ensure the accuracy of data from the original source of data entry through to the reported results from the financial ledgers. * Document all the processes surrounding areas of responsibility and generate a solid role handbook. * Develop KPI reporting around key areas of control e.g.:- * HFM journal posting * Oracle journal posting and journal authorisation * Manage the month end Oracle reporting timetable and ensure communication to and application from all other accounting areas. * Work with the Finance systems teams to ensure adequate controls exist around access rights and continual monitoring and updating takes place. * Create a working manual for all internal accounting papers, across all areas of Finance and drive continual improvement in key areas. Audit management * Support the Financial Controller to develop and maintain relevant audit schedules and relevant backing documentation/audit evidence. * Work with Financial Controller and support Internal Audit to identify and correct sub-optimal internal controls and operating procedures. Key Relationships (Internal & External contacts) * Reporting team - Consult/inform * Commercial & Accounting teams - Consult/inform * MI team - Consult/inform * Group Finance - Consult/inform * SCC Consult/inform * External & Internal Audit - Consult/inform What We're Looking For * Qualified accountant with experience of financial/management accounting and/or audit * Good technical accounting and analytical skills * Strong systems & process skills * Strong problem solving skills * Influencing and organisational skills Key Behaviours required Customer Obsessed * Understands customers' current and future needs * Continually works to build the customer relationship * Recommends and implements changes to add value to the customer journey Value Driven * Gains buy-in from stakeholders and drives forward to solution * Champions change and prepares others to respond positively * Is personally accountable Playing to Win * Has high self belief * Able to deliver to tight deadlines * Manages own emotions and supports the emotions of others - self aware * Approaches all tasks with passion - hungry for success Responsible Leadership * Persuades and influences peers and senior managers in their thinking and actions * Adapts communication to match audience * Engages peers and others with objectives by setting high expectations, and encourages others to excel * Proactively seeks out feedback, receives it well and acts upon it Job Division: Mainstream Location: Wigmore House finance manager operations luton hfm journal oracle journal qualified accountant good technical accounting analytical process problem solving influencing organisational skills