Recruiter

SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Application Support Consultant SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Application Support Consultant with 2+ years experience to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: Troubleshoot, analyse and own 2nd level support cases Accept escalated cases from Support team members Accept cases from CRM system based on, and work to, SLAs Update CRM case information, recording progress and communication with internal staff, customers or vendors Essential skills: Experience supporting a web-based application for 2+ years Exposure to UNIX / Linux command-lineAbility to diagnose and troubleshoot web service and connectivity issues Experience with XML / HTML / analysing log files Must have good capabilities using cross platform systems (Mac & Wintel) and common browser types (IE, Firefox, Chrome) Experience working within an SLA environmentExcellent customer service, team and communication skills Self-starter and strong end-to-end incident ownership abilities Excellent organisational skills; attention to detail is critical Desirable skills: Second language (Spanish, German, French, Italian etc) Tertiary qualification in a technical field SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. application support consultant spanish german french italian it information technology accommodation saas crm unix linux xml html

Recruiter

IBB Solicitors Don't show me jobs from IBB Solicitors

Salary

£0 to £0 per month

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

IBB offers all its staff exceptional opportunities in an exciting and supportive working environment. Our culture encourages our individuals to develop expertise and eminence in their own professional area. To do this requires the hard work and dedication of leading individuals throughout our Business Support teams. As West Londons leading law firm, IBB enjoys a reputation for representing significant clients in complex legal matters. We are always looking for talented individuals with the ability, integrity, and initiative necessary to maintain these qualities and to ensure that our firm continues to be a stimulating and rewarding place to work. What we look for As a growing firm, we recruit professional business support staff at all levels. We look for individuals who * flourish in a challenging professional environment * actively seek to add value in all that they do * are eager to work hard, learn new skills and take ownership of their career * embrace the ethos of IBB and share our core values * have a record of academic excellence and personal achievement * are excited about the prospect of being a part of IBB We value the skills, knowledge, expertise and relationships that quality individuals bring to the firm. At the same time, we are sensitive to the challenges involved in making a transition to a new firm, and we therefore invest considerable time and resources to facilitate your integration in to the firm. This role has a strong focus on digital marketing with duties including website content management, database management and SEO. You will be responsible for making sure content is kept up to date and that all published information is included online. Further to this you will be required to monitor effectiveness of online marketing which will include reporting using tools such as Google Analytics and CRM software. However, you will also be involved in supporting offline marketing including events, production of collateral and working closely with the Senior Marketing Manager to implement the firm's marketing strategy. A background in professional services marketing (legal, accountancy, architecture) is desirable but the team are looking for new thinking and solutions from any industry applied with insight and an eye to practical implementation. Experience with CRM systems, social media, web design, and SEO as well as email marketing software and Microsoft Office applications is essential, and an understanding of HTML would be advantageous. Job Purpose: The role will report to the Senior Marketing Manager and work closely with the M&BD team to * Implement the Firm-wide and Group Marketing Plans * Ensure timely delivery and budgetary control of assigned activities * Liaise with the web design/SEO and CRM agencies to deliver projects and ongoing improvements * Provide input and support in the development of digital marketing solutions. Key Responsibilities Principal Responsibilities: Insight: To have an understanding of IBBs business opportunities and demonstrate how digital marketing activities support these Understand IBBs brand positioning and values, and ensure all marketing activities reflect this To understand IBBs priority targets and key accounts in order to implement digital marketing campaigns that support these To understand competitor activity and provide recommendations as to how this may affect the success of digital marketing activities In conjunction with the M&BD team develop and implement digital marketing campaigns and projects Project Management: To liaise directly and build relationships with stakeholders in the business for effective implementation of digital activities To build relationships with internal Business Support Group (BSG) teams and resources and ensure effective utilisation of their services to support the digital marketing objectives To be the day to day contact with internal and external teams to ensure co-ordination and execution of activities such as email marketing shots, website content updates To regularly update the M&BD team on progress against plan Marketing and Business Development: Manage the CRM and the digital marketing from the CRM Develop and manage specific digital marketing campaigns and projects Manage content updates and continual functional improvement of the website Day-to-day search marketing management Campaign performance review and optimisation Report on traffic, targets and cost Stay up to date with new advances in online marketing Support the marketing team in the implementation of online and offline marketing activities Person Specification Person Specification Attributes: Ambitious and motivated Strong team player The confidence to work with senior individuals internally and externally, and happy to challenge views Ability to manage and prioritise multiple tasks High level of visual accuracy, attention to detail and interest in a variety of media. Enthusiasm for marketing activities in general and client service in particular A can do attitude, resilience and a sense of fun Competencies: Knowledge of best practice in SEO Online B2B and B2C digital marketing experience CMS (Content Management Systems) / HTML CRM software Experience in measuring online marketing campaigns Understanding of segmentation, and how diverse audiences consume types of media Use of social media including Twitter and LinkedIn Copywriting and proof-reading skills Strong project management skills Communication skills Experience required: Two to three years marketing experience Experience across the full marketing mix Experience at managing activities targeted toward senior business audience and private individuals Budget control Basic to good understanding of the legal profession is a prerequisite Education: Degree-educated preferably in marketing, design, IT or business CIM preferred Remuneration 18,000 - competitive (dependant on experience)

Recruiter

SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Service Desk Analyst - Spanish SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Service Desk Analyst, ideally with 2+ years experience, to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: * Provide support to our customers via telephone and email * Diagnose and solve problems * Escalate cases to 2nd Level where required * Accept cases from CRM system based on, and work to, SLAs * Update CRM case information, recording progress and communication with internal staff, customers or vendors * Collaborate with and assist other Support Team members Essential skills: * Fluent in Spanish and English * Strong computer literacy (PC or Mac) using multiple browser types (Firefox, Chrome) * Experience working within an SLA environment * Excellent customer service, team and communication skills * Self-starter and strong end-to-end incident ownership abilities * Excellent organisational skills; attention to detail is critical Desirable skills: * Basic HTML SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. service desk analyst spanish html

Recruiter

Polaris Global Marketing Don't show me jobs from Polaris Global Marketing

Salary

From £50,000 to £100,000 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Make Your Sales Ability Really Pay Sales Professionals - Join the 2012 Boom! Are you finding it harder to work for a boss? Have you always wanted a better work/life balance? Then build your own business. Start Part time or full time. Sky's-The-Limit Income Opportunity. Manage your own schedule. Be a part of the 2012 Boom. The Opportunity Our sales associates work for themselves under an authorized representative model and earn very well for themselves while enjoying a tremendous self-regulated lifestyle and building equity in a business that they may one day decide to sell. We currently have associates earning over 10k + per month who are also enjoying late breakfasts with their family, three or four day weekends, and a round of golf with their colleagues in the afternoon. Apply Now - Free Info To Express interest in this opportunity please click the APPLY NOW button below. The Person Our existing sales associates have come from diverse backgrounds: from sales and marketing, to law, accounting, general management, customer service, business owners, to stay at home mums and dads looking to return to the work force. They all have one thing in common and that is to build a stronger financial wall around themselves and their family's that is sustainable throughout even the most hostile of economic climates. The Rewards By following our simple 3 step system, on a part time basis, you have the potential to earn a 6 figure plus income. Our global organization experienced over 100% growth last year, with 2012 set for greater expansion. Work from anywhere with simply your laptop and phone to earn extraordinary money, enjoy an interesting and professional occupation, all the while introducing the work/life balance you've always wanted. Join an enthusiastic, growing team who offer collegial support. Ongoing professional development opportunities for successful applicants. Apply Now - Free Info To Express interest in this opportunity please click the APPLY NOW button below. Would be suitable for: sales manager, account manager, sales executive, success education personal development training, marketing manager, director, law, accounting, sales rep, customer service. sales manager account manager sales executive success education personal development training