Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Liverpool Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Drawing on your supervisory experience, you will assist the Retail Manager in the day-to-day running of the shop ensuring that there is a clear focus on profitability and the company's high standards are achieved. What You'll Be Doing For our customer As part of the management team, you will create and encourage a positive impression of First Choice Retail through leading by example in every area of customer service. You will communicate openly and easily to show the customer that you value them by actively seeking to enhance information given to them by yourself and the team at every opportunity. For our company Assisting with the overall running of your travel shop, and assuming responsibility for the sales and/or foreign exchange departments when required, your strong supervisory and management skills will enable you to lead by example, motivate and develop the team to meet its targets. You will ensure that all areas are resourced appropriately in order to provide un-rivalled travel advice and unbeatable customer service at all times. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Experience of managing staff at a supervisory level * Retail travel knowledge What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Liverpool NJ thomson assistant retail manager liverpool full time retail customer services sales travel tourism sale services confident

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Evesham Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Drawing on your supervisory experience, you will assist the Retail Manager in the day-to-day running of the shop ensuring that there is a clear focus on profitability and the company's high standards are achieved. What You'll Be Doing For our customer As part of the management team, you will create and encourage a positive impression of First Choice Retail through leading by example in every area of customer service. You will communicate openly and easily to show the customer that you value them by actively seeking to enhance information given to them by yourself and the team at every opportunity. For our company Assisting with the overall running of your travel shop, and assuming responsibility for the sales and/or foreign exchange departments when required, your strong supervisory and management skills will enable you to lead by example, motivate and develop the team to meet its targets. You will ensure that all areas are resourced appropriately in order to provide un-rivalled travel advice and unbeatable customer service at all times. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Experience of managing staff at a supervisory level * Retail travel knowledge What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Evesham thomson assistant retail manager evesham full time retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Swindon Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Drawing on your supervisory experience, you will assist the Retail Manager in the day-to-day running of the shop ensuring that there is a clear focus on profitability and the company's high standards are achieved. What You'll Be Doing For our customer As part of the management team, you will create and encourage a positive impression of First Choice Retail through leading by example in every area of customer service. You will communicate openly and easily to show the customer that you value them by actively seeking to enhance information given to them by yourself and the team at every opportunity. For our company Assisting with the overall running of your travel shop, and assuming responsibility for the sales and/or foreign exchange departments when required, your strong supervisory and management skills will enable you to lead by example, motivate and develop the team to meet its targets. You will ensure that all areas are resourced appropriately in order to provide un-rivalled travel advice and unbeatable customer service at all times. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Experience of managing staff at a supervisory level * Retail travel knowledge What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Totton thomson assistant retail manager totton full time retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Banbury Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Banbury thomson travel advisor banbury full time retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Uxbridge Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance: Excellent benefits, bonus and incentives. You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team. What You'll Be Doing: For our customer * In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire. * You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. For our company * You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. * You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Travel / Retail industry background What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Private Medical Insurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Uxbridge thomson travel advisor uxbridge full time retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Ipswich Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At a Glance: Using your responsible leadership skills, you will motivate and develop the team to achieve sales targets. You will encourage your team to offer the highest standards of customer service whilst ensuring the efficient running of the travel shop. What You'll Be Doing: For our customer You will interact daily with customers to make them feel special and valued, and will personally deal with any complex problems that may arise in order to maintain their loyalty and trust, whilst supporting your team. For our company Providing commercial vision, you'll lead and develop your team ensuring they consistently hit all targets and maximise profitability. Ideally, you'll be an experienced manager with a background in travel, but it will be your track record in sales and ability to inspire your team that will set you apart. What We're Looking For Essential * Proven target based sales experience * Customer service experience * Experience of managing a team * Experience of staff training and development * Excellent communication and influencing skills * Experience in making difficult decisions Desirable * Previous experience in a similar role * Travel industry knowledge * Knowledge of retail travel IT systems What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme (Eligible after 12 months service) * Generous holiday entitlement * Life Assurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Ipswich thomson retail manager ipswich full time retail customer services sales travel tourism sale services excellent communication influencing skills it systems

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Manchester Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Drawing on your supervisory experience, you will assist the Senior Retail Manager in the day-to-day running of the shop ensuring that there is a clear focus on profitability and the company's high standards are achieved Role available in shops over 6.5 million only. What You'll Be Doing For our customer As part of the management team, you will create and encourage a positive impression of Thomson Retail through leading by example in every area of customer service. You will communicate openly and easily to show the customer that you value them by actively seeking to enhance information given to them by yourself and the team at every opportunity. For our company Assisting with the overall running of your travel shop, and assuming responsibility for the sales and/or foreign exchange departments when required, your strong supervisory and management skills will enable you to lead by example, motivate and develop the team to meet its targets. You will ensure that all areas are resourced appropriately in order to provide un-rivalled travel advice and unbeatable customer service at all times. What We're Looking For Essential * Target based sales experience * Customer service experience * Experience of managing others preferably in a retail environment Desirable * Retail travel knowledge * Knowledge of retail travel IT systems What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme (Eligible after 12 months service) * Generous holiday entitlement * Life Assurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Manchester TC thomson deputy retail manager manchester tc full time retail customer services sales travel tourism sale services it systems

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Glasgow Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Drawing on your supervisory experience, you will assist the Retail Manager in the day-to-day running of the shop ensuring that there is a clear focus on profitability and the company's high standards are achieved. What You'll Be Doing For our customer As part of the management team, you will create and encourage a positive impression of First Choice Retail through leading by example in every area of customer service. You will communicate openly and easily to show the customer that you value them by actively seeking to enhance information given to them by yourself and the team at every opportunity. For our company Assisting with the overall running of your travel shop, and assuming responsibility for the sales and/or foreign exchange departments when required, your strong supervisory and management skills will enable you to lead by example, motivate and develop the team to meet its targets. You will ensure that all areas are resourced appropriately in order to provide un-rivalled travel advice and unbeatable customer service at all times. What We're Looking For Essential * Experience of promoting services and products to customers * Experience in a customer focused environment * Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner * Team player Desirable * Experience of managing staff at a supervisory level * Retail travel knowledge What We Can Offer You * Competitive salary with excellent bonus/commission earning potential * Excellent career prospects * Initial and on-going training * Yearly incremental holiday concessions * Heavily discounted travel from various travel companies * Generous discounts off TUI Travel products and services (including friends & family discount) * TUI Travel contributory pension scheme * Generous holiday entitlement * Life Assurance * Educational * Uniform * Season ticket loan * Childcare vouchers * Share Incentive Plan * Recommend-a-friend bonus * Free Travel Insurance Job Division: Mainstream Location: TS-Glasgow TF thomson assistant retail manager glasgow forge full time retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Peterborough Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Our Company vision is making customers and staff feel special. Your role is to ensure you and your team bring this vision to life and deliver our service promises. The Superstore customer vision is Maximum choice, minimum effort. Your role is to ensure delivery of this vision in your extended trading hours superstore. What You'll Be Doing Customer Obsessed * Work with the Superstore Manager to ensure you and the team enhance the customer experience by providing a personal and attentive service at all times. * Be an ambassador for TUI Travel by having a can do attitude at all times. * Regularly monitor customer service levels and takes every opportunity to develop staff to improve performance. * Ensure you and your team utilise all sales tools provided to enhance the customer experience. * Promote customer loyalty by building long-term relationships. * In the Superstore Managers absence ensure you have Travel Specialists to meet customer demands. Playing to Win * Assist the Superstore Manager to achieve KPI targets for Store, bureau, Virtual Call Centre (VCC) and service by demonstrating passion and understanding key drivers. * Demonstrate an awareness of local competitor activity and the travel industry in general and act upon it. * Deliver a personal Margin target as agreed with your line Manager. * Find solutions to issues/barriers in a timely manner with lasting positive results * Build relationships with local businesses to maximise customer base. * Be a FX Specialist and able to drive this area of the business. * Event Management Role * Build relationships with suppliers for support with local marketing events. * Monitor performance of events to ensure their effectiveness. * Build relationships with suppliers to drive sales performance and deliver sales plans, particularly when taking on ownership for event management. * Work with the Superstore Manager to develop an events calendar, effectively plan, organise and deliver the events in your store. Responsible Leadership * Plan and organise your own workload to meet required deadlines. * Contribute to the "Be Green" charter. * Encourage customers to contribute to the World Care Foundations. * Assist the Superstore Manager in driving the high performance of the team by giving timely and appropriate feedback and development to improve performance and manage under performance. * Lead and inspire your team by being a role model. * Communicate with impact at all levels to achieve business results and adapt personal style and use of language to suit others. * In the absence of the Superstore Manager communicate and implement all RSM and company messages and instructions. * Assist in creating a winning team environment by demonstrating the TUI values, service promises and behaviours. * Training Management Role * Ensure you and the team embrace every training opportunity and take ownership for your own personal development. * Work with the Superstore Manager to design and produce a training plan which is effectively delivered in store taking into account the number of Specialist roles required. * Deliver weekly training sessions and check individual understanding. * Ensure new starters are inducted appropriately. * Provide management and support to any Apprentices within the store. Value Driven * Achieve operational excellence through adherence to audit and compliance procedures * Work with the Superstore Manager to ensure the team are always up to date with Company, Sales, Service and Operational updates by using the intranet. * Consistently demonstrate commercial acumen in managing all Store activities to improve overall business results. What We're Looking For * Customer service skills and experience * Ability to build rapport * Communication skills * Sales driven * Positive 'can do' attitude * Attention to detail * People Management & Development * Strong Maths, Spelling and English Grammar (verbal and written) * Travel and/or retail experience/knowledge desirable * 4 GCSE passes at grade C or above including Maths and English (or equivalent) Key Relationships (Internal - consulted or informed, External - prime business contacts): Person(s): Nature: Superstore Manager Line Manager Travel Advisors Direct reports in Manager absence Tour Operators Service provider Suppliers Service provider TUI H/O employees Colleagues Customers Key Technical Skills (Assessment Criteria) Internal Candidates External Candidates Must have a minimum of 12 months experience at Assistant Retail Manager level Must have work experience in the travel industry or strong product knowledge re: travel. Working in a shop/store that has achieved above company average in both profit and customer service pulse results for a consecutive 6 months in their current role Must be willing to sit a computerised assessment of Maths and English skills. Attendance levels must be within Company Policy standards and must not be on a disciplinary Job Division: Mainstream Location: FC-Peterborough SS first choice deputy superstore manager peterborough full time retail customer services sales travel tourism sale services communication skills positive can do attitude

Recruiter

TUI UK & Ireland / Retail Don't show me jobs from TUI UK & Ireland / Retail

Salary

£0 to £0 per year

Location

Southend-on-Sea Don't show me jobs in this location

Job term

Contract

Job hours

Full time

At A Glance Our Vision is making travel experiences special. Your role is to deliver excellent customer service and achieve outstanding sales and profit results in our Foreign Exchange Bureau alongside demonstrating excellent operational controls. Please note this is a temporary position for circa 6 months and we are looking for both Full and Part time staff. What You'll Be Doing * Display a passion for sales and service and achieving your Foreign Exchange productivity target * Plan and prioritise your workload to meet deadlines set by your shop manager. * Ensure you deliver an excellent customer experience by providing a personal and attentive service at all times in both the bureau and on the Shop floor. * Ensure you are up to date with Company Sales, Service and Operational updates by using Retail Click (Company Intranet) and financial control/Ops Online communication. * Be an expert in the sale of Foreign Exchange and other currency related products. * Drive Foreign Exchange key indicators such as Average transaction values to increase margin * Be confident in dealing with Western Union transactions * Add value and enhance the customer experience through the sale of 3rd Party essentials * Assist your shop in retaining and building relationships with customers by obtaining the correct contact details. * Be aware of all Foreign Exchange competitor activity and give upward feedback on a consistent basis * Ensure your personal conversion rates of foreign exchange transactions are either higher than average or in line with expectations based on your experience. * Plan and manage currency stock levels to meet Customer demand within the Company guidelines * Participate and willingly cooperate with colleagues to achieve team objectives * Ensure you adhere to all Company polices and procedures at all times. * Ensure your work is carried out with high levels of accuracy and attention to detail to prevent losses to the company. What We're Looking For * Customer service skills and experience * Problem solving * Attention to detail * Strong numeric skills * Ability to adapt to change * Ability to work to sales targets * Excellent communication skills * Strong IT skills * Strong product knowledge * Passion for Foreign Exchange and Travel and be able to display TUI winning behaviours Any additional relevant information: * To be flexible in your working hours to accommodate 7 day trading and extended opening hours Where the jobs are based We are looking for several Foreign Exchange Advisors to work across the Essex region so please complete the "Locations Considered" question to let us know where you are able to work. Job Division: Mainstream Location: TS-Southend on Sea thomson temporary foreign exchange advisor southend on sea full part time flexible retail customer services sales travel tourism sale services communication