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Resort Rep - Crystal Ski (ID: 77781) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise. Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK. Job Description As a Crystal Ski Resort Rep you will ultimately be the face of the company and be directly responsible for making sure the customers receive a fantastic ski holiday. Life as a Ski Rep is really great fun but its also a lot of hard work. Although you get to spend time on the mountains and enjoy the atmosphere of a ski resort, you also need to be ready to deal with a variety of work in an often challenging & problematic environment. Your work will involve conducting welcome meetings, facilitating airport transfers, dealing with queries & complaints, selling extra packages, dealing with resort admin, organising Aprs events and ski guiding with your guests. Crystal Ski Reps work long hours and will often be faced with demanding situations that require a mature and professional manner. We're looking for well organised, practical people with bags of energy and enthusiasm to join our winning team, good people skills are vital as is previous sales and customer service experience and the ability to ski or snowboard to a good level. Requirements Essential Evidence of customer service experience working with a diverse range of customer profiles. Proven experience within a target sales environment where you have worked to individual and team set targets, including evidence of upselling. The ability to problem solve efficiently & effectively. Excellent interpersonal skills with an enthusiastic and positive manner. Flexible working approach with the ability to adapt to any situation. Ability to ski or snowboard confidently with guests down red runs. Desirable Second language to a conversational level in either French, German, Spanish or Italian Previous experience in the tourism industry. Ability and confidence to drive in a ski resort environment. The Package Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following * Competitive wage * Accommodation * Season Lift Pass * Season Equipment hire * Full Medical & Personnel Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas resort rep crystal ski summer students winter holiday travel hospitality tourism gap year seasonal sports adventure

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Reference
12CRYSKI22

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Resort Manager - Reps - Crystal Ski (ID: 77772) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise. Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK. Job Description As a Resort Manager Tour Ops with Crystal Ski you are responsible for all aspects of the tour operation in your resort(s). A highly responsible and rewarding role that requires a high level of experience in resort operations in the ski industry. You will manage a team of Ski Reps and Rep Supervisors to ensure that the Crystal Ski product is delivered to our customers at a high standard. Sales targets and customer service questionnaire targets must be met and exceeded under your management. You will develop good relations with third party suppliers and have a great knowledge of the resorts you are responsible for and the whole of the Crystal ski operation and product. We need people who really know the industry inside and out, people with proven management ability, who know how to motivate, inspire and lead a team to success, and ultimately, be capable of ensuring our customers will want to return time and time again. Resort Manager Tour Ops work long hours, deal with difficult situations and must have a passion for ski. Applicants for this role must have people management experience and will ideally have experience working in a ski resort environment. They will be motivated by working to targets and able to instil this enthusiasm in their team. The role encompasses sales, customer service, problem solving, admin skills, IT skills, accountancy skills and masses of organisational ability. Requirements Essential * Proven previous management experience. * Evidence of customer service experience working with a diverse range of customer profiles. * Proven experience within a target sales environment where you have worked to individual and team set targets. * Ability to lead and motivate a team of hard working Ski Reps and Head Reps. * Excellent interpersonal skills with an enthusiastic and positive manner. * Flexible working approach with the ability to adapt to any situation. Desirable * Second language to a conversational level in French, German, Spanish or Italian. * Previous experience of work in the travel industry. * Ability and confidence to drive in a ski resort environment. * Ability to ski or snowboard confidently with guests down red runs. The Package Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following * Competitive wage * Accommodation * Season Lift Pass * Season Equipment hire * Full Medical & Personnel Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas resort manager reps crystal ski summer students winter holiday travel hospitality tourism gap year seasonal sports adventure admin management

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Reference
12CRYSKI20

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Resort Representative (ID: 547) Don't show me jobs with titles like this

Standard job
Recruiter
Disneyland Paris Don't show me jobs from Disneyland Paris
Salary
£0 to £0 per year
Location
France Don't show me jobs in this location
Job term
Contract
Job hours
Full time

Resort Representative Pixie dust blew into the heart of Europe more than 15 years ago and oh, how the Disney magic has grown! Disneyland Paris, operated by the Euro Disney Group, has evolved into a successful multi-day resort destination with something for everyone. It employs over 14,500 Cast Members, drew 15 million visits in 2010, and ranks as the top-visited tourist destination in Europe. Disneyland Paris is recruiting many Resort Representatives to work on one of its 62 different rides and in its ticketing department. As resort representative, you will be in charge of welcoming / informing the guests in different European languages, ensuring safety and making them feel part of the story. Profile Candidates must be a minimum of 18 years old upon starting their contract and should be friendly and service-oriented. A good working knowledge of French and English is required to apply. In the Guest service positions a third European language is required. You must be capable of playing a role and related experience in customer service. In order to sign a contract with Disneyland Resort Paris, all candidates should be in possession of appropriate French work permit. Conditions - Shared/ fully furnished accommodation provided for a reasonable rent - Travel costs reimbursed up to EUR 152.45 - Contracts available: * Permanent or training ships * Halloween from 22/10 to 02/11 * Christmas from 17/12 to 02/01 * Seasonal from February or March 2012 up until end of August or September 2012 * Easter 2012 * Summer 2012 Recruitment sessions and application process: - Disneyland Paris will be organizing recruitment sessions in the UK every month (October/November/ December and January) resort representative seasonal students holiday travel tourism gap year disney summer

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Reference
PR7947677

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Resort Representative - Paris (ID: 548) Don't show me jobs with titles like this

Basic job
Recruiter
Disneyland Paris Don't show me jobs from Disneyland Paris
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Contract
Job hours
Full time

Resort Representative Pixie dust blew into the heart of Europe more than 15 years ago and oh, how the Disney magic has grown! Disneyland Paris, operated by the Euro Disney Group, has evolved into a successful multi-day resort destination with something for everyone. It employs over 14,500 Cast Members, drew 15 million visits in 2010, and ranks as the top-visited tourist destination in Europe. Disneyland Paris is recruiting many Resort Representatives to work on one of its 62 different rides and in its ticketing department. As resort representative, you will be in charge of welcoming / informing the guests in different European languages, ensuring safety and making them feel part of the story. Profile Candidates must be a minimum of 18 years old upon starting their contract and should be friendly and service-oriented. A good working knowledge of French and English is required to apply. In the Guest service positions a third European language is required. You must be capable of playing a role and related experience in customer service. In order to sign a contract with Disneyland Resort Paris, all candidates should be in possession of appropriate French work permit. Conditions - Shared/ fully furnished accommodation provided for a reasonable rent - Travel costs reimbursed up to EUR 152.45 - Contracts available: * Permanent or training ships * Halloween from 22/10 to 02/11 * Christmas from 17/12 to 02/01 * Seasonal from February or March 2012 up until end of August or September 2012 * Easter 2012 * Summer 2012 Recruitment sessions and application process: - Disneyland Paris will be organizing recruitment sessions in the UK every month (October/November/ December and January) resort representative seasonal students holiday travel tourism gap year disney summer

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Reference
PR7947710

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Resort Manager - Chalets - Crystal Ski (ID: 77787) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise. Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK. Job Description As a Resort Chalet Manager with Crystal Ski you are responsible for all aspects of the properties with in your resort(s). A highly responsible and rewarding role that requires a high level of experience in resort operations in the ski industry. You'll be responsible for the smooth running and monitoring of our chalets across an entire resort. Whether you're supervising the chalet staff, preparing chalet accounts, negotiating with local suppliers, or ensuring the highest standards of cleanliness and Health & Safety, you'll always find there's plenty to do. It's a key role with loads of responsibility, which is why we need someone with extensive experience of working in chalets or tour operations who is highly organised and adaptable. Experienced in handling budgets and administration, you'll be someone who really cares about every customer's experience. A real stickler for good service, you're someone who constantly wants to raise standards in your work. Requirements Essential Excellent interpersonal skills with an enthusiastic and positive manner. Ability to work unsupervised with a strong attention to detail. Excellent all round team player Proven customer service experience preferably within catering/hospitality environment. Evidence of management/supervisory skills. Chalet host or chalet chef experience. Excellent numeracy skills and working with accounts. Full Clean Driving Licence. IT literate. Desirable Second language in French, German or Italian. Previous experience of working in a ski resort. The Package Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following * Competitive wage * Accommodation * Season Lift Pass * Season Equipment hire * Full Medical & Personnel Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas resort manager chalets crystal ski summer students winter holiday travel hospitality tourism gap year seasonal sports adventure interpersonal customer service management supervisory

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Reference
12CRYSKI30

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Admin, Sales experience required (ID: 65354) Don't show me jobs with titles like this

Standard job
Recruiter
Go Green Don't show me jobs from Go Green
Salary
From £20,000 per year
Location
Birmingham Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Admin, Trainee Recruitment Birmingham, West Midlands Go Green Today are looking for a Admin to help grow our team. We are looking for someone with strong sales background and admin/ recruitment experiance. Go Green Today are an Environmental Marketing Company that have a high volume of candidates to screen and interview. Basic responsibilities involve screening CV, writing ads, cold calling, press writing and also some addition tasks. Ideal Candidates: * Willing to learn * Self-motivated and target driven * Determined to succeed * Desire's more than your average person Please send your CV to be considered! recruitment admincustomer service construction sales energy efficient advisors lead generators birmingham building construction entry level sales target driven commission graduate customer service

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Reference
PR8292922

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Data Center Systems Admin (ID: 121148) Don't show me jobs with titles like this

Standard job
Recruiter
JOBG8 Don't show me jobs from JOBG8
Salary
£0 to £0 per month
Location
United States Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Our high-visibility client is looking for a dynamic individual capable of thriving in a fast paced environment to support the business as a Windows Data Center Associate Systems Admin. This individual must have experience providing support for Servers and networks in complex production data center infrastructure environments. The duties of this position are to prepare, implement and maintain Servers and networking hardware in a large-sized, heterogeneous computing environment made up of standalone, virtualized, and clustered Servers. OVERVIEW: * Wintel server installation, support and administration including: physical server and virtual server setup, OS installations, and troubleshooting * Assist with the maintenance of inventory databases for all equipment including hardware, software, node/IP addresses etc. * Work with various GIS delivery teams to ensure that all Server Side configurations associated connectivity requirements are met prior to server * introduction into various environments such as AD/LDAP, SAN, SQL, backup, monitoring, clustering and HA environments * Coordinate with network engineering, business application, and database administration teams to ensure availability, reliability, and scalability of systems and infrastructure to meet company objectives * Assist storage teams to with the management of NAS and SAN storage arrays, SAN switch fabric and server storage allocation requirements * Assist remote based network engineering and platform services teams to perform hardware and software maintenance on equipment located in the data centers * Utilize change management systems to properly schedule and document infrastructure changes * Develop and maintain policies and procedures in regards to configurations, installations and systems for IT staff * Work to meet or exceed team based SLA's and KPI's around delivery and support * Work with a team of project managers, project coordinators and inventory specialists to ensure successful delivery of server, network and data center based projects QUALIFICATIONS: * 4+ years of Windows System Administrator experience * Significant experience with multiple versions of Windows Servers including demonstrated expertise in physical hardware installation, operating system installation, configuration, upgrades, migrations, and maintenance * Proven experience installing, supporting and troubleshooting Windows on various models of HP, Dell and IBM Wintel server hardware * Must be able to lift a minimum of 50 pounds to perform the physical installation and decommissioning of equipment including Servers, network components and data center infrastructure gear * Solid knowledge of computer systems and connectivity requirements for the installation and maintenance of data center infrastructure components * 2+ years direct work experience in data center support role, including all aspects of support required for Windows OS support in a heterogeneous environment * Experience working with Active Directory, domain services and application installation and support * Solid experience working with server, network, storage and communications equipment, protocols (ie DNS and TCPIP), transmission media, security and network management practice * Demonstrated experience installing, administering, maintaining and troubleshooting Servers running Windows Server (2003/2008) * Solid technical knowledge and experience supporting Servers and infrastructure devices in a production level data center with a complex TCP/IP network * Experience working with Servers in a SAN environment * Good Microsoft Office skills and knowledge * Experience with Wintel hardware * Good understanding of network principles * Experience setting up server racks, copper and fiber cabling for SAN server and network infrastructure * Excellent interpersonal skills including tact, diplomacy, adaptability and skills in recognizing politically sensitive situations * Solid administrative and communication skills, both written and verbal * Excellent problem solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably and correctly * Ability to maintain accuracy and attention to detail in a fast-pace environment with constantly changing priorities * Bachelor's or Associate's Degree in Computer Science or related field * Microsoft OS and related certifications: MCSE, MCP * VMware/networking/Linux experience preferred * Hardware certifications: HP G Series (mainly G6 and G7) certifications, IBM iDataplex and Blade server related certifications preferred

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Reference
4579452

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Data Center Associate Systems Admin - Windows (ID: 121134) Don't show me jobs with titles like this

Standard job
Recruiter
JOBG8 Don't show me jobs from JOBG8
Salary
£0 to £0 per month
Location
United States Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

*Contract to Hire Opportunity!* Looking for a dynamic individual capable of thriving in a fast-paced and high pressure environment to support the business as a Windows Data Center Associate Systems Admin. This individual must have experience providing support for Servers/networks in complex production data center infrastructure environments. The duties of this position are to prepare, implement and maintain Servers and networking hardware in a large-sized, heterogeneous computing environment made up of standalone, virtualized, and clustered Servers. RESPONSIBILITIES: * Wintel server installation, support and administration including: physical server and virtual server setup, OS installations, and troubleshooting * Assist with the maintenance of inventory databases for all equipment including hardware, software, node/IP addresses etc. * Work with various delivery teams to ensure that all Server Side configurations associated connectivity requirements are met prior to server introduction into various environments such as AD/LDAP, SAN, SQL, backup, monitoring, clustering and HA environments * Coordinate with network engineering, business application, and database administration teams to ensure availability, reliability, and scalability of systems and infrastructure to meet company objectives * Assist storage teams to with the management of NAS and SAN storage arrays, SAN switch fabric and server storage allocation requirements * Assist remote based network engineering and platform services teams to perform hardware and software maintenance on equipment located in the data centers * Utilize change management systems to properly schedule and document infrastructure changes * Develop and maintain policies and procedures in regards to configurations, installations and systems for IT staff * Work to meet or exceed team based SLA's and KPI's around delivery and support * Work with a team of project managers, project coordinators and inventory specialists to ensure successful delivery of server, network and data center based projects QUALIFICATIONS: * Significant experience with multiple versions of Windows Servers including demonstrated expertise in physical hardware installation, operating system installation, configuration, upgrades, migrations, and maintenance * Proven experience installing, supporting and troubleshooting Windows on various models of HP, Dell and IBM Wintel server hardware * Must be able to lift a minimum of 50 pounds to perform the physical installation and decommissioning of equipment including Servers, network components and data center infrastructure gear * Bachelor's or Associate's Degree in Computer Science or related field * 2+ years direct work experience in data center support role, including all aspects of support required for Windows OS support in a heterogeneous environment * Experience working with Active Directory, domain services and application installation and support * Solid experience working with server, network, storage and communications equipment, protocols (ie DNS and TCPIP), transmission media, security and network management practice * Demonstrated experience installing, administering, maintaining and troubleshooting Servers running Windows Server (2003/2008) * Solid technical knowledge and experience supporting Servers and infrastructure devices in a production level data center with a complex TCP/IP network * Solid knowledge of computer systems and connectivity requirements for the installation and maintenance of data center infrastructure components * Excellent interpersonal skills including tact, diplomacy, adaptability and skills in recognizing politically sensitive situations * Solid administrative and communication skills, both written and verbal * Excellent problem solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably and correctly * Ability to maintain accuracy and attention to detail in a fast-pace environment with constantly changing priorities PREFERRED: * Microsoft OS and related certifications : MCSE, MCP * Hardware certifications: HP G Series (mainly G6 & G7) certifications, IBM iDataplex and Blade server related certifications

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Reference
4579506

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Reps Supervisor - Crystal Ski (ID: 77777) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise. Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK. Job Description As a Rep Supervisor with Crystal Ski you will be expected to have the knowledge and experience of ski holiday operations to ensure that our customers have a fantastic ski holiday. A challenging but rewarding job that would suit an experienced ski rep looking for more responsibility. A Crystal Ski Rep Supervisor is responsible for ensuring the resort options run smoothly and that any problems or issues are addressed and resolved properly. You will work closely with a team of Ski Reps to assist in difficult situations, to ensure targets are met and that staff are working to their best ability. Reporting to the Resort Manager or Area Manager as a Head Rep you will make sales and customer service figures soar. We need Rep Supervisor's who know the package holiday industry inside and out, with proven management ability, who know how to motivate, inspire and lead a team to success. You will be competent in all areas of the Resort Rep role and will be able to deal with a variety of demanding and sensitive issues and have a passion for skiing. We're looking for applicants with people management experience and experience working in a ski resort environment. Candidates need to be motivated to work towards targets and be able to instil this enthusiasm in their team. The role encompasses sales, customer service, problem solving, admin skills, IT skills, accountancy skills and masses of organisational ability. Requirements Essential * Evidence of customer service experience working with a diverse range of customer profiles. * Proven experience within a target sales environment where you have worked to individual and team set targets. * Previous experience of being able to lead and motivate a team, preferably in a supervisory role. * Excellent interpersonal skills with an enthusiastic and positive manner. * Flexible working approach with the ability to adapt to any situation. * Ability to ski or snowboard confidently with guests down red runs. Desirable * Second language to a conversational level in either French, German, Spanish or Italian * Previous experience in the tourism or ski industry * Ability and confidence to drive in a ski resort environment. The Package * Working for us overseas is a great experience. * We offer a great package to all of our overseas staff, which includes the following * Competitive wage * Accommodation * Season Lift Pass * Season Equipment hire * Full Medical & Personnel Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas reps supervisor crystal ski summer students winter holiday travel hospitality tourism gap year seasonal sports adventure sales customer service admin management

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Reference
12CRYSKI21

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Weekend Rep - Crystal Ski (ID: 77783) Don't show me jobs with titles like this

Basic job
Recruiter
Crystal Don't show me jobs from Crystal
Salary
£0 to £0 per year
Location
United Kingdom Don't show me jobs in this location
Job term
Permanent
Job hours
Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise. Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK. Job Description As a Weekend Rep with Crystal you will work part time, usually for three days over the busiest period of the week. During that time you will be the face of the company and will be directly responsible for making sure the customers receive a fantastic ski holiday. Life as a Weekend Rep is hard work but great fun as you must be ready to deal with a variety of work in an often challenging environment. Your work will involve conducting welcome meetings, facilitating airport transfers, dealing with queries, selling extra packages, dealing with resort admin, organising Aprs events and ski guiding with your guests. Crystal Weekend Reps work long hours and will often be faced with demanding situations that require a mature and professional manner. We're looking for well organised, practical people with bags of energy and enthusiasm to join our winning team, good people skills are vital as is previous sales and customer service experience and the ability to ski or snowboard to a good level. Weekend reps receive a package of benefits but are not paid a salary. Requirements Essential Evidence of customer service experience working with a diverse range of customer profiles. Proven experience within a target sales environment where you have worked to individual and team set targets. The ability to problem solve efficiently & effectively. Excellent interpersonal skills with an enthusiastic and positive manner. Flexible working approach with the ability to adapt to any situation. Ability to ski or snowboard confidently with guests down red runs. Desirable Second language to a conversational level in French, German, Spanish or Italian. Previous experience in the tourism industry. Ability and confidence to drive in a ski resort environment. The Package Working for us overseas is a great experience. We offer a great package to all of our overseas staff, which includes the following * Accommodation * Season Lift Pass * Season Equipment hire * Full Medical & Personnel Insurance * Travel to and from resort you are placed in * Full Training * Uniform * Friends and Family discount Job Division: Specialist & Activity Location: Overseas weekend rep crystal ski summer students winter holiday travel hospitality tourism gap year seasonal sports adventure customer service interpersonal

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Reference
12CRYSKI23

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