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Vanquis Bank Don't show me jobs from Vanquis Bank

Salary

From £13,500 to £17,000 per year

Location

BD12LF Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At Vanquis Bank, we've got an expanding business, fantastic people and ambitious growth plans. This is one of the many reasons why we've moved into a state of the art contact centre here in Bradford. It is an exciting time for us, good for the City, and could be great for you. We offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010 and 2011 and have now accepted over 1 million customers. We provide an outstanding service to our customers and this is reflected in the fact that over 80% of our customers would recommend us to a friend. Join us as a New Business Agent and you can become part of our success story. We're looking for sales agents who can act as the first point of contact for new customers. You'll need to have the confidence to deal with a wide range of people combined with the ability to work in a challenging, target driven environment. This is your opportunity to become part of a brand new team where you'll be answering inbound and making outbound calls following a script to create new accounts, help resolve customer issues as well as maintain records. A key part of your role will be ensuring our customers receive great service. To become part of this professional and sales focused team you will need experience in a sales role, ideally in a contact centre environment, and excellent customer service skills. An effective communicator with a friendly personality, you will be able to build rapport quickly, work well under pressure and have an eye for detail. You must also be able to work shifts between 8am and 9pm Monday to Friday, and 9am and 5.30pm on Saturday and Sunday. sales call centre contact centre new accounts acquisitions

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Vanquis Bank Don't show me jobs from Vanquis Bank

Salary

From £14,000 to £19,000 per year

Location

Chatham Don't show me jobs in this location

Job term

Contract

Job hours

Full time

Bi-Lingual Customer Account Agent (Polish and English) 14,000 to 19,000 + (depending on skills and experience) + Incentive + Benefits Chatham, Kent At Vanquis Bank, we're looking for people with good customer service abilities and fluent communication skills in English and Polish to help influence the development of our new International business in Poland. At Vanquis we offer customers excellent products backed by great people, which is why we were voted Credit Card Provider of the Year in 2009, 2010 and 2011 and have now accepted over 1 million customers. We provide an outstanding service to our customers and this is reflected in the fact that over 80% of our customers would recommend us to a friend. We've got a great business, fantastic people and ambitious growth plans. By taking advantage of this great opportunity to join us as a Customer Account Agent, you can become part of our success story and help shape our Polish International business. Based at our state of the art call centre in Chatham in Kent, in close proximity to London, you will be responsible for effectively servicing our International customer base in Poland. Working to individual and team performance targets, you will be the first point of contact for new and existing customers. Day-to-day you will deal with a range of enquiries covering initial customer acquisition, through to servicing and contacting to secure payment as well as working to resolve customer issues. While ensuring adherence to company procedures and compliance you will also identify issues, suggest solutions and help drive improvements. The ability to multitask and effectively manage your time, whilst delivering exceptional customer service is paramount. You will have worked in a fast paced, high performance, target driven banking environment that has a focus on service quality. You'll need to be adaptable as you'll be working in an innovative environment and will need to quickly adopt new practices and ideas Educated to a good GCSE standard or equivalent including English and Maths you must be able to communicate fluently (both written and verbally) in English and Polish. You will also have experience of working in a customer service role ideally gained in a contact centre environment. Knowledge of the Polish financial services industry would be an advantage. Self-motivated, you will be comfortable working to targets and able to use your initiative when needed. With an eye for detail, you will be able to present ideas, explain options and solutions in a clear manner over the telephone. You must also be flexible to work a rotational shift system that will involve early starts (7am) and late finishes (7pm) as well as weekend working. This is an excellent opportunity to help create and build a brand new proposition as well as be part of a highly dynamic and productive team. To apply please email your CV and covering letter to the email address below; call centre

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Dowding and Mills Plc Don't show me jobs from Dowding and Mills Plc

Salary

£0 to £0 per year

Location

East London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Works Manager East London (Hackney) Sulzer Dowding & Mills are a global leader in the repair and maintenance of high voltage electrical motors and generators, and related services across several industries. As a brand with over 100 years of history, we are committed to providing an outstanding level of service and technical support to our diverse client base. As part of our continued and impressive growth, we are currently recruiting for a Works Manager who will be based at our London site to manage, control and supervise all operational activities of the Workshop, including the scheduling and coordination of the flow of work between the departments (including the office) to expedite production. KEY RESPONSIBILITIES AND TASKS: *Assist the Branch Manager with the overall running of the Branch. *Leading, managing and mentoring the departmental supervisors. *Upholding long term customer relationships that have been established by the Customer Service Representatives. *Assisting the Branch Manager in the recruitment, training, development, performance management, discipline, motivation and safe working practices of workshop staff. *Identify training needs for workshop staff and ensure workshop staff remain up to date with all Work Instructions. *Documenting jobs to include health and safety compliance and quality assurance. *Quoting and estimating of job to the level designated by the Branch Manager. *Contract reviews on customers' acceptance of quotations. *Understand the work flow in each section of the Branch and work with Section Supervisors in the scheduling of jobs and allocation of resources so maximum efficiency and economy of operations is achieved with each job. *Control the flow of jobs through the workshop including; scheduling, priorities, progress updates and productivity. *Review of master production schedule and work orders by holding regular work in progress meetings. *Revision of production schedule according to work order specifications, established priorities and the availability and capability of workers, parts, materials, machines and equipment. *Compilation of reports when required. *Ensuring and checking that all costs are on each job and that quoted work scope has been satisfactorily met. *Ensure that labour time spent on the job is reasonable. Assess and manage time sheets if designated by Branch Manager. *Assisting Branch Manager in the costing of job folders on completion of work *Utilizing Branch resources (e.g. Office Supervisor and QESH Officer), oversee the Branch apprentices, ensuring training meets course and company requirements, log books are completed, rotation through each section has been achieved, and there is adequate supervision. *Coordination of shifts, overtime, leave applications and apprentices block college release to ensure maximum coverage for required labour. *Ensure that the Company QESH systems are adhered to in the Workshop. SKILLS / EXPERIENCE *Technical apprenticeship working on electrical rotating machinery *Proven management/supervisory experience in service related industry with technical knowledge of electrical rotating equipment *Excellent communication skills This is an exciting opportunity to work with a market leading organisation during a period of growth. Please contact the Recruitment Team at Sulzer Dowding & Mills with a fully updated CV and Covering Letter about this position. Sulzer Dowding & Mills is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. works manager workshop electrical engineering supervisor

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Discovery Communications Europe Ltd Don't show me jobs from Discovery Communications Europe Ltd

Salary

£0 to £0 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Position Description Position Title: Manager; Business and Legal Affairs Division: DEI Location: London Department: Business and Legal Affairs Reports to: Director, Business and Legal Affairs Core responsibilities * Supporting the Discovery Enterprises International ("DEI") team * Working with the Legal Director for the DEI team in London; DEI is an exciting, diverse and busy team primarily devoted to maximising revenue from Discovery programmes and trade marks on a global basis * Providing advice on all legal issues for DEI, working with Discovery and third party commercial units and legal counterparts around the world * International Licensing * Drafting and negotiating licensing contracts where Discovery licences its rights in trade marks, brands, logos and programmes to third parties including: * Merchandise manufacturers and product and service promotion companies * Travel, adventure and other service providing companies * Agents who represent DEI globally * DVD and digital media distributors * Print media publishers and distributors * Residential, office and resorts/entertainment facility developers * Advising on trade mark issues including filings, registrations and oppositions * Programme and Format Sales, Production and Distribution * Drafting and negotiating programme sales, format licenses and programme investment agreements with parties including: * Third party broadcasters on a worldwide basis * Airlines, cruise ship and educational operators etc * Discovery networks and third party TV production companies * Digital Media * Assisting with IT projects, service agreements and content licensing * Drafting website terms and conditions and competition rules and policies * Other Work * Dealing with regulatory work and contentious matters such as litigation, issuing default and termination letters in order to police Discovery's rights and interests * Corporate transaction work including shareholder agreements, joint ventures and business sales * Music licensing and publishing of Discovery's music catalogue * Consultancy agreements, NDAs and other operational work to support DEI * Reviewing legal precedents and processes to improve DEI's legal operations Requirements * Good legal and media industry knowledge * Enthusiastic, flexible, commercial, practical problem-solving approach * Good negotiation and drafting skills and attention to detail * Excellent time-management and communication skills * Enjoy a fast-paced commercial environment * Confident and ability to interact with colleagues and clients from different cultures and backgrounds * Level-headed and calm individual * High competency required for word processing, formatting and email use * Qualified solicitor in England, approximately NQ-2 years PQE with an interest in, and experience of, the media industry * Fluent in English commercial law international licensing negotiation intellectual property digital media solicitor

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EA - S5 Marketing Don't show me jobs from EA - S5 Marketing

Salary

From £12,000 to £18,000 per year

Location

B54HE Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

If you believe in doing good things for society and being rewarded for your efforts this could be the opportunity you have been waiting for. Charity Fundraiser: Immediate Start How often do you get to do something awesome for society & charity and be rewarded for it at the same time? Our UK Client helps to save 1000's of lives every year - you could be part of the process by joining our face to face Marketing & Sales departments securing long term donors for our Client to fund their research and promotion. What you'll need to have: * Customer service/sales experience i.e. Retail/Call Centre/Sales/Face to Face customer experience. * A Great attitude with a fun personality. * Excellent verbal & written English skills. * A willingness to work within a organisation and work towards targets and goals. What you need to know: * We are located a short 7 minute walk from New Street Train Station. You will need to be happy to come to Birmingham City Centre on a daily basis. * We work in locations all across the West Midlands. * We deal with the general public on a face to face basis (this is not a Call Centre to Retail store job). * This is an entry level opportunity with advancement opportunities for those who show ability. * Both short term & career opportunities available. * We will provide full client training to successful applicants. * We offer a competitive commission structure for earnings entirely based on performance - Targets & Goals are relative. * Our Agents generally work an 8 hour day. If you think you're ready for this awesome experience, apply today! We will be in touch with successful applicants within a 24 hour time period. Please only apply if you are available for an immediate appointment and immediate start. APPOINTMENTS WILL BE HELD THIS COMING WEDNESDAY, THURSDAY AND FRIDAY BETWEEN 2:00PM-5:00PM - YOU MUST BE AVAILABLE FOR THESE TIMES. communications business administration management advertising marketing public relations political science psychology military sports management athletic experience

Recruiter

MG Ltd Don't show me jobs from MG Ltd

Salary

From £15,000 to £20,000 per year

Location

Norwich Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

MG in Norwich City Centre is a marketing and sales company that outsources its services to companies that are looking to increase their market share or enhance their brand's image. MG currently has multiple openings for people with above average customer service skills that are interested in: * Marketing/ Brand Management * Sales/ Account Management * Customer Service/ Client Relations * Business Development/ Management We acquire new customers for our clients by meeting potential customers face-to-face and explaining their products and services in detail. Our clients are looking for us to increase representation for them throughout the Norfolk region and branch out into new markets before the end of the year. We recently expanded into Europe, so there will be national and international travel opportunities available to some. No specific experience is required because we offer daily product-training workshops. We also offer ongoing guidance and support because each individual's results contribute to the company's success as a whole. Previous experience involving customer interaction (such as retail sales, customer service, waiting, bar work, etc.) can be beneficial, but we're simply looking for people that: * Are over 18 years of age and eligible to work in the UK * Can commute to Norwich City Centre on a daily basis * Are willing to work hard and are driven to achieve success * Have a positive attitude and are generally optimistic * Want an opportunity to grow personally and professionally * Are willing to work hard because growth and earnings are result-based *** Please send your CV through the online application process for consideration. If your CV is successful, we will notify you straight away via email or phone, so please be sure your contact details are provided. Thanks for your interest in MG. We look forward to hearing from you! *** For more information about MG, find us on your favourite social media site: Like our Facebook page: /MGLimited Follow our Tweets on Twitter: @MGLtdNorwich retail sales assistant store staff shop assistant sales general customer service call centre agent assistant hospitality bar staff catering waitress waiter server

Recruiter

Power Electric Ltd Don't show me jobs from Power Electric Ltd

Salary

£0 to £0 per year

Location

Huntingdon Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Generator Rental Area Sales Manager - East PE Generators are the UKs' Largest Privately owned Specialist Generator Rental Company We currently require an outstanding and experienced sales professional to develop generator rental business from existing accounts and the generation of new business Working in the East Midlands, Homes Counties and East Anglia regions Reporting to the general sales manager and working closely with other sales managers, general managers, sales support and depot staff, the successful applicant will have a proven track record in sales (preferably in generator rental and hire or closely allied industry); excellent written and verbal communication skills with the ability to negotiate at a senior level; the ability to prepare proposals and deliver presentations at senior level and in a professional manner. IT literacy and good administration skills and a UK driving licence are required. This is a full-time role Key Responsibilities; Increase margin & revenue of allocated accounts via the development of strong relationships with the customers senior management teams, office and/ or site personnel where appropriate Delivery of growth via successful gaining of targeted accounts via presentations, partnership agreements, office and site level account management Develop business from agreed national accounts at a regional level Planned and cold calling Ensure effective planning maximizes best use of time Liaison with work colleagues in depot/ field to maximize the potential revenue streams To ensure as far as reasonably practicable, personal health & safety Carry out professional site surveys and relay information accurately to customer Present competitive & cost effective solutions (whilst ensuring PE margins are delivered) to customers through having detailed product knowledge and the ability to communicate competently and confidential from both technical and sales perspectives Develop full understanding of individual products and services supplied by PE and legislation as required If you can demonstrate all of the above, together with commitment, tenacity, and enthusiasm, in return we will offer a very competitive base salary and benefits including company car, incentive scheme, Mobile IT support, pension scheme, To apply send your C.V by clicking on the link below. generator rental area sales manager east hire

Recruiter

International Bar Association Don't show me jobs from International Bar Association

Salary

From £30,000 to £35,000 per year

Location

London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Job Title: Senior Staff Lawyer Reports to: Head of Legal Projects Team Overall Purpose: To lead the implementation of IBA projects for the Middle East region. To create, promote, develop, manage and execute legal projects of interest and ramification to the international legal community and the general public, and to support and contribute to IBA committee projects to enable their success. The International Bar Association (IBA) is a global federation of judges, lawyers, Law Societies and Bar Associations which works to influence the development of international law reform and shape the future of the legal profession. Its 197 member organisations and over 35,000 individual members cover all continents. The International Bar Association's Legal Projects Team works to create strategies and initiatives aimed at addressing some of the most pressing concerns faced by the global legal profession. Key Accountabilities: Middle East Representing the IBA for the Middle East, manage the IBA's programmes, initiatives and membership activity for the Middle East Region building awareness of the IBA in the region. Assist with holding local and regional events that will highlight the IBA's presence in the region; making contact with lawyers, legal organisations and government bodies. Develop, organise and implement local and regional legal programmes/events together with Middle Eastern lawyers and members of the IBA from other jurisdictions to discuss timely and cutting edge issues, including high profile events or training programmes with government organisations, such as the Ministry of Justice - with the objective of developing individual and group membership in the UAE and across the Middle East. Keep abreast of local and regional developments by reading relevant journals etc and holding discussions with local members and the wider legal profession with a view to identifying topical conferences and other events. Develop a deep understanding of what services members in the region will most value, and seeking ways to implement them. Establish strong contacts and working relationships with law firms, legal organisations, bar associations and law societies in the region. Managing and leading relationships with the Arab Regional Forum (ARF) and local members and providing administrative support for ARF meetings. Working closely with the Sponsorship team, identify potential sponsorships leads and media contacts. Encourage and develop the Arab voice within the IBA, ensuring, for example, that relevant regional issues are brought to the notice of the IBA Committees, and that articles from and about the region are appearing regularly in IBA publications. Other Legal Projects Propose, promote, develop, manage and execute legal projects as described above, in particular projects relating to economic and business law and other legal and public policy areas from across the Association; Support projects managed by other lawyers from the Legal Projects Team; Encourage and coordinate IBA committee member involvement in the projects led or promoted by the Legal Projects Team; Draft legal reports and recommendations on a variety of legal topics, particularly in the areas listed above; Identify and write items of interest for IBA publications and other professional publications; Attend and/or present at conferences, seminars, workshops, trainings, roundtables and lectures in various international locations and provide written reports; Develop and sustain relationships with other international and professional organisations, governments, academic institutions, and other entities as required for project development; Provide research for IBA committee projects as needed; Job Requirements Education and Training Essential: Law degree, legal qualification (but not necessarily in the UK). Desirable: Master of Laws, Master of Public Policy or equivalent. Work Experience Essential: Minimum one year experience working in a legal environment. Experience dealing with senior legal professionals and management of support staff. Experience working in economic and business matters in a legal capacity. Desirable: Preferably 2-3 years' experience as a practitioner (in private legal practice as a corporate lawyer of economic and business law) would be an advantage) or in legal policy in the public sector or in an international organisation. Experience with the work of bar associations Experience with legal drafting would be an advantage. Experience working with individuals from a variety of cultures would be an advantage. Technical/Professional Skills and Knowledge Essential: Strong knowledge of commercial legal issues. Strong interest in international legal work in many different fields. Impeccable verbal and written communication skills in English. Competence in the MS Office suite of programmes. Competent in use of legal databases and other on-line research tools. Confident presenter. Desirable: Fluent in Arabic and English Legal drafting skills would be an advantage. Experience with web-based content management tools would be an advantage. Experience with writing articles or marketing material would be an advantage. If you would like to apply for this position please apply online with your CV and a covering letter addressing the job requirements. senior staff lawyer solicitor attorney middle east iba economic business law public sector

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TUI UK & Ireland : Head Office Don't show me jobs from TUI UK & Ireland : Head Office

Salary

£0 to £0 per year

Location

Luton Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance Reporting directly to the AP Query & Processing Assistant Manager, the AP Query & Processing Associate is part of a team responsible for processing c. 1.5 million invoices annually (c. 1 million hotel invoices, c. 250,000 overheads and expenses invoices and c. 250,000 airline invoices) efficiently and to schedule, within policy guidelines and to business standards, as well as handling and resolving all related queries. The AP Query & Processing team has significant voice and email contact with suppliers and with offshore processing teams, so the Associate will be expected to build exceptional working relationships with all key stakeholders to deliver a best-in-class service. What You'll Be Doing * Process invoices through all source systems in line with supplier contractual terms and with the appropriate authorisation: * Hotel Payments * Ground Transport and Agents * Airlines * Tour Operations * Engineering * Clear 'invoice on hold' queues prior to month end * Monitor and resolve queries from internal and external parties * Escalate process issues and non conformance, as required * Identify and resolve any issues that arise from offshore activities * Identify issues relating to service delivery, process improvement and compliance * Liaise with internal departments and individuals to resolve queries * Promote exceptional working relationships with direct customers by dealing with queries in a prompt, efficient and professional manner * Support and coach other AP Query & Processing Associates both onshore and offshore, and share knowledge to enable the team to become more multi-skilled to process any invoice and resolve any query * Support and implement continuous improvement opportunities (both system and procedural) * Ensure all internal controls are fully adhered to and make recommendations for improvement * Ensure records are maintained and archived to satisfy audit and statutory requirements * Undertake other adhoc activities as deemed necessary Key Relationships (Internal & External contacts) * Query & Processing Assistant Manager - Support/Consult/Inform * Peer Finance Group - Consult/Inform * External stakeholders - Consult/Inform * Offshore partner - Develop/Consult/Inform * Managers within the SSC and wider Business - Support/Consult/Inform What We're Looking For * Experience of working in a customer-facing/high volume transaction processing type role is desirable * Excellent customer service and telephone manner * Excellent communication skills, both written and oral * Good problem solving, organisational skills and attention to detail * Good influencing skills * Good interpersonal skills including persuasiveness and/or assertiveness skills * Competent user of MS Office (Word, Excel, Powerpoint, Outlook) * Ability to speak an additional European language(s) an advantage * Experience of working with an offshore partner an advantage * Experience of working in a Shared Service Centre an advantage Hiring Manager - Karen Nielson Closing Date - 28th May 2012 Job Division: Mainstream Location: Wigmore House ap query processing associate luton 12 months fixed term excellent customer service telephone manner communication organisational influencing interpersonal skills ms office