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Opus 2 International Don't show me jobs from Opus 2 International

Salary

£0 to £0 per year

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Part time

Opus 2 is a rapidly growing court reporting business offering real-time transcription and market-leading services to legal matters in the UK and around the world, with exceptional service quality at the forefront of everything we seek to do. We are providing ground-breaking software and service solutions for the preparation of documentation for legal matters and we are seeking individuals capable of working flexible hours and are available at short notice to support projects as they arise. You will be based at our London head office and you will report to Rajuan Pasha, Litigation and Case Support Manager at Opus 2 International. Key Tasks: The role requirements will need to be flexible based upon the specific requirements of our clients, but is likely to include any or all of the following tasks: * Reporting to a Project Manager, keeping them up to date on progress and any issues, at all times * Uploading and coding of large number of documents * Using software tools provided, splitting PDFs and inserting additional pages * Hyperlinking references to underlying documentation * Regularly recording control information and time logging of task carried out * Careful and strict adherence to instructions is necessary at all times, with clarification sought for any areas of uncertainty Core Skill Requirements: Essential: - Ability to grasp new software applications - Attention to detail - Ability to follow intricate instructions - Good knowledge of Microsoft Excel, other MS Office suite tools and Adobe Pro - Previous experience of working in litigation support would be preferable though not essential Offer: Assignments will be project based and paid by the hour at the rate of 10 per hour. - Flexibility with working hours is essential (shift, out of office hours and weekend working will be required) - The role is temporary based upon the needs of a project - All pay will be subject to taxes and processed through a monthly payroll, being paid on the last day of each month legal support assistant project professional support

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Dowding and Mills Plc Don't show me jobs from Dowding and Mills Plc

Salary

£0 to £0 per year

Location

Birmingham Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Technical Support Engineer (Electrical Machines upto and including 550MW) Birmingham Sulzer Dowding & Mills are a global leader in the repair and maintenance of high voltage electrical motors and generators, and related services across several industries. As a brand with over 100 years of history, we are committed to providing an outstanding level of service and technical support to our diverse client base. As part of our continued and impressive growth, we are currently recruiting for a Technical Support Engineer who will be based at our Head Office in Birmingham, with some travel required. The remit of the role will be to provide technical support to our branch network, and expertise to large projects, some of which will require regular travel. Responsibilities will include, but not be limited to:- - Assessing technical content of tender requirements - Sourcing data to calculate machine performance against tender requirements - Process control documentation to meet operational and specific tender requirements - Technical support to branches on day-day operational issues - Design of job specific insulation systems - Technical support on repair of hazardous area equipment - Troubleshooting of warranty claims - Strong customer/client management Candidates will be required to demonstrate and provide experience in the following areas:- - Degree in Electrical Engineering and/or relevant IEE Qualification (or equivalent) - Strong background in Design and Construction - Machines Testing - Technical Drawings (Reverse Engineering) - CAD - Strong knowledge and usage around Electrical Rotating Machines upto and incl. 550 MW and Transformers upto 100 MVA This is an exciting opportunity to work with a market leading organisation during a period of growth. Please contact the Recruitment Team at Sulzer Dowding & Mills with a fully updated CV and Covering Letter about this position. Sulzer Dowding & Mills is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. technical support engineer electrical rotating testing design cad

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SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Application Support Consultant SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Application Support Consultant with 2+ years experience to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: Troubleshoot, analyse and own 2nd level support cases Accept escalated cases from Support team members Accept cases from CRM system based on, and work to, SLAs Update CRM case information, recording progress and communication with internal staff, customers or vendors Essential skills: Experience supporting a web-based application for 2+ years Exposure to UNIX / Linux command-lineAbility to diagnose and troubleshoot web service and connectivity issues Experience with XML / HTML / analysing log files Must have good capabilities using cross platform systems (Mac & Wintel) and common browser types (IE, Firefox, Chrome) Experience working within an SLA environmentExcellent customer service, team and communication skills Self-starter and strong end-to-end incident ownership abilities Excellent organisational skills; attention to detail is critical Desirable skills: Second language (Spanish, German, French, Italian etc) Tertiary qualification in a technical field SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. application support consultant spanish german french italian it information technology accommodation saas crm unix linux xml html

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Intelligent Office Don't show me jobs from Intelligent Office

Salary

Up to £18,500 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Document Support Assistant London Reference RAF 1191 We are currently recruiting for a Docucent Support Assistant in central London to join a customer service team providing file management, reprograhics, post and general adminstration support to secretarial and fee earning teams. The key duties of the role include: - Filing - Archive management - Sending and delivery of fax documents - Processing and delivery of incoming and outgoing mail and courier items - Copying and scanning - Any other administration services as requested If you are enthusiastic, proactive, customer focused, flexible and looking for a varied and challenging role, this is the opportunity for you. To find out more or to apply, then please click on the Apply Online button below and send us your current CV, quoting reference RAF 1191. document support filing customer service

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Fidessa Don't show me jobs from Fidessa

Salary

£0 to £0 per year

Location

Woking Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Fidessa's Trading Support Specialists provide technical and functional support for all incoming customer issues on Fidessa's multi-asset product range. This role focuses on providing strong derivatives support (Exchange Traded Derivatives) to our expanding group of F&O customers. Based primarily in London, this derivatives support team will be formed of an enthusiastic mix of people with strong technical, functional and customer service skills, looking for a challenging and varied role in a fast paced environment. In order to meet the requirements of the Customer base and the diverse needs of the evolving trading landscape, this team caters for the immediate needs of our customer, resolving a high percentage of issues independently and liaising with specialist groups within the business to ensure fast resolution for more complex problems. Person Specification: The successful candidate will be able to evidence a range of skills (Knowledge of derivatives, technical and interpersonal) and have the ability to use them confidently. This challenging and fast moving job requires an enthusiastic team player who is comfortable working both independently and with colleagues to achieve fast and accurate results. A keen eye for detail is essential. You will be keen to join a friendly and resourceful team where another versatile and enthusiastic member will be welcomed. You will need to be confident and flexible, and have the ability to remain optimistic and calm in a demanding workplace. You should enjoy interacting with people, and have a desire to be helpful to both customers and colleagues alike. Knowledge sharing - particularly your derivatives support expertise Key Requirements: Preferred Skills Evidence 2 years of experience in listed futures and options covering the major derivatives exchanges Experience of working with derivatives whether in a trading capacity, trading floor support or trading software vendor Practical understanding of futures and options, how they are traded, how they are used by market participants and the terminology used by traders Strong knowledge of the CME, Liffe and Eurex markets Strong knowledge of common futures and options strategies Experience with either Fidessa or other professional derivatives platforms with the ability to demonstrate specialist knowledge of the platform(s) and the capability to transfer and use these skills Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Excellent written and verbal communication skills, demonstrating the ability to communicate succinctly and accurately to users A confident and professional manner with a desire to resolve problems raised by users Able to manage own time and a changing workload, prioritising incident criticality and appreciating time sensitivity Co-operative approach to working with team members and other departments Able to view situations from a customer perspective and act accordingly A genuine interest in and enthusiasm for developing knowledge Sharing knowledge among support teams Desirable The following would be beneficial: A finance, economic or technical degree Customer service experience in a financial services environment Previous trader support experience Understanding of Options 'Greeks' Duties and Responsibilities: Receives all customer raised issues (via email and telephone) and enters on the Incident Management system Analyses assigned incidents, using market understanding and technical skills to identify the nature of the problem. Deals with incidents immediately, either independently or by passing to the appropriate team to achieve swift resolution whilst ensuring ownership throughout Works to resolve the incident directly with the user, and/or engages with 2/3 line teams if technical investigation is necessary Works to improve knowledge and skills to increase 1st touch resolution within Trading Support Where required, attends client sites to aid resolution of issues, raise the profile of the Trading Support team and increases business understanding Develops a good relationship with derivative users through the quality of the support service provided Develops strong working relationships with other departments to assist with the delivery of our service to clients Adheres to "best practice" for client communications and call progression Participates in the team shift patterns and assists with weekend work and out of hours escalation when required Career Progression: Fidessa actively encourages career progression within the company, and Trading Support is an excellent platform for future roles. For strong candidates with the appropriate amount of acquired knowledge and experience, there are superb career opportunities for which you may be considered. With a technical, customer service and business background you will be a highly valued member of the company. General Information: The role holder will be expected to perform any other duties that may reasonably be asked of them. Fidessa does not advertise salary ranges for any of its vacancies. Whilst some departments will have a specific budget range for individual roles, salary offers are dependent on an individual's skillset and experience. If you have a salary expectation in mind, please mention this in your cover letter/email derivatives exchanges trading capacity floor support software vendor cme liffe eurex greeks

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Gatehouse Bank Don't show me jobs from Gatehouse Bank

Salary

From £35,000 to £35,000 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Team Support - Wealth Management Location: London Salary: Up to 35k depending on experience + comprehensive benefits Gatehouse Bank is a highly prestigious Islamic investment bank based in the City of London. They seek a highly organised and dynamic individual to ensure the smooth and efficient running of the Wealth Management team through the provision of general administrative support to the Head of Wealth Management and the Wealth Management team. The ideal candidate will have at least two years' experience in a PA and / or team support role preferably within a financial services or client banking environment. Main Duties / Key Responsibilities: * To work closely with the Head of Wealth Management to ensure direct reports produce relevant reports outlining progress on all projects / deals; * To prepare, format and / or amend, under the instruction of the Head of Wealth Management, presentations and various other documentation as and when required; * To produce reports by collecting information, carrying out specific projects and research as and when requested; * To prepare internal and external documentation packs including version control and monitoring; * To work with the Marketing resource to build upon and maintain the company brand and reputation ensuring consistency and quality in all team output; * To work with the Team Support - Real Estate to ensure an understanding of the current deal log and deal status, updating the Wealth Management team on developments; * To assist with the organisation of internal and external meetings, including liaising with client / client offices at all levels; * To work closely with the Head of Wealth Management to ensure direct reports update and maintain the CRM system; * To make travel arrangements for all team members, specifically arranging client meetings, organising itineraries and accommodation, expenses management and call reporting; * To assist with the preparation for and organisation of corporate events; * Where necessary to offer cover to the Receptionist position alongside other support roles; * Responsible for working within and monitoring relevant budgets including travel, printing, marketing products etc. Required knowledge & skills: * Numerical and/or business focussed education would be advantageous; * Intermediate WORD, Excel and PowerPoint skills. Beneficial knowledge & skills: * Advanced WORD, Excel and PowerPoint skills; * Previous interaction with a CRM system; * Familiarity with wealth management operations an advantage; * Previous involvement in marketing / branding / PR activities; * Arabic language skills an advantage. Personal Skills: * Excellent communication skills at all levels; * Confident assertive character able to adapt in demanding circumstances; * Attention to detail; * Desire to develop and progress. team support assistant team administrator office support admin support admin administration administration pa personal assistant

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DAC Beachcroft LLP Don't show me jobs from DAC Beachcroft LLP

Salary

£0 to £0 per month

Location

Bristol Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

The firm DAC Beachcroft is a leading international legal business with more than 2,000 people across the UK, Europe, Asia Pacific and Latin America. We provide a full service claims, transactional, commercial, risk and advisory capability. We work with clients in a select range of industry sectors and are market leaders in health, insurance and real estate. We are agile, progressive and easy to engage with. Our flexible approach to resourcing enables us to apply the right mix of legal, commercial and process skills to deliver the right outcome at the right price, depending on our clients individual needs. We pride ourselves on measuring our performance against our clients expectations. Chambers UK, A Client's Guide to the Legal Profession 2012, recognised 121 of our partners and professionals as leading lawyers and we hold with 84 rankings in 34 separate practice areas, 20 of which are number one rankings. In 2009 we achieved certification under ISO9001, the quality assurance standard and in 2011 we were awarded ISO27001 certification for our information security procedures. We are the largest law firm in the country to obtain a silver Investors in People award. The firm is committed to supporting the communities in which we operate through charitable giving, pro bono work and via structured programmes including those operated by Business in the Community and The Prince's Trust. The department The Practice Governance and Risk team (PG&R) is responsible for managing compliance and risk within the firm. This includes monitoring quality in all groups and functions ("the client"). The evaluation of quality is predominantly done by the Quality Support Services Team (QSS). This team is part of PG&R. QSS evaluate files against set criteria, providing feedback to the appropriate client. The outcomes are recorded and any corrective action required is monitored and reviewed to ensure improvement in line with ISO9001 requirements. Core responsibilities This role can be based in either our Bristol or Leeds office DAC Beachcroft is recruiting for a Quality Support Executive to join our PG&R department which provides specialist support to our international firm. This is a unique opportunity to develop your career in compliance and risk, and to work alongside our in-house experts. Key responsibilities include: * Evaluating files for internal and external clients, collate results, generate reports and identify patterns/trends. * As the role develops you will coordinate your own audits for our clients, which will encompass creating audit documentation, liaising with clients and production of final audit reports. * Agreeing appropriate corrective action in conjunction with the Quality Manager. * Working in accordance with ISO9001 and possibly ISO27001. Key skills We are looking for someone with experience of compliance/internal audit ideally from a professional services background. Key skills include: * Excellent academic track record (minimum of 5 GCSEs or equivalent). * Good communication skills, self-confidence and be able to work independently. * Methodical, accurate and thorough. * Skilled on MS Word, Excel and Outlook. * Team player. * Flexibility to travel to other offices on occasion. DAC Beachcroft is an equal opportunities employer and we welcome applications from every sector of the community. If this opportunity sounds of interest to you, please send your CV via our online application system. Your application will be dealt with in the strictest of confidence.