Recruiter

SiteMinder Don't show me jobs from SiteMinder

Salary

£0 to £0 per year

Location

West London Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Service Desk Analyst - Spanish SiteMinder is a technology company whose multi award winning online distribution products service the accommodation industry. Our products are trusted and used by thousands of accommodation providers in over 90 countries worldwide. This cloud based product suite continues to set the benchmark in online distribution technology by challenging conventional operating strategies. We are seeking an Service Desk Analyst, ideally with 2+ years experience, to help us provide outstanding service to our customers. You will need to have exceptional communication skills, a strong commitment to providing excellent customer service and a good command of the web. General knowledge or understanding of web based products such as SaaS and off premise solutions or travel technology experience will be highly valued. You will be working in a fast paced, exciting and rewarding environment with a great deal of opportunity to further your career. There is a strong team focus to this role. Main Responsibilities: * Provide support to our customers via telephone and email * Diagnose and solve problems * Escalate cases to 2nd Level where required * Accept cases from CRM system based on, and work to, SLAs * Update CRM case information, recording progress and communication with internal staff, customers or vendors * Collaborate with and assist other Support Team members Essential skills: * Fluent in Spanish and English * Strong computer literacy (PC or Mac) using multiple browser types (Firefox, Chrome) * Experience working within an SLA environment * Excellent customer service, team and communication skills * Self-starter and strong end-to-end incident ownership abilities * Excellent organisational skills; attention to detail is critical Desirable skills: * Basic HTML SiteMinder is a global company and this position will be based in Hammersmith, London. Competitive remuneration based on experience. Please provide a covering letter and your CV when applying. Please no recruiters or agencies. service desk analyst spanish html

Recruiter

Specialist and Activity Don't show me jobs from Specialist and Activity

Salary

£0 to £0 per year

Location

Surbiton Hill Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

At A Glance Based in Surbiton/ Crawley. We are currently recruiting a Trainee Service Desk Analyst for our Specialist Holiday Group sector. SHG is part of TUI Travel PLC Specialist & Activity Sector. As part of an IT technical Team the primary role of the Trainee Service Desk Technician is to take proactive role supporting the businesses in the maintenance and upkeep of existing IT infrastructure, IT applications, IT equipment and UK Telecoms services. What You'll Be Doing * Provide first line IT/Telecoms support to the SHG business. * Assist in supporting and maintaining all IT hardware and Telecoms. * Assist in Installing and maintaining network cabling and associated hardware as necessary. * IT Software support, installation and configuration. * Help or investigate how to help users with their normal day to day IT/Telecoms issues. * Assist in the administration and maintenance of Communications (both voice and data), email and blackberry services. * Be second point of contact for all IT/telecoms related issues at all SHG sites, including overseas. * Assist/liaise with contractors, third parties and/or other members of the group in supplying IT services to the SHG business. * Ensure all relevant information/paperwork relating to IT is communicated effectively and accurately, internally within IT support and externally to the business. * To assist and/or deliver project work out side the scope of support when required * To ensure service levels, team objectives and KPI's are met. * Pro-actively identify problems and trends and propose solutions and recommendations to optimise systems performance and stability. * To assist in transition process from either an internal or external IT development team into IT support. * Create and maintain IT support documentation where missing or incorrect. What We're Looking For Key Knowledge of: * Windows XP/7, server 2003/2008, Linux and MAC OS support and administration experience. * Home, small business and/or wireless technologies exposure. * Use of Microsoft Office products Other Requirements * An effective team - player with a flexible attitude and a willingness to help. * Driven by the aim to provide users/clients with the best possible service. * Willing to learn new skills and cross train. * Excellent communication skills necessary to communicate within diverse workforce * Customer oriented approach required to ensure the service provided is efficient. * Ability to work as part of a multifunctional global team. * Strong team player * Adaptable to changing priorities. * Clean EU drivers licence * Ability to travel overseas for short periods of time. What We Can Offer * Competitive salary * Holiday entitlement of 25 days increasing with service to 28 days * Holiday concession purchase * Affinity reward scheme - online discounts on products & services * Late seat and accommodation offers * Childcare vouchers * Cycle to work scheme * In-flight discount of 20% * Foreign exchange discount at TUI retail outlets * Contributory Pension scheme * Career progression opportunities Job Division: Specialist & Activity Location: Surbiton trainee service desk analyst surbiton it infrastructure applications it equipment windows xp 7 linux and mac os support strong team player communication skills

Recruiter

JOBG8 Don't show me jobs from JOBG8

Salary

Up to £28,638 per year

Location

Essex Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Salary - 22,221 - 28,638 Full Time - 37 hours per week Analysts in Software as a Service Web Team As part of the council's IT modernisation strategy we have a new position available in our Web and GIS Team. This is a small, technical team within Information Services, and is responsible for maintaining and developing the Council's portfolio of web based applications including the Internet, Intranet and supporting services. The team is currently working on a number of exciting projects including migrating existing web based services to a brand new SharePoint platform, and complete replacement of the Council's GIS infrastructure. The post is a hands-on role developing and supporting web based applications, as well as migrating services into SharePoint. To be successful in your application you must demonstrate knowledge of Microsoft technologies and software development practices. Previous practical experience in ASP.NET, C#, SharePoint and SQL Server is essential. Knowledge of Oracle, GIS and BI technologies would also be advantageous. Good communication skills are essential as the role is customer facing and you will need to interpret customer requirements into deliverables. You must be capable of working with minimal supervision to successfully deliver project tasks on time and budget. Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. Our aim is to be an equal opportunities employer. We welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit. You will also be offered an excellent salary and benefits including: Support * A Local Government final salary pension scheme * Interest-free bus and rail season ticket loans from 100 - 5,000, as well as pool bikes and a car sharing scheme * Special leave, dependents leave and time off for public duties, depending on circumstances * Access to a staff counselling service * Access to key worker housing * Childcare Voucher Scheme * Death in service allowance to the value of 3 x your salary Development * Extensive Induction programmes * Excellent training and development opportunities * Work options that include Job Share and Career Break schemes * Assistance with professional qualifications Social * At least 22 days' annual leave, rising to 29 days, depending on grade and length of service * A sports and social club at County Hall,Chelmsford * Staff discounts in gyms, travel agents, car sales/services, restaurants, shops and days out Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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GAAPweb Don't show me jobs from GAAPweb

Salary

From £30,000 to £35,000 per year

Location

Surrey Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

A well respected Financial Services company with office in Surrey, London and North is looking to increase its Analysis team with a part-qualified ACCA/CIMA/CFA Financial Analyst. The role: as the Financial Analyst you will be working within a small team analysing performance data, developing financial models, proposing strategic business decisions and changes on cash flow and capital and producing MI reports on a daily basis. The person: ideally you will be studying ACCA/CIMA or CFA, with a background in Financial Services and investments; strong modelling and analytical skills are requirements as is advanced Excel knowledge. The benefits: this strongly positioned Financial Services Company can offer not only an excellent benefits package including study support but also a progressive career. Due to the high amount of interest that we receive unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Recruiter

GAAPweb Don't show me jobs from GAAPweb

Salary

From £350 to £350 per month

Location

London Don't show me jobs in this location

Job term

Contract

Job hours

Full time

Due to rapid growth, a recognised leader within the Life and Annuities markets are currently recruiting for an experienced Business Analyst to join the business on a 6 months basis This broad role will have a strong emphasis on support the Data Quality/Data Management function to analyse data as required to support the data cleansing/reserve reduction project service delivery requirements within the business. Duties may include: assessing the financial impact related to trends and issues affecting the organisation; recommendations on continued business improvements; mapping the inputs/output of Actuarial models in conjunction with actuaries and Analysts within the team and within the business; identify, log and categorise current processes and procedures including financial reconciliations which may have an effect on data quality; analysis of annuity products. The person: essentially you will have strong analytical skills with an understanding of annuity and pensions. This role will include technical elements therefore an eye for detail and meticulous approach is essential. Previous experience gained in the Financial Services sector with Pensions & Annuity would be a definite advantage. The benefits: our client is offering a rapidly growing and exciting working environment that offers a salary 350 per day Ltd.

Recruiter

GAAPweb Don't show me jobs from GAAPweb

Salary

From £400 to £450 per month

Location

Gloucestershire Don't show me jobs in this location

Job term

Contract

Job hours

Full time

An opportunity for a Prince 2 or Six Sigma Practitioner to be a key project member of a substantial business re-engineering project as part of an internal efficiency overhaul of support processes. The successful applicant will be a Lean Practitioner with accountancy qualifications and experience with proven knowledge of re-engineering finance processes, experienced in a project management methodology such as Prince II and have delivered financial change processes and projects. You will support the business by providing process analysis and consultancy in the Finance and corporate services area to improve operation, identify efficiencies, reduce costs, manage risk, innovate, grow and leverage talent, transforming today's business into the business of tomorrow. Specifically, this piece will result in an end-to-end process between finance & corporate services (including procurement, legal, HR, CEO office, facilities and corporate performance & reporting). Responsibilities: model and analyse corporate processes in the organisation and contribute to the end-to-end enterprises business architecture and operating model; ensure business process provides adequate levels of corporate compliance and control; develop new processes supporting the implementation of the corporate strategy, support change initiatives and move towards the newly established target operating model; define, analyse and improve corporate process and develop business cases for improvement projects; act as an internal Consultant, providing expertise, models and techniques that embed business process improvement knowledge and support continuous improvement throughout the business. Experience: fully qualified Accountant; Six Sigma or Prince 2 experience; experience in lean process improvement within Service sector; experience in applying lean sigma to Financial departments.

Recruiter

Vanquis Bank Don't show me jobs from Vanquis Bank

Salary

Up to £22,000 per year

Location

ME44EL Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Operations Analyst If your dream is to one day number amongst the best in business, then Vanquis Bank is the place for you. The working environment is vibrant, fast moving and hard working. We also place a high value on our people and their development, as it is only through them can we achieve our growth plans. If you are ambitious and want to grow your career within the Financial Services sector then this role is definitely for you. Vanquis Bank is growing 35% year on year in the UK and expanding overseas. This is an ideal time to join a growing business and carve out a career as part of the next generation of management. As an Operations Analyst you will develop your analytical, management and leadership skills and produce World class deliverables for a World class operation. We want you to challenge current processes and technology and design innovative solutions to complex problems. You'll need to propose, develop and deploy strategies that create measurable steps towards our business goals. We are offering a limited number of candidates the first step on a career ladder as an Operations Analyst *A dedicated mentor from our highly skilled and experienced Management team *The chance to get great insight to our business as a whole and specialise in a selected number of areas *Training - both in house and externally *Invaluable on the job, practical experience - you'll be part of either Credit Operations, Sales and Service or Business Analytics but will have contact across the whole business *A view of a financial organisation from all aspects - the forecasting, the costs, the people, the analysis and of course, the service we provide To be considered you'll need *A numerate degree (for example Maths, Economics, Engineering or any Science) at 2:1 *Some work experience, particularly in the financial sector, would be an advantage but is not essential - aptitude is more important *The ability to demonstrate strong numeric and verbal reasoning skills *To be a self starter who is able to take an idea from concept to delivery and then measure the results *To be assertive enough to make sure your voice is heard but a good networker who can be flexible *A can do attitude with the ability to stay focussed on results and solutions even if there are set backs *To be enthusiastic and ambitious and someone who can thrive in our open and dynamic environment *Commitment - to your future and ours As well as a fantastic opportunity in its self we are offering a generous salary (22,000 p.a.) and an exciting benefits package. We are the kind of people who want to do well for themselves and are committed to going the extra mile for each other too. So, if you think you've got what it takes to join us we'd love to hear from you. Closing date 8 June 2012 operations analyst analytical graduate degree

Recruiter

GAAPweb Don't show me jobs from GAAPweb

Salary

From £35,000 to £40,000 per year

Location

West Sussex Don't show me jobs in this location

Job term

Permanent

Job hours

Full time

Our client a leading Financial Services organisation is seeking a Senior Analyst - Treasury. The role: working as part of this treasury team, this role has responsibility for overseeing and assisting with cash management of major markets within Europe; forecasting short and long-term requirements and providing funding to European lines of business; controlling loan schedules and all related interest allocations; managing monthly interest accrual process; controlling all funding/interest related P&L and balance sheet accounts to meet compliance requirements. Candidates will have experience within a corporate treasury environment. The benefits: an exciting and unique opportunity to join a market leading global business which offers defined career progression. Due to the high amount of interest that we receive unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Recruiter

GAAPweb Don't show me jobs from GAAPweb

Salary

From £40,000 to £40,000 per year

Location

Surrey Don't show me jobs in this location

Job term

Contract

Job hours

Full time

A leading global company has an immediate requirement for a Financial Analyst to join them on 12 month fixed term contract. Working as part of the expense Planning and Control team, your key responsibilities will include managing the annual expense planning and forecasting process for all cost centres and setting divisional targets, the delivery of the expense plans by regularly monitoring and challenging expenses (both directly incurred and allocated from the service divisions), providing expense information for all retail channels and liaise with key stakeholders to ensure needs for data and support are met. You will also manage the delivery of the month and quarter end reporting processes, including the timely and accurate submission of accruals, allocation percentages and variance reports to management accounts and the timely and accurate provision of expense reports to the business. The person: to apply for this role you will have previous budgeting experience ideally with a large organisation; any previous experience of using SAP would be beneficial.