Recruiter

Vanquis Bank Don't show me jobs from Vanquis Bank

Salary

From £40,000 to £45,000 per year

Location

Chatham Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

SQL Server Database Developer At Vanquis we offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010 and 2011 and have now accepted over 1 million customers. We have a vacancy for a SQL Server Database Developer to help us provide an outstanding service to our customers. 80% of our customers would recommend us to a friend. We've got a great business, fantastic people and ambitious growth plans. By taking advantage of this great opportunity to join us as a SQL Server Database Developer you can become part of a business where people come first and employee engagement is recognised as a major key to company success. Our SQL team of seven are currently working on the launch of new platform supporting International cards and UK Loans, Application system upgrades, Enterprise Data Warehouse and BI development as well as continual improvement of the core Credit Card business. In summary, your key responsibilities will be: *Architect and build new database (T-SQL) and ETL solutions (SSIS/ DTS) for strategic projects and key business initiatives *Provide consultancy to business users where required translating technical terminology and concepts for the understanding of the end user *Design and create Business Intelligence solutions (cubes) *Support SQL Server environments and processes to achieve departmental and company BAU uptime SLAs (including out of hours support as standard) *Ensure the department's adherence to the banks change and release management practises supported by appropriate source control tools (Redgate SQL Source Control and Microsoft Team Foundation Server) More specifically, you'll need to cover the following: *Development and Maintenance of T-SQL Scripting, Stored Procedures, DTS/SSIS and ETL routines *Create and maintain OLAP cubes using SSAS *Develop and maintain reporting using SSRS and other tools *T-SQL query optimisation *Ensure that new data sources are compatible with the data warehouse infrastructure and can be accommodated via ETL techniques *Provide consultancy to business colleagues (departmental and project orientated) regarding application, solution, ETL and database development and design. *As and when required, carry out database administration and maintenance tasks including capacity planning, security and integrity planning, index generation, performance tuning (including ETL and stored procedures) and any other associated administration processes *Support and adherence to Change Management practices *Work with Third Parties to deploy changes to data structures and content *Troubleshoot failures of implemented processes, including those designed and implemented by other Database developers, administrators or external resources *Migration to, and support of, SQL 2008/12 including rewriting of DTS ETL procedures into SSIS You'll need knowledge of the following: *Database development techniques and technologies *Data Warehousing techniques and technologies *SQL 2005/8 (essential) Experience, skills and behaviours: *You also have a proven track record in database design, development and ETL technologies and excellent Transact SQL skills *You are trained and practiced in Data Warehouse technologies and techniques *You have experience of working on large projects *You have experience of SQL Server database administration techniques and processes *A Microsoft Certified Developer qualification would be a distinct advantage *We need someone who is adaptable and able to work as part of a Team using initiative alongside their more analytical skills *You'll need to be a strong communicator who is able to build relationships whilst driving and managing change *You are confident in your decision making and understand the change management process

Recruiter

Canon (UK) Ltd Don't show me jobs from Canon (UK) Ltd

Salary

From £36,000 to £42,000 per year

Location

UB111ET Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Job Purpose and Summary: The Web Experience Professional, as owner of the Service & Support web strategy, is responsible for the overall customer journey on the Service & Support website pages and constantly strives to further improve that experience while ensuring that it is aligned with the corporate web and channel strategy of Canon. Through analysis of customer usage, market research, generated feedback, benchmarks and industry knowledge, the Web Experience Professional aims to continuously better the customer web experience and to make it best in class. Responsibilities and Tasks: Provide key input into the development of a Services & Support web strategy for our customers, ensuring that it is fully aligned with Canon's overall corporate web strategy. Responsible for the on-going continuous improvement of the Services & Support web areas by using all available performance management & customer feedback data to further optimise our web support presence. Aligns all Services & Support web initiatives with applicable Web functions outside Services & Support ; harmonizes strategy and initiatives with overall Canon Web targets and initiatives Maintains day to day operational responsibility for the Services & Support web pages and overall ownership of the critical operational content management processes and service delivery, even if delivered by other Services & Support staff. Communicates on behalf of Services & Support with regards to web policy and web operations with all interested internal and external parties including Canon Japan, the wider Canon Service & Support community, Sales & Marketing, Corporate Communications and our outsourced Services & Support Contact Centres Provides reports and analysis applicable to the performance Services & Support area - using these to highlight underperforming areas and to provide the support for business cases proposing further improvements. Provides experience and knowledge of industry best practices with regards to the provision of customer web support services Drive the strategic direction and implementation of Services & Support web presence Primary responsibility for compiling and maintaining the Services & Support operating budget for the web area. Adheres to all necessary financial processes and ensures that all necessary billing, internal recharges, cost allocations are handled in a timely manner. Represents Services & Support in all applicable projects relating to the customer web experience and the further development and provision of services. Required Skills and Qualifications: Languages: English written and oral. Experience: Background in Web experience management Able to present the company as the leading edge portal company, with the main focus on User Experience; Familiar with the market, it's competitors and the technology Familiarity with developing and delivering web experience programs and with Canon's information infrastructure is an advantage. Profile & Personal Qualities: This role requires a pro-active, results-driven candidate who can work autonomously (requires minimal guidance) and who brings "solutions" to management. The individual must be committed to getting the job done and able to bring the right people together in order to solve issues. A sound level of business comprehension is required in order to effectively fulfil this role The individual has to be an outstanding team player that is committed to taking on challenges and who is passionate about achieving the desired results. A willingness to learn Excellent communicator Good analytical skills - can interpret business, operational and financial indicators. In-depth understanding on which areas need to be investigated further Operates successfully under pressure Strong organization skills Excellent Excel and reporting skills Strong issue resolution skills - with natural ability to completely understand all aspects of the issue raised, identify appropriate investigation route, and find, implement and communicate solutions. Strong process and procedure skills Competencies: Create Solutions to Problems Drive for Results Further Information: Location: Stockley Park, Uxbridge, Middlesex Closing Date: Salary: Competitive + 15% bonus Canon Benefits; * Annual 15% Bonus scheme * Pension scheme * Private Medical Insurance * Long service awards * Enhanced maternity pay * Enhanced company sick pay * Long Term Group Disability Cover * 25 days holidays per year * Staff Purchase Scheme * Subsidized restaurant * Subsidized Dry Cleaning * Ride to Work scheme * Employee Assistance Programme * Flexible Working Policy No Agencies Please web development

Recruiter

Canon (UK) Ltd Don't show me jobs from Canon (UK) Ltd

Salary

From £29,500 to £31,100 per year

Location

Reigate Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Job Purpose and Summary To actively influence assigned partners service operations to successfully improve the efficiency and effectiveness of their service offering. Ideally you will come from a technical sales background who can demonstrate a good understanding of print through hardware and software technology. Whilst there are no people management requirements, experience in running a service team an advantage. Must have a good understanding of service delivery. performance indicators and management of them "what it takes to run a service team"... To actively promote and support Canon product proposals, genuine Canon spares, drums and consumables by working closely with Sales Development Managers and positively contribute to the achievement of the fiscal targets of the Partner Channel by working with Sales Development Managers to grow the partners business with Canon. Responsibilities and Tasks Develop Canon Partners service offering by identifying root cause issues, produce corrective actions and review results. Effectively influence partners service performance through monitoring, implementing and results in line with Canon (UK) Ltd objectives. Review product performance and development of partners service offering by regular review of accompanying services. Development of partner technical resource enabling them to have optimum product and support. Develop, implement and actively promote Canon service offerings, product and any tools for Canon partners. Provide partners with Health and Safety guidance/requirements and assessment of any other management and performance standards. Grow service incomes from assigned partners through promoting and supporting Canon product sales of genuine Service Drums and Consumables. Development of documents and procedures as appropriate to the services provided to and delivered to partners. Development of relationship between Canon and Partners. Required Skills and Qualifications Business Knowledge. Technical Knowledge. Must have a full UK driving licence Competencies Act as a Team player. Create Solutions to problems. Drive for results. Focus on the Customer. Take Ownership and Accountability. Further Information Closing Date - 1 May 2012 Location - Reigate, Surrey Salary - 29,520 - 31,160 + Bonus Key Benefits Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service) Final salary scheme pension available upon joining Canon UK Ltd Life Cover for those in the pension scheme Free private healthcare for all employees (tax on benefit payable by employee) Long service awards Focus on learning and development and career progression Staff purchase scheme. You @ Work scheme - discounts with over 100 named brands and suppliers on their products and services Employee forum network Summer Hour Policy Interest Free Season Ticket Loan Childcare Voucher Scheme Ride 2 Work scheme Employee Assistance Programme Flexible Working Policy Company Maternity / Adoption / Paternity Policies eLearning online training courses available to all employees Variable pay scheme (bonus/commission) No agencies please service sales hardware software printers

Recruiter

Contrado Imaging Don't show me jobs from Contrado Imaging

Salary

From £20,000 to £25,000 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Web and UI Designer 20-25k - near Ladbroke Grove NW10 Contrado Imaging Ltd, the home of Bags Of Love and Photo-Canvas.com is looking for a Web and UI Designer to join this busy and successful company in West London. Our brands and expertise lay in the field of custom and personalised imaging for the photo and personalised gifts market extensively in the UK, and now in Germany, France, Spain and Italy. Our rapidly expanding privately owned business is leading the way in high quality highly personalised and creative products in the B2C markets. Consequently we are looking for a go getting Web Designer who knows they can deliver and wants to advance their career. Contrado Imaging Ltd is looking for Web Designer (with some exposure to web development) to join the team to support and develop our growing creative online services and web presence. The job is hands on from designing buttons to planning blog and web look and feel across 6 - 8 sites, graphics preparation and UI customer facing design, including covers for Facebook and other social platforms. Sitting within our development team the digital designer will be working closely with dev team and content editors to produce stunning effective web experiences with a focus on increasing conversion rate of customers through online activities. This Web Designer role is focused on User Interface development so it is important you have HTML coding skills, CSS, Javascript. Flash not required. Some exposure or a desire to improve your ASP.NET, C#, would be useful as would iPad coding in PhoneGap. You must know Photoshop and understand image optimisation for web, and web page performance. Knowledge of image search engine optimisation techniques also important re file naming and alt tags. Experience with Wordpress or other backend CMS useful. In this Web Designer role you must be able to show URLs that you have been heavily involved with and have at least 1.5 to 2 years firm experience. Perfect English essential. Above all you must have ample common sense and tons of enthusiasm to come and join a great team. Fun fast paced and never dull. We make amazing products here in our Ladbroke grove factory. Our work environment is fun, creative and busy with people from all parts of the company interacting. We are 25 people and run 6 significant ecommerce web sites in Europe. We are constantly growing. This is a superb chance to join an innovative, creative never boring organisation. Get in touch now. NO AGENCIES THANK YOU. We will only accept EU passport holder or candidates that have the correct visas to work in the UK To Apply for the Web Designer role please click on 'Apply Online' web designer developer user interface ui ux css html photoshop dreamweaver illustrator cs5 ipad iphone smartphone app asp net c# phonegap url javascript code coding digital online web site portfolio c# c# c# c# c# c# c# c#

Recruiter

SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Service Desk Analyst - Spanish SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Service Desk Analyst, ideally with 2+ years experience, to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: * Provide support to our customers via telephone and email * Diagnose and solve problems * Escalate cases to 2nd Level where required * Accept cases from CRM system based on, and work to, SLAs * Update CRM case information, recording progress and communication with internal staff, customers or vendors * Collaborate with and assist other Support Team members Essential skills: * Fluent in Spanish and English * Strong computer literacy (PC or Mac) using multiple browser types (Firefox, Chrome) * Experience working within an SLA environment * Excellent customer service, team and communication skills * Self-starter and strong end-to-end incident ownership abilities * Excellent organisational skills; attention to detail is critical Desirable skills: * Basic HTML SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. service desk analyst spanish html

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Buckinghamshire Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in High Wycombe We are currently recruiting a Marketing & Ecommerce Manager for our World Challenge business. World Challenge is part of the Education Division of the TUI Travel PLC Specialist & Activity Sector. World Challenge Expeditions are the world leaders in the provision of schools expeditions. Founded in 1987 WCE are not only the original expeditions company, but they created the expedition 'blueprint', a two year programme during which students work as a team to plan, organise and train for their trip of a lifetime. Each student is encouraged to personally raise the funds necessary to cover the costs of the 4 week trip, just as most expeditions rely on fundraising campaigns. WCE works with schools worldwide and has offices across Europe, Australasia, North America and the UAE working with students and schools to deliver 657 expeditions during 2012. This senior role reporting directly into the Group MD based at High Wycombe will be responsible for developing and implementing the core communication strategy in support of the UK sales efforts and crucially reducing churn amongst Challengers (currently running at 25%). The successful candidate will have significant & relevant marketing experience, especially 'hands - on' practical knowledge of Ecommerce strategy and online communications. They will be responsible for directing the efforts and energy of a team of 3 staff who between them have a broad range of marketing, research and web based skills. WCE is a global business with bases across 4 continents but few marketing staff. Consequently this person will need to be collaborative and support the international markets. What You'll Be Doing As a global brand, maintaining consistency of message is essential. Students, parents and teachers communicate globally through Facebook and social media channels. In addition, WCE's very own My World Challenge portal is a complete source of information for all expeditions. WCE's Marketing Manager is charged with developing the digital network and communications platform to ensure that the WCE brand has online prominence whilst also ensuring that all communications remain on message and consistent across all markets. Key Tasks * Develop the annual marketing plan for the UK based on agreed KPIs for sales acquisition /lead generation, brand awareness, PR coverage Challenger retention and online engagement. * Build a market leading online portal for WCE to engage with students, parents and teachers so as to complement and embrace existing popular social media channels. * Work with the planning, flights and sales department heads to agree product pricing and monitor margin protection as part of the research and sales analyst function. * To work with the UK Sales Director to agree the 'tool box' of sales promotions and how and when these are applied to include the margin effect. * To work with colleagues from across all markets to ensure that the WCE brand message and experience promise is consistent, relevant, engaging and inspirational. * Ensure that a focus on promoting WCE through PR * Work with sister brands within the division to drive efficiencies and best practice Ecommerce * Own the commercial performance of the online channel: * Establish weekly monthly and seasonal reports complete with commentary to document the commercial performance and engagement rations of Students, Parents and teachers * To establish an industry leading digital communications portal, drive natural search through embracing web 3.0 and establish KPIs to measure and monitor growth in web usage. * Accelerate SEO work in addition to assessing WCE use of PPC and choice of social media to include moderation of user generated content. * Assess, plan and priortise the relationship and interactivity between online communication channels favoured by students and teachers alongside the WCE portal. PR * Manage PR to achieve brand awareness in the national, regional and trade press * Work to identify key titles / journalists who could undertake a World Challenge * Manage all press releases Operational responsibilities * To oversee the UK and EMEA marketing investment * To ensure that all branded promotional items and materials in support of the sales cycle are available on time and within budget Strategic involvement * To work with the market General Managers and Regional Sales Directors to ensure that they embrace the online and brand developments in addition to incorporating group business requirements * Work with regional marketing staff to develop consistent plans and work towards global objectives and sharing content and best practice throughout WCE. * To work with the Leadership Team to develop an over-arching marketing strategy and investment programme with well-structured KPIs and ROI in support of group growth objectives. * To work with other teams within the Education Division (e.g. Edwin Doran, Travelbound etc.) to identify lead schools with which to forge contractual agreements and SLAs. * To support 'The Edge' reward programme and drive increased participation in line with division targets. Staffing Responsibility * To manage a team of 3 staff based at High Wycombe Project Management * To oversee the planning and on-going development of UK and International websites * Integration of Facebook and My World Challenge * Online Applications (on-going project) * Product Planning Tool (Part of a wider cross functional team) System Responsibilities * To manage the website CMS and links with social media platforms * To appreciate how companywide platforms (EMS, Maximiser, Data Junction and House on the Hill) work together in support of customer management and business information. * Manage the school / teacher databases. What We're Looking For Experience: * Website & social media expertise - .net or druple * Must have worked within a social media driven environment (preferably focused on marketing to students/youth) and have experience of a multi-site business. * 1st degree in Business Studies and Marketing specific qualification (IDM or CIM Diploma) * Department (staff) responsibility Person specification: * Love of the outdoors, travel and adventure * Energy, optimism and can-do attitude * Strong communicator who can interact with all stakeholders including senior management * Analytical and numerically strong. High degree of commercial awareness with the ability to drive strategic change whilst managing the detail * Demonstrable experience of managing the full marketing mix Job Division: Specialist & Activity Location: High Wycombe marketing ecommerce manager retail customer services sales travel tourism sale services cms ems data junction net druple idm cim diploma strong communicator net .net

Recruiter

Canon (UK) Ltd Don't show me jobs from Canon (UK) Ltd

Salary

From £38,000 to £38,000 per year

Location

Reigate Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Job Purpose and Summary This role is for the position of Partner Manager. Being responsible for the total account management of a number of our UK key account Distributors and second tier management of important channel Resellers. A background in Key Account Management, managing a broad IT related product range and experience of the first and second tier UK IT Channel will be key to the success in this role. Responsibilities and Tasks Through relationship management, conduct regular multi-level contact meetings within all allocated accounts (First and Second tier) to the most senior level. Successfully implement and monitor Best in class Business Planning processes, coordinating all appropriate resources to achieve the agreed Strategic and Tactical objectives. Responsible for utilising, planning and managing investments to achieve an effective ROI, Sales growth and gross profit targets. Ensure through effective communications a two-way feedback between Canon channels and key accounts, successfully managing all plans, initiatives and promotions are driven, supported and monitored. Ownership of key Distribution account segmented data base and development of strategies for securing a greater share of customer business and Canon channel market share growth. Planning, organising and co-ordinating internal and external resources to achieve the agreed business plan to ensure Sales revenue and profit growth. Provide the required input, maintenance and analysis of all Canon system data management tools to specified deadlines. Accurate business forecasting of Allocated Distributors to maximise full sales growth expectations with an efficient and effect supply chain. Required Skills and Qualifications Drive, determination and enthusiasm to succeed. Proven sales experience and a track record of successful negotiation to the highest customer account level. Strong planning, analytical and communication skills. High degree of commercial and business awareness. Good level of IT/Systems skills, keyboard and Microsoft applications. Full UK driving licence Competencies Act as a Team Player. Create Solutions to Problems. Drive for Results. Focus on the Customer. Take Ownership and Accountability. Further Information Closing Date -20 May 2012 Location - UK coverage, base Reigate, Surrey Salary - 38000 +25K OTE + company car/car allowance To complete your application you will be directed to the Canon website. Key Benefits Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service) Final salary scheme pension available upon joining Canon UK Ltd Life Cover for those in the pension scheme Free private healthcare for all employees (tax on benefit payable by employee) Long service awards Focus on learning and development and career progression Staff purchase scheme. You @ Work scheme - discounts with over 100 named brands and suppliers on their products and services Employee forum network Summer Hour Policy Interest Free Season Ticket Loan Childcare Voucher Scheme Ride 2 Work scheme Employee Assistance Programme Flexible Working Policy Company Maternity / Adoption / Paternity Policies eLearning online training courses available to all employees Variable pay scheme (bonus/commission) No agencies please channel manager distribution